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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are satisfied with the Shadow Gaming Desktop's performance and its excellent price-to-performance ratio. Many appreciate the easy setup and the included graphics card, which delivers high frame rates in various games. However, some users found the storage capacity to be insufficient and reported issues with the power supply and fan noise in a few instances. The case design and its features were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 215 reviews
  • Rated 1 out of 5 stars

    Scam bos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this , during 2020 during COVID. I was laid off, and stuck home taking care of my Mother on hospice with my father. I knew times would be bad, I knew this was the once chance in my adulthood life to get a PC. Well my mother passed away, and I played one game a few times. Depression kicked in, it's 2022 I want to play something im ready to try and enjoy this expensive " investment". It bos after a few weeks of arma 3 to the point it wouldn't stay on for safe mode or ,to reboot, reset nothing. It's beyond my limited Capabilities to fix. Im writing this review at 35 with tears in my eyes. Thanks for nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pre-Built for less than $1k? Sign me up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I've tried. I've tried to build something similar because my friends around me were so set on me feeling the satisfaction of building a PC but it came up a few hundred dollars more and I was looking for something that was going to perform better than my laptop and will work right out of the box while being on a budget. This is it. I can play my games such as Overwatch on Ultra with no issues, it's truly a miracle from what I'm used to which was 30 FPS. The keyboard and mouse was a nice inclusive but I'm not a fan of the tiny backspace button or how loud it can be so I may look into replacing that in the future as well as upgrading storage but it saved me from going out of my budget. I've had the PC for about a week, I've had no problems other than updating some audio drivers (volume was too low at a 100). Highly recommend to buy if you're looking to get something that is affordable and performs very well!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Fan issue doesn't take away from a great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for gaming or any demanding task. It has a clean look and the RGB is great and easy to change. When I received my computer I had one problem. The RGB fans were not plugged in. I contacted Skytech via e-mail and they were able to help me within a day. Overall this computer is a powerful machine and a good value. I've knocked off one star due to my fan issue but I imagine that was a fluke. Good customer service and an even better system. 4/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just got this PC and im loving it! Its graphic preformance has been amazing! The setup was very easy and the instruction manual was very vivid, This is a GREAT pc for the price and i would reccomend it, ive had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner PC for a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has the parts to play your games at 240 FPS on 1440p (at least League of Legends). There are adjustable color settings up at the top. Computer also has a glass case that opens for easy access to its parts. It is very upgradeable and if you are either too lazy to research or too lazy to build on your own, the PC has barely any upcharge for it being a prebuilt. There's a reason why this PC is almost always sold out. good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this PC. It comes with just the right components for a good price tag. The Ryzen 5 and RTX 2060 Super is the perfect "bang for your buck" combo. It will get you at least 100 FPS on most AAA titles, which is Call of Duty Modern Warfare, Fortnite, Gears of War, and more! The SSD is a nice plus for storage and quicker load times. On top of that 16 GB of memory is good to start out with. Remember you can always upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cost to performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research and product reviews I decided to go with this prebuilt setup. I don’t regret it one bit! Excellent cost to performance ratio and was quiet impressed with the build quality. I would definitely recommend this desktop to someone getting into pc gaming or wanting an upgrade to play current games at very high to ultra settings with high frame rates. It will cost around the same price to build your own pc with these specs so why bother when u can get this? 5/5. Don’t hesitate to buy. You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Can't beat it for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a solidly built and somewhat powerful machine for a while and almost bought the NZXT BLD Starter PC + for the same price. So glad I didn't and waited for this one to come back in stock. Beyond building your own PC from scratch -- I don't think you can beat this on price vs performance. So far this computer has been fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Product is performing as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time with the configuration requested. Packing was robust and setup was easy. Product is performing as expected and I am very happy with this purchase. I recommend buying Sceptre monitor curved 32 inches or more to pair with this desktop for utmost gaming experience. Skytech Gaming Desktop (AMD Ryzen 5 3600 - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 500GB SSD - Black) ROCKS !

