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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, ease of use, and Bluetooth capabilities of the 1015W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many appreciate its 4K compatibility and the relatively easy setup process. However, some customers mentioned that the bass could be improved, and a few experienced issues with volume limitations and the display. The receiver's size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,339 reviews
  • Rated 5 out of 5 stars

    Awesome receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to set it up in the basement for the pool area. I have 4 inceiling speakers connected to it with an Apple TV and a 60" Flat screen TV. Works great! I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system. Perfect for my media room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Perfect for my media room. I needed multiple inputs to come together. This is synergy! I can even view and hear over the air broadcasts thanks to the optical channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this version since ours was outdated and had no HDMI ports. Love the Bluetooth which connects quickly to listen to music with all of our tablets and phones. Love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver is super easy to setup and delivers a good amount of power. It does everything that it says it will do. I would definitely buy this again and refer it to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wif e and I are very happy with our purchases, a Panasonic digital phone. I get excellent clarity in calls. It also has 5 other phones that can be placed in other locations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the price tag. Works great with my klipsc speakers. Had to use fiber optic cable to get android tv to work. Great integration with other Sony products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is good. Only the issue is that the USB playback option. It is not storing the track information in memory and every time it resumes from first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this receiver. Only complaint is I don't think the idle time before switching to standby can be changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to purchase a receiver and the associate was very knowledgeable and helpful and I am overly pleased with this product and the price was where I wanted to be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    actually returned this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd upgrade my stereo receiver, Best Buy had this one on sale and it seemed just right. Found it was a little to technical for me and my stereo equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't want to replace my old receiver after it broke only 3 years in. but glad to have purchased this receiver. its simpler and better than the last one. worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice reciever for the money, great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee took his time to explain everything to me. Then realizing they didn't have one in stock got on the computer/phone and found one for me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UHD Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and the syncing capabilities of the device makes it easy to sync with other Sony components such as TV and UHD Blue Ray disc player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this receiver because it is the same brand as our speakers and is 4K compatible. We use it for our record player and television, and it works well for both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good amplifier as expected from Sony. The Bluetooth connection is a bit slow. And the controls are hard to understand for some one who is not an expert like me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oscarini123, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    The Sony receiver is a bare bones. Not what I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony receiver is less of a device than I already have in my home system and had considered upgrade until I took a closer look at this one. I realize that cost savings must be implemented to a product in today's market. They left out some of the more desirable features: phone preamp, proper FM radio connection, preamp outs etc. My old Sony is heads and shoulders above this current product. So I wound up returning this to Best Buy and keeping my old receiver. My old one has all the "bells' and most of the 'whistles". I will continue to enjoy Sony products in the future when they get their act together.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oatmeal, we regret that the receiver failed to meet your standards and we thank you for taking the time in writing us an honest feedback. I can assure you that the issue will be brought to the attention of a relevant department as soon as possible. Once again, thank you for your input and for the reminder. Best regards, -Mark sony_US

  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this receiver about 3 weeks, and have not been able to setup. Cannot get to screen for setup. It keeps going thru speaker sequence after a commercial or fast forward?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Spaget! We recommend trying to factory reset the unit and attempt setting the unit again by following these steps: : Using the buttons available on the main unit and not in the remote commander press the POWER button to turn off the unit: 1 - While pressing [2CH/MULTI] and [DIMMER] buttons simultaneously, press the POWER button to turn on the main power the message “CLEARING” then "CLEARED" will be displayed on the main unit, release the buttons. 2 - Turn of the unit, while pressing [2CH/MULTI] and [DISPLAY] buttons, press the POWER button to turn on the main power the message “CLEARING” then "CLEARED" will be displayed on the main unit, release the buttons. 3 - Turn of the unit once again, Press and hold the POWER button for 5 seconds the message “CLEARING” then "CLEARED" will be displayed on the main unit, release the button. Once you have completed the steps perform the easy setup process. For more information, please visit the following link: https://docs.sony.com/release//QSG_4584087111.pdf ~Jeannette sony_US

  • Rated 4 out of 5 stars

    basic home theater unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other high end units this is a satisfactory substitute and its weight is such that moving it around in a cabinet is done easily. The output is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described. Setup went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Bravia 4K TV and Sony Blue Ray player. Thought I'd be more struck with the sound but overall sounds nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in store and on-sale. It was suggested by the associate. We use for the surround system in our bedroom. It is perfect for what we need. Look for it on sale.

    I would recommend this to a friend