Segway Max G3 Electric Scooter Commuter Scooter w/ 28 mph Max Speed, 50 Mile Range & Apple Find My Integration Black AA.05.16.01.0002

Customer Ratings & Reviews

Top Mentions

Customers are saying

Customers commend the scooter for its impressive speed, smooth ride quality, and overall high-performance capabilities. Users also frequently highlight the reliable battery life, effective suspension, and convenient fast-charging feature. While the device is praised for its power and range, some owners have noted that the unit can be quite heavy and expressed minor reservations regarding the handlebar design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sort by

Page 3 Showing 41-60 of 461 reviews

Rated 5 out of 5 stars
Best scooter for the money!
JoshuaB Posted 1 year ago
This scooter is the Mercedes of scooters. I use it daily to commute back n forth to work etc… it gets 25 miles in sport mode and 50 in basic mode. Charges super quick and honestly I’m a Segway fan for life now…
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Joshua, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Very good scooter
ASHTONO Posted 2 months ago
It goes the perfect top speed. Brakes couldn’t be any better I stop just in time when I brake. Ride feels smooth almost like you’re floating
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear Ashtono,

Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find the top speed perfect and the braking system reliable, giving you confidence to stop just in time. It’s wonderful to know the ride feels smooth—almost like floating. Your 5‑star feedback means a lot, and we’re delighted the Max G3 has provided such an enjoyable and safe riding experience.

If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Wow! What an excellent scooter.
JAYK Posted 1 month ago
I returned the NIU and ended up getting this Segway Max G3. It cost me more money but honestly I think it’s definitely worth the money. You get what you pay for like most items. The app and connectivity is super easy. Lots of neat features and customizable options. I say give it a go and you’ll be quite happy.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 3 weeks ago
Dear JAYK,

Thank you for sharing your review on the Segway Max G3 Electric Scooter. We are absolutely thrilled to hear that your upgrade to the Max G3 has been well worth the investment, and that you are enjoying the easy app connectivity, customizable options, and premium features.

Please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so our team can check this for you.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Top of The Line!!
Clark Posted 1 year ago
I bought this because my wife and i love to ride bikes but i recently had my prostate removed because of cancer and could not sit on a bicycle seat at the moment. Since i know how much SHE enjoys riding bikes at the beach, i invested in this scooter. I knew segway was top of the line when it came to self balancing so i knew they would have all the kinks worked out of these, and boy do they? This is not a toy and it doesn't feel like a toy, it is VERY smooth with the big tires and shocks and had ALL the bells and whistles!! Try it, you'll love it!!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Clark, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Segway max G3
BigL Posted 8 months ago
Was hesitant about purchasing this e-scooter at first because I didn’t know if the hype was real. It definitely is a nice scooter and rides smooth and very stable. Only 2 negatives things to say is 1) it does not have the range I wanted and 2) the acceleration is a bit touchy. Other than that I am very happy with the purchase.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 8 months ago
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the smooth and stable ride of your MAX G3. Your feedback about the range and sensitive acceleration is valuable. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
Ninebot Segway Scooter
ChristianG Posted 11 months ago
Scooter works great, the speed and mileage is great as advertised. I have no issues with it.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Christian,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it’s working great for you and that the speed and mileage are living up to expectations. It’s wonderful to know you’ve had no issues and are enjoying the ride just as advertised.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Segway Ninebot Max G3
JohnathanV Posted 4 months ago
I have put on 500 miles so far. It has been a good commuting scooter with its quality weatherproofing, comfortable ergonomics, good tires, and decent speed. I recommend it for a quality scooter for commuting.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 4 months ago
Dear Johnathan,

Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’ve already put 500 miles on it and that it has proven to be a reliable commuting companion. It’s wonderful to know that the scooter’s weatherproofing, comfortable ergonomics, quality tires, and dependable speed have met your expectations. We truly appreciate your recommendation for others seeking a quality commuting scooter.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segeway G3
mykle Posted 5 months ago
I got my son one @ Best Buy for $999 he loves it I also bought the membership gives me 60 day in case something happens its good instead of 15 day policy
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 5 months ago
Dear Mykle,

Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear your son loves his new scooter and that you found peace of mind with the extended membership option. It’s wonderful to know the G3 is delivering both excitement and reliability for your family.

If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
A refined, well built, high tech e-scooter.
CharlesM Posted 1 year ago
Great scooter! It has a solid, refined build that is confidence inspiring. Lots of tech stuck into this thing, including Apple Find My, and turn by turn directions. I get about 30 miles in drive mode (17 mph) and I weigh 165. My only gripe is that it is more expensive than most scooters, even many that go much faster. But you are getting a very refined, reliable scooter with cool tech to boot, so I would definitely recommend it.
No, I would not recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Charles, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Amazing scooter
MichaelG Posted 11 months ago
I am very happy with the decision to buy the scooter first week alone put over 50 miles on it going back and forth to the train station and train station to jobsite. It handles very well. In morning i use the regular drive mode. Going home i use sport mode and fly home i live within 2 miles to the train so it never runs out of juice.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Michael,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you’re enjoying it and that it’s already become part of your daily commute. It’s great to know the scooter handles well, gives you flexibility between Drive Mode in the morning and Sport Mode on the way home, and consistently delivers the range you need without running out of power.

Your experience highlights exactly what the G3 was designed for — reliable performance, smooth handling, and fun riding.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Extremely satisfied
LewisS Posted 3 months ago
Im extremely happy with my purchase i would definitely recommend to family and friends
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 3 months ago
Dear Lewis,

Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you are extremely happy with your purchase and that you would recommend it to family and friends. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and everyday enjoyment.

