Customer Ratings & Reviews

Name: Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
Brand: Segway
SKU: 6618845
Price: 1099.99 USD
Availability: InStock
Rating: 4.6 (312 reviews)

Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black

Model:: AA.05.16.01.0002; |
SKU:: 6618845

User rating, 4.6 out of 5 stars with 312 reviews.

Highly rated by customers for:

Presidents' Day Deal

Customer reviews

Value
Rating 4.5 out of 5 stars
Quality
Rating 4.7 out of 5 stars
Ease of Use
Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (302)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 3 Showing 41-60 of 312 reviews

Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Seway max G3 a leading brand for electric scooter
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Posted 7 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seway max G3 electric scooter is my first scooter perfect and easy to ride solid build quality and longevity a reliable riding performance even in wet conditions.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 6 days ago.
  Dear Customer,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that your first scooter experience has been such a positive one! It’s wonderful to know you find it perfect and easy to ride, with solid build quality, longevity, and reliable performance — even in wet conditions. That combination of durability and confidence in all weather is exactly what we aim to deliver with the Max G3.
  
  If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Cons mentioned:
Range
Rated 4 out of 5 stars
It's perfect, but there's two problem.
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Posted 10 months ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for myself to travel with a friend and the only problem is its range, if it could go longer, then that would be ideal. I'll probably buy an additional accumulator when it comes out. It was also said that the footrest would be quiet, but it was loud and scratched very easily.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 5 days ago.
  Dear Customer,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that overall you find it perfect for traveling with a friend, and we appreciate your honest feedback about the areas that could be improved.
  
  Your comments on the range and the footrest are very valuable. We understand how a longer range would make rides even more convenient, and we’ll note your suggestion about an additional accumulator. We also appreciate your observations about the footrest being louder and more prone to scratches than expected — feedback like this helps us identify opportunities to enhance the riding experience.
  
  If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Pros mentioned:
Speed
Rated 5 out of 5 stars
Segway G3
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Posted 10 months ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its worth the hype honestly. Great electric scooter and fast charging makes it convenient. I received mine this week and the stability is amazing plus the speed levels are within reason. Looking forward to my local comutes
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 9 months ago.
  We're so happy to hear that you love your Max G3. It is truly a next-generation ride jammed pack with convenience and performance features, perfect for your commutes. Happy riding!
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best scooter for the money!
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Posted 8 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scooter is the Mercedes of scooters. I use it daily to commute back n forth to work etc… it gets 25 miles in sport mode and 50 in basic mode. Charges super quick and honestly I’m a Segway fan for life now…
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 7 months ago.
  Hi Joshua, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 4 out of 5 stars
Range is the only major letdown
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Posted 2 weeks ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good for daily commuting, but do not count on range if you wanna travel farther, hardly getting 14-16 miles. Way too powerful for its size.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 2 weeks ago.
  Dear Praneeth,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s working well for your daily commuting, though we’re sorry the range hasn’t met your expectations. Your feedback about real‑world mileage and power is very valuable, as it helps us better understand how the scooter performs in everyday use compared to specifications.
  
  For further assistance or tips on optimizing battery performance, please contact our support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Scooter is a lot Fun
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Posted 5 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Best Scooter Ever. If you want to tour your city? This is a great option. Enjoy !
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 1 week ago.
  Dear Eliud,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter ever and that it brings so much fun to your rides. Touring your city with smooth performance and reliable range is exactly the kind of experience we love to hear about.
  
  If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Best scooter
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Posted 5 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves it. It’s simply the best. It’s safe, holds a charge and gets my son around all day.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 1 week ago.
  Dear BrianjO,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear your son loves it and that it’s proving to be safe, reliable, and long‑lasting on a single charge. It’s wonderful to know the scooter is keeping up with his daily rides and delivering the dependable performance you expect.
  
  If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Rated 5 out of 5 stars
Segway the only way to go
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Posted 3 days ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best quality and performance by Segway. Couldn’t be happier, love it!
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 13 hours ago.
  Dear Cassandra,
  
  Thank you for your glowing 5‑star feedback on the Segway Ninebot Max G3 Electric Scooter (Black). We’re thrilled to hear you’re so happy with its quality and performance — with a 50‑mile max range and 28 mph max speed, it’s built to deliver both endurance and excitement for your rides. Knowing you “couldn’t be happier” is exactly what we strive for!
  
  If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Rated 5 out of 5 stars
1CGCB2530R3501
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Posted 1 month ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good skateboard I recommend it bring a very good mileage perfect icual thanks to the Best Buy team very good service
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 2 weeks ago.
  Dear Juan,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re satisfied with its mileage and performance, and that you recommend it. It’s wonderful to know you also had a positive experience with Best Buy’s service. Your feedback is greatly appreciated.
  
  For any questions or assistance, please contact our support team at [email protected].
  