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Best Budget gaming PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Computer for this price range.. You wont save much money building this yourself. Looks amazing and runs amazing. Does exactly what ots suppose to. The keyboard included was malfunctioning.. All it took was quick email and i had a new one on my door step in a few days.. Amazing customer support. If you see this in stock dont hesitate to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually build my computers but could not come close to building this one for the same price. This build is neat clean and worked perfect right out of the box. It shipped fast in a well protected box. It is really powerful and runs all my games at max settings. If you can find this in stock buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PC was on it's last legs and the cost of replacing what needed upgrading was about the same as this prebuilt so I thought WHY NOT, MIGHT AS WELL. It runs like a dream. It looks gorgeous, never overheats, and runs all my favorite games without freezing or crashing. I transferred over my old 1tb hard drive for some extra wiggle room, and it's great. The magnetic glass is an AMAZING feature that my boyfriend is super jealous of. So easy to open up and clean. I am so beyond happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Console on Steroids plus Productivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was looking for a PC because I am too old to buy the upcoming PS5/New Xbox but still want to play video games every once in a while. This PC does it all, its super fast for multitasking/browsing/productivity. It can play an AAA game out right now and in the next couple of years. At $1000 I don't think a better PC can be bought. It is priced fair and comes built, which means less hassle. I enjoy this computer very much. It comes with Wifi and peripherals, which make it convenient to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop is truthfully worth a lot more than they advertise it. The graphics card is one of the best and probably most expensive parts of this build, the storage is pretty nice. The only gripe I have is about the cooling system which is fine but I will likely customize it in the future to be a liquid cooling system rather than air. The keyboard and mouse provided leave much to be desired but it seems like they're there if you don't already have your own or to help out beginners who don't know what's needed with a PC. Overall, it's a really great desktop and an even better deal for such a high quality item, highly recommend buying, especially for beginners to the PC world.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    The best value for a mid-tier gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is the 1440p sweet spot here! It comes with an RTX 2060 super and worked flawlessly out of the box. For those of you wanting a pre-built gaming PC for 1440p gaming on high to ultra settings, this is your rig. To help test this out, I ran four instances of Eve Online on high settings on one monitor while I ran another game (FFXIV or Persona 4 golden) simultaneously. I added an additional m.2 SATA SSD to hold my games for additional storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great budget desktop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this is my first gaming desktop but the quality is 10/10. It's super easy to set up and add additional things like ssd and ram. I also have no issues running games at max and staying above 80fps

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer a little over a month ago and the set up was very easy. I have been using it daily. I have no issues with the computer, it runs very efficiently. Definitely worth the price and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card, Price

    Rated 5 out of 5 stars

    Amazing for the value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 5 months now. Best purchase ever. Cheap and reliable. I was scared since I didn't know who Skytech was but the desktop is great. And the 2060 super in here is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb gaming PC for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC out of the box is hands down the best pc I’ve ever owned. I’ve never splurged on an expensive gaming rig, but I was looking to upgrade on a budget and aiming for something with decent power. This pc was perfect and exactly what I was looking for! Besides the price value of the hardware you are purchasing, here are several of the features I thought were well worth the bargain: - Excellent air flow and cooling design/ fan placement - Glass Magnetic door for easy access - Cable management was superb and plenty of space for upgrades - LED light controlled right on the case user friendly and quick customization Games I play include Warhammer 2: Total War, RDR2, CoD: MW, Kingdom Come: Deliverance, and Borderlands 3, all look amazing on high-ultra settings depending on what FPS you want to play at

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Excellent Gaming PC for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for someone getting into PC gaming or looking to upgrade from an older system. You'll probably want to get another HDD or SSD but there's bays for those or an M.2 slot for an NVME drive that's easily accessible. The mouse and keyboard I got with it work, but get better ones if you don't already have them. Gigabyte B450maaaaaaaaaaaaaaaaaaaaaaaaaaa Zotac Mini 2060 Super PNY CS900 SSD

    I would recommend this to a friend
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