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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,107 reviews
  • Rated 5 out of 5 stars

    fast easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Thermostat installed very quickly and professionally by GeekSquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I come home it lights up so it know I'm there ,and it comes on its really nice..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris was a great installer for job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from mastertec did a great job of installing my nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great smart home install from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick, efficient and friendly. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to get Geek Squad to install. They do really quick and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CRST has no installers to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried scheduling this install 4 different times and it was canceled each time. After 7 months, I PAID to install myself. Best Buy won't do anything. CRST doesn't have any installers to do the work - despite being a TotalTech member which is part of my membership. Want money to compensate. Install was $150 and countless hours chasing this around with CRST and BestBuy. Absolute joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inexperienced tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexperienced tech. He told me it's impossible to install because Nest is smaller than my current wall thermostat, even with the wall plate I had purchased he insisted that it's impossible. I called HVAC service, and they laughed so hard and showed me how easily you put the plate and the thermostat fits perfectly on top. Don't waste your money with Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been good for us. I buy BestBuy because of Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech did an awesome job installing the thermostat & was very personable too. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice having someone available to install and show me the features of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat fantastic instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional totally know their job they were very neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my echobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service, the guys could not have been nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Thanks guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostats installed, done well and job completed early!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee did a great job mounting and explaining h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee easy to understand neat work and knew how to answer our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech was very knowledgeable of what he was doing as he explain along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were here & gone very quickly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new thermostat!! The guys were great. Glad they are so close to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledge and made the install happen very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected my wifi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in connecting my wifi enabled devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Installer was courteous & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy. The whole process from purchase to installation was seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and quick service all the way through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came and was smart and knew what to do and helped me set it up.

    I would recommend this to a friend