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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 566 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great and the resolution is great, the overall picture is great. It comes with Netflix and YouTube. Does not have an app store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Nice picture. Easy setup. Perfect tv for sports and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is extremely clear. Easy to operate and navigate the guide. Greta TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 2nd tv for new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and clarity of the picture. The functions of the TV are wonderful. Easy setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Geat Sony Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for TV mostly straight forward with directions provided. Support brackets could be more rigid, brackets do work well to stabilize TV. Sony recommends possible rear attachment to TV for additional support. Quality of Picture is vivid with great color. Even watching old black and white movies are good. Sound from internal speakers provide good sound. I do not use a sound bar. Overall the product is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is sleek. It has a great picture and a lot of connectors. It is an awesome value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV has been great/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this SONY 55" television. The setup was easy and the quality is great. We are still trying to get used to the sound, but may not have the setting just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every TV we own is a Sony. Only purchased a new one because we wanted bigger! Not ever had issues with workmanship from them. Plus now we have an extra one for backyard patio watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up and picture was just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55 4K. Love the picture, easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited apps for a smart tv but outstanding picture, easy to wall mount, and easy to use remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid TV; sound is a little weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, easy to maneuver through the menu, but the speakers could use a little more power.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are really enjoying this television. It is the second television that we have bought from Best Buys and we heartedly agree this was a "best buy". We searched around for the same TV and found the best deal at Best Buys and the best delivery and set-up by the Geek Squad. This television lives up to all our expectations. Beautiful picture, quality excellent and we just couldn't ask for more in service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super hot TV. Nice picture, great sound, the size is perfect for a small living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, you can not go wrong with Sony as usually , good price good quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sony TV I purchased. Has great picture and sound. I would recommend to anyone looking for a new TV. I owned Sony before. Great TV’s. And this one is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture! The only issue I had was using cordless earphones without disconnecting the sound to others watching television. An upgrade from Sony fixed the problem. You do have to upgrade your boxes if you want great photos which may cost extra monies from your provider. I do recommend you have it installed on your wall; it’s heavy and cleaning the screen, it wobbles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best reds and blacks for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV recently after looking at a comparable LG and Samsung. I spend the extra $80 due to the color. One thing I always look for is the reds and the blacks because those are the two hardest colors for a TV to produce. This "budget" Sony had way better red and black than the other two. The apps on this tv are lacking significantly vs. the LG and Samsung but it does have your main apps such as Youtube, Netflix and Aamazon so if that is all you need this TV will be fine. The sound is okay but it is a flat screen so a sound bar is needed if you care about sound whatsoever. Overall I am happy with the tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 55 inch TV, and 4K as well! We got a great deal as usual at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price picture quality is great easy setup for devices and programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture, it’s 4K!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, what a television, I liked it so much, I bought two!!! You won’t be disappointed with this decision. Great Video Display!!! Told my friend to buy one!!!

    I would recommend this to a friend