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Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,111 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been good for us. I buy BestBuy because of Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice having someone available to install and show me the features of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat and Mike are knowledgeable, efficient and extremely reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YESSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would recommend this for anyone to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech was very knowledgeable of what he was doing as he explain along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee did a great job mounting and explaining h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee easy to understand neat work and knew how to answer our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were here & gone very quickly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new thermostat!! The guys were great. Glad they are so close to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great smart home install from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick, efficient and friendly. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and quick installation and kyle guide me thru how to get the most of my thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Installer was courteous & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy. The whole process from purchase to installation was seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support for my first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer took the time to show me how to use my new product he was very patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer explained the installation process and setup. He did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledge and made the install happen very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Thanks guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostats installed, done well and job completed early!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my echobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service, the guys could not have been nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, courteous and prompt. He explained how to use the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and was very professional. Will use again very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old thermostat was 20 years old. Geek Squad wired a NEST without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent come to my home to install the nest thermostat quickly and properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. If I'm busy doing something and it gets hot I just tell Alexa and it changes temp

    I would recommend this to a friend
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