  Best regards,
  Segway Customer Support Team
Rated 5 out of 5 stars
my supernova
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Posted 2 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use it every day for almost 24 miles. It was the best purchase; it saved me money. recommend buying a fast charger if you use it daily.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 2 months ago.
  Hi Cristian, thank you for your feedback! It’s great to hear that your Max G3 has been both practical and cost-saving for your daily 24 mile commute. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
Rated 5 out of 5 stars
Ride On!
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A must have, fun to ride and very durable compared to others. Got 2 for the family to have fun with and can’t get them off of it.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 2 months ago.
  Hello Erik, thanks for the feedback! It’s awesome to hear that your family is having a blast with the Max G3 and that they stand out in terms of durability. If you ever need any assistance, please reach out at [email protected]
Rated 5 out of 5 stars
SHE SAID: THANKS A LOT SEGWAY.
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Posted 4 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has excellent performance, the person I gave it as a gift, she is using it every day with great demand and endurance, and even takes her 8-year-old daughter to school in it 4 of 5 days.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 1 week ago.
  Dear Customer,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the person you gifted it to is enjoying it daily and that it’s proving reliable even with frequent use. It’s wonderful to know the scooter’s performance and endurance are meeting such high demand and even helping with school runs.
  
  If you ever have questions or believe the scooter may need a checkup, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to assist you.
  
  Best regards,
  Segway Customer Support Team
Rated 5 out of 5 stars
Segway Max G3
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Posted 9 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice scooter!! Comfortable suspension and impressive theft security.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 9 months ago.
  Hi Leon, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Go go max 3
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Posted 10 months ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like my nine bot max 3 enjoy riding so far so good
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 9 months ago.
  Hi David, We're thrilled to hear that you're maximizing the full potential of the Max G3! It's an incredible ride and we want to thank you for choosing us. Enjoy the ride!
Rated 5 out of 5 stars
Segway G3 Max scooter shopping experience
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Posted 6 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy members were great. Friendly and answered my questions regarding return policies and options for warranty. I had an excellent shipping experience and they helped me bringing the scooter to my car.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 1 week ago.
  Dear David,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your shopping experience at Best Buy was excellent and that the team was friendly, helpful with warranty and return questions, and even assisted you with bringing the scooter to your car. It’s wonderful to know the process was smooth from start to finish — that’s exactly the kind of experience we hope our riders have when purchasing a Segway product.
  
  If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Rated 5 out of 5 stars
Awesome scooter
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Posted 3 months ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s an excellent scooter. I recommend first time scooter riders to buy it.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 3 months ago.
  Thank you for your recommendation! We’re thrilled to hear you find the scooter excellent and suitable for first-time riders. Enjoy your rides! If you ever need any assistance, please reach out at [email protected]. Happy Riding!
  Segway-Ninebot Customer Support.
Cons mentioned:
Range
Rated 1 out of 5 stars
Have had this for 6 weeks
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Posted 5 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bougbt this scooter 6 weeks ago and it was my first electric scooter. Reas that it had a 50 mile radius. Thus is false. Didnt expect it to but hoped it would be somewhere adround 25 miles. False !! For the price this scotter is not on par. Bought the Apollo City and there is no comparison. I took out the ninebot segway one last time before i returned it today hoping to keep it. It was so dissapointing. It went 7 miles in sport mode. And the last 2 miles i went 15mph. They lied about the ability. The apollo city i bought was $200 less and it runs on sport mode fantastically for more than 20 miles. The Segway does mayve 6 miles. Hope this helps. There are so many better optiobs than the segway g3 for the money
No, I would not recommend this to a friend
- Brand response from Official Segway Support
  Posted 3 months ago.
  Hi Kyoung37 - thank you for your review... I wish we could have discussed as it seems like we could have helped you. The Max G3 is one of our best and most reliable scooters, so you experience is definitely unique. For range, many factors go into determining range (speed, weight, hills, battery level, temperature, etc, etc), but I can promise you that 6 miles is not accurate on the Max G3.
  
  We are still here if you are available... please reach out! https://service.segway.com/us-en/
Rated 4 out of 5 stars
Best Commuter Scooter
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Posted 10 months ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is currently the best commuter scooter on the market currently, the price is fair and is competitive to other brands. Only reason im not giving it 5 stars is the battery life, and the speed being limited to 20mph.
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 5 days ago.
  Dear Customer,
  
  Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best commuter scooter on the market and that the price feels fair compared to other brands. It’s wonderful to know the scooter’s performance and features have impressed you.
  
  We appreciate your honest feedback about the battery life and speed limitations — insights like yours help us understand how riders experience the product and where improvements could make commuting even better.
  
  If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
  
  Best regards,
  Segway Customer Support Team
Pros mentioned:
Ride quality
Rated 2 out of 5 stars
malfunction
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Posted 10 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked the scooter I noticed when i was drive a mile batery would drain to about 80% it rode smooth had fun the 2nd day of me having the scooter i got on it hit the throttle it took and didnt want to stop i was hitting breaks let the throttle ago it still was going i jump off it I fractured my elbow and hurt my left wrist i want to get the same one but im scared
No, I would not recommend this to a friend
- Brand response from Official Segway Support
  Posted 10 months ago.
  Hi, Rome. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
  Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Segway. Great buy at Best Buy.
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Posted 8 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service and a great product. Highly recommend!
I would recommend this to a friend
- Brand response from Official Segway Support
  Posted 7 months ago.
  Hi Andy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!