If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway MaxG3
BrianG Posted 1 year ago
Overall quality 9/10 Battery 7/10 they should have put more into the battery for longer commutes or offer an additional external battery for longer distance. YOU WILL NEVER GET 50 MILE RANGE LIKE IT CLAIMS. THIS MIGHT BE TRUE FOR WALKING SPEED MODE. AT BEST IN SPORT MODE I'VE TRAVELED UNDER 20 MILE RANGE. FALSE ADVERTISEMENT!! Ride quality 10/10 Tech features 7/10 this product only offers tracking of device for Apple, but not Android.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Brian, We're glad to hear that you're enjoying your Max G3! For range, there are a variety of factors that affect maximum range, including: Total Payload (including clothing, backpacks, etc.), loose clothing that has high wind resistance, tire pressure, wind speed and direction, temperature, surface (smooth or rough, etc) , terrain (slope), starts and stops, battery charge level and age of battery. For other tips to make the most of your ride, you can check out service.segway.com. Happy riding!
Rated 4 out of 5 stars
Segway G3 max
ChrisO Posted 1 year ago
I recently purchased the Segway and love it but I’d say the battery isn’t what it’s advertised as as well as the distance so on Sport I’ve gotten a solid 22 mile range on Drive around 36 miles range I haven’t used eco for long distance as it’s limited to 10 mph overall it’s an absolute incredible machine very agile run on the grass easily I wouldn’t take it off road for someone as big as me I’m 6’5 219 pounds.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Chris, We're glad to hear that you're loving your Max G3, but sorry to hear about your experience with the battery. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Amazing upgrade!
RyanB Posted 1 year ago
I upgraded to this about a month ago from another Segway scooter, MAX G2, and was definitely worth the upgrade. Battery last longer, barely feel anything with the suspension system, and better lights on it. Best buy had it in stock and was on sale so I saved a few hundred bucks and also was fast to be picked up curb side.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Ryan,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear the upgrade from your Max G2 was well worth it and that you’re enjoying the longer battery life, smoother suspension, and improved lighting. It’s great to know Best Buy had it in stock and that you were able to save a few hundred dollars with the sale — plus the convenience of curbside pickup! We’re delighted this scooter has exceeded your expectations.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Worth every penny!
Derrick Posted 1 year ago
Buy it! I pre-ordered mine for $899 w/ segway bag. So much fun crusing around town or taking to work. Im roughly 230lbs. It handles bumps well and feels super safe not sketchy whatsoever. Very portable. Tons of bells and whistles. This has gotta be one of the BEST electric scooters in this price range for what you get. I have no complaints!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Derrick, We so thrilled to hear that you love your Max G3. It is really the best in class. Keep adventuring and riding onwards!
Rated 4 out of 5 stars
Good scooter
AllisonQ Posted 3 months ago
Good scooter for going around a college campus with ease and great form cruising around a city
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 3 months ago
Dear Allison,

Thank you for sharing your 4‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that it has been a good solution for getting around your college campus with ease and for cruising through the city. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.

If you have any suggestions on how we could make your scooter experience even better, we’d love to hear them. Please feel free to reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Exceeded expectations
Omar Posted 1 year ago
I didnt know what to expect when I got the scooter but my expectations were exceeded. First of all its way faster than I expected, it’s pretty big too, which in my opinion is more comfortable but i got this for my wife because im planning on getting the gt3 pro, and after riding this I started questioning if I even need the gt3 pro because this is fine even for me, and im one who usually gets the best of the best. This scooter is more like a vehicle compared to your traditional cheap electric scooter. The boost mode is insanely fast and powerful, I honestly dont know who would even use it. When I first used it the front wheel jumped up because of the power, which i was definitely not expecting. The quality is top tier, and its just a very comfortable premium all around scooter. And after i first rode this I thought to myself , honestly $1000 for this is actually a steal for how good this scooter is. So if youve been eyeing this for a while wondering if it’s good enough for you, trust me it is!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
UNSTOPPABLE ENERGY! That jaw-dropping acceleration, premium comfort defying its price, and performance impressive enough to make a connoisseur pause? Standing ovation from our engineers! Thanks for the epic endorsement!
Rated 5 out of 5 stars
Amazing Scooter
RyanS Posted 11 months ago
Such a great scooter for the price! It even has red brake calipers!! Received it just a few days after I ordered. Set up was incredibly easy, it is super quick, and the Bluetooth technology is really great and bug free so far.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Ryan,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying it and that it’s delivering great value for the price. It’s wonderful to know setup was easy, the scooter is super quick, and that the Bluetooth technology has been smooth and reliable for you. The detail about the red brake calipers is a fun touch — we love that you noticed!

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Range is the only major letdown
Praneeth Posted 6 months ago
Pretty good for daily commuting, but do not count on range if you wanna travel farther, hardly getting 14-16 miles. Way too powerful for its size.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Praneeth,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s working well for your daily commuting, though we’re sorry the range hasn’t met your expectations. Your feedback about real‑world mileage and power is very valuable, as it helps us better understand how the scooter performs in everyday use compared to specifications.

For further assistance or tips on optimizing battery performance, please contact our support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway the only way to go
CassandraM Posted 6 months ago
The best quality and performance by Segway. Couldn’t be happier, love it!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Cassandra,

Thank you for your glowing 5‑star feedback on the Segway Ninebot Max G3 Electric Scooter (Black). We’re thrilled to hear you’re so happy with its quality and performance — with a 50‑mile max range and 28 mph max speed, it’s built to deliver both endurance and excitement for your rides. Knowing you “couldn’t be happier” is exactly what we strive for!

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team