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Customer Ratings & Reviews

Your price for this item is $499.99
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Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 566 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delighted to have Sony back in our home. Very happy and likely to buy another soon.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. Worth the money. This is 2nd TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value for SONY Bravia TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for SONY Bravia TV! Excellent colors and sharp image, Needed a replacement for a 50" TV, and after looking at all models, Best Buy had the best value and selection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome pic ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our new home. Pic is perfect! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great quantity. Sony is my favorite brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing definition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this tv and is high quality, even tho it can improve a little on sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good great great perfect im happy very nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony was the upgraded TV I was not actually in the market to buy. The features with youtube and Netflix are better than I have used in the past. Picture is great. Good Value - You get what you pay for!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Netflix has a buffering issue. Tv last nite had a problem. Sounded like something blew and lost all channels. It said could not connect try different input. Our other tv worked just fine. Turned tv on this morning and everything worked wtf. I got out the box and was to return. We will see what happens.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 of these, and couldn't be happier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and its amazing picture. What a great replacement for my RCA with lines running through it. I am loving gaming on it. Sony makes its so easy to set up. A sound bar is a great addition too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. It’s a clear picture. But it doesn’t have hbo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great viewing from every angle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the viewing from every angle is very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV set. Easy to set up and the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This my first Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and it fits nicely into the room it's in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    A Sleep Timer shortcut should be on the remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to set up and picture looks great. P.S. the sleep timer is on the top right and you can’t talk to the remote to set it which is the only down flaw

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Needs more video ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all picture but it needs more video inputs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows a great picture. Great size for the living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product and orice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Would recommend a sound bar for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound quality is good. Size is right

    I would recommend this to a friend
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