Customer Ratings & Reviews
- Model:
- STRDH770
- SKU:
- 4914601
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the sound quality, ease of use, and Bluetooth capabilities of the 1015W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many appreciate its 4K compatibility and the relatively easy setup process. However, some customers mentioned that the bass could be improved, and a few experienced issues with volume limitations and the display. The receiver's size was also noted as a potential drawback by some users.
This summary was generated by AI based on customer reviews.
Haven't used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for the new house (moving next month), but if it is half as good as the other Sony products we have purchased, it deserves the 3 stars I gave it
I would recommend this to a friendDidn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't tell you if it actually works because we couldn't get it to even work. We ended up taking it back and bought the Denon - 1295W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Aria, thank you for your message. It is unfortunate you've had an issue with the Home Theater System and decided to return it. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Loosy unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this unit would eliminate the use of my IPOD for it's shuffle feature. I wanted to use an thumb drive for this shuffle option but this unit will not shuffle music on an thumb drive. Very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stan, we certainly empathized with your disappointment but appreciate the feedback nevertheless. Unfortunately, the shuffle is not supported on this unit. You may check this link for more details: http://helpguide.sony.net/ha/strdh77/v1/en/contents/TP0001037195.html. Regards, Erin
great price but..
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got a good deal but it acts up and changes channels on me. maybe my wires are crossed. i dont know but wont purchase again
No, I would not recommend this to a friendReceiver was what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver is working as needed. The main thing I needed was for it to play all my devices and control volume for all my equipment. Works like a charm.
I would recommend this to a friendVideo output failed after 7 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a fan of Sony products for years. This is the second Sony receiver that has failed on me in two years. Seems to me that Sony quality has deteriorated in recent years. Very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DavidW! We apologize for the inconvenience you have experienced with the receiver and would like to recommend trying the steps available through the following link including resetting the unit back to factory default settings with these two different ways while the external devices are disconnected from the receiver: (First option) 1 - While pressing [2CH/MULTI] and [DIMMER] buttons simultaneously, press the [POWER] button to turn on the main power. 2. The message “CLEARING” appears and the memories are reset to the default values. 3. When done, the message “CLEARED *” appears, the set will power off. (Second option) 1 - While pressing [2CH/MULTI] and [DISPLAY] buttons, press the [POWER] button to turn on the main power. 2. The message “CLEARING” appears and the memories are reset to the default values. 3. When done, the message “CLEARED *” appears, the set will power on. https://us.en.kb.sony.com/app/answers/detail/a_id/40230 ~Jeannette
Lasted One Month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver lasted for about a month and a week. As soon as the return period was up it stopped working. Now it turns on and off on its own and after extensive troubleshooting I'm stuck with a giant paperweight. Hopefully Sony honors the warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lemon, We are sorry to hear this issue with your unit. Kindly perform a power reset and disconnect the devices connected to this receiver. If the issue still persists, you can contact us at [email protected] and include all information such as model/serial no, address, and phone number. Thank you.-Jay
Good Amplifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok amp. You get what you pay for. The more expensive they are the better the features are.
I would recommend this to a friendAudio cuts out constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do you ever wish your favorite movies were twice as long? Buy this receiver! I wouldn't recommend this to anyone who finds constantly rewinding their movies to be hassling.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, We're sorry to hear about the issue. To troubleshoot the issue, please check the steps in the link provided. https://us.en.kb.sony.com/app/answers/detail/a_id/40541/p/41901,43145,92877,96092/c/65,66/kw/audio%20cuts%20 -Jerome
My 3 year review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I bought this having had problems in the past with Sony products whose ratings are always boosted by their rabid fan boy base beyond the reality of what the product actually does. From the beginning this thing has been a pain in the rear. I had to look up online how to enable HDR for 4k as it is hidden in the menus in a completely illogical way. You have to enable it for each device that has HDR. In a year the remote's on off button stopped working and after that two more have bit the dust. Good luck setting things up with the buttons on the actual receiver as they are difficult to use at best. When it starts it doesn't always recognize which channel it is playing and you have to switch back and forth sometimes to get it to initialize. Sometimes it leaves the bottom 1/4 of the screen in a menu that doesn't time out and you have to switch devices to get that to reset so not having a working remote is really crap. Do yourself a favor and but something better.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never worked correctly and in less than 3 months it does not work at all! Save your money for a better one. I am surprised as I expected much more from a Sony product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
We are sorry to hear that you're having issues with your Home Theater Receiver, Please send us an email at [email protected] including your product and contact details and let us see how we can be of assistance.
Thanks,
Zac
Already sent to shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this and after 22 days it went out and had to send it to the shop. Couldn't return it because we already had it longer than 15 days.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Morgan, We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at [email protected]. Kindly include your contact and product details. Let us see what we can do to help you. Thanks! -Vincent
Worst Receiver I’ve ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It refuses to ‘remember’ any setting I use, it will randomly have the sound cut out, or just not work correctly at all when I start it up. I had a sony receiver a few years ago and it was fantastic. This, unfortunately, is a complete waste of money. Stay far away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Icedburden,
We do apologize for the inconvenience. Have you tried to reset the receiver to factory default setting? Let's isolate and fix this issue by following the troubleshooting steps from this link:
https://docs.sony.com/release//Help_4584081111.pdf (180)
After Reverting to the factory default settings, perform Easy setup then calibrate the speakers. Check this link for more information.
https://docs.sony.com/release//Manual_4584079132.pdf (page 28)
Regards,
-David
- Pros mentioned:Sound quality
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a top of the line 2001 yamaha and.does the job
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up, great sound, good value. Works out well with my home theater set up
I would recommend this to a friendGood for couple years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had one and had to replace it already I wish they lasted longer
I would recommend this to a friendStops in heat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protect, stops working when on too long...overheats :(
No, I would not recommend this to a friendFor the price it's worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to balance speakers manually but overall happy with this purchase.
I would recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI PORTS DO NOT WORK for video. Great for an amp unless you want to run HDMI through it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bestbuyer! If you are not getting a video signal through the HDMI ports we recommend trying the steps available through the following link since they should be sending a video and audio signal as well coming from your connected external devices into the television: https://us.en.kb.sony.com/app/answers/detail/a_id/42413. If the issue persists, try resetting the receiver back to factory default settings by 1. Hold the POWER button for 5 seconds. 2. The message “CLEARING” appears on the display. 3. After few seconds, “CLEARED *” appears.~Jeannette
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mid grade receiver that works like a mid grade receiver
I would recommend this to a friend