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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 318 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the wireless CarPlay, sound quality, and ease of use of this 7" digital media receiver. Many appreciate the numerous features and generally positive installation experience. However, some users report issues with screen brightness in daylight and occasional problems with the backup camera and connectivity. Overall, the positive feedback on key features outweighs the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 318 reviews
  • Pros mentioned:
    Wireless carplay
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Amazing for the prize - wireless carplay ❤️

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly 95% of times. Occasional issues with wireless carplay connectivity but can always fixed by a reboot. Audio output is awesome. The brightness can be an issue if it's sunny and bright but that's what you get for a matte screen - you lose brightness for avoiding finger print smudges.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vikram, we're glad you are enjoying your Sony unit. We're sorry to hear that you have issues with your Sony unit. For persistent connectivity problems, you might want to try re-pairing your smartphone with the car stereo by deregistering the device from both the car stereo and the smartphone's Bluetooth settings, then pairing them again. As for the brightness issue, the matte screen does indeed help reduce fingerprint smudges but can be less bright in sunny conditions. This is a trade-off that comes with the matte finish.

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    Sony - 7" Wireless Radio make sound great again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great radio , I had pioneer it was ok for first 2 years then it randomly shut off , my carplay would disconnect , steering volume didn't always work . With this sony no such issue and also sound is better quality . No more cable needed for carplay . I highly recommend it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dyson, Awesome! We are thrilled to learn about your satisfaction with the exceptional sound quality and outstanding performance of your XAV-AX4000. We also appreciate your positive feedback regarding the wireless Apple CarPlay feature. Thank you for the 5-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Wireless carplay

    Rated 5 out of 5 stars

    The tech upgrade that we didn't know we needed...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2008 Toyota 4Runner was due for a technology upgrade. This Sony radio has fit the bill for us, Wireless Carplay has been a game changer! No more needing to use a cable to plug into our iPhones, to get Waze on the display screen. Now, all we need to do is start up the car and the iPhone automatically sync to the radio. The radio has been super easy to use, we are happy with our tech upgrade!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CurrentUser, That's awesome! We're glad you like your new car head unit. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Wireless carplay
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Sony CarPlay Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good radio. Love how it connects wirelessly to Apple CarPlay. Never have to take the iPhone out of my pocket. Siri works great with Apple Music and Apple Maps. . Only issue is if the sun hits the screen, becomes difficult to see. All considered, I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with this head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the head unit. I occasionally have problems connecting, but i think that is due to the number of bluetooth devices that I have connected to my phone, not the head unit itself. The sound quality is incredible, it really brought the stock Toyota speakers to life in my 2010 Toyota Venza. The touch screen is very responsive, and the backup camera that I had installed looks great on its screen. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefan,

      We're so happy to hear you're loving the XAVAX4000 Unit! It's great to know it's brought the Toyota speakers back to life and you're now enjoying the setup! Definitely a great choice to enhance your experience. We hope you continue to enjoy it for years to come.
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 4 out of 5 stars

    Good Replacement Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an OEM radio in a '2013 Jeep Wrangler. Best Buy installation was easy. The receiver is easy to use and AirPlay is great. Display is subdued, but is readable under direct sunlight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoleneY!
      Thank you for taking the time to share your feedback on the Sony XAV-AX4000. It brings us great joy to hear that you're pleased with the installation and the features of the unit, especially the ease of use and the AirPlay functionality.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent Bang for Buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be the only option I could find for Wireless Android Auto with physical volume buttons within its price range. Works better than expected. Only few draw backs are the screen is not capacitive touch (still very responsive though) and it's not an AMOLED screen therefore the brightness may be an issue for some installation layouts with the sun washing the screen visibility. The plus side to this though is there are no fingerprints or smudges on screen at all. Overall, for my installation, very pleased with product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LorenB,

      Thank you for choosing Sony!

      We’re excited to hear that the XAVAX4000 surpassed your expectations for Wireless Android Auto with physical volume buttons in its price range, and that you’re very pleased with it in your installation. We appreciate you noting the responsive non-capacitive screen and how the non‑AMOLED display can affect brightness in some layouts, while also preventing fingerprints and smudges—thanks for sharing such thoughtful, balanced feedback.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    SONY Digital Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced factory enterntainment with this digital media receiver. All drivers in my family absolutely loved it. Seam less connection on wireless, all functions work as expected. Awesome job by SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HariKrishnan,

      We're so happy to hear that your family is loving your Sony XAV-AX4000! It's fantastic that you're experiencing seamless wireless connectivity and that all the features are working as expected. We designed this receiver to make every drive more enjoyable, and it sounds like it's doing just that for you.

      Thanks for choosing Sony, have a wonderful day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    better than advertised!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has every feature you want and features you didnt know you needed. It seemlessly transformed my 2003 truck into a modern masterpiece. The apple car play and android car play work great. the sound plugged right into my bose system and is clear and just as powerfull. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Sony does it better!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working head unit. Has a great sound. Many features. Does not have a loudness button, but has a nice Equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Fantastic! We're thrilled to hear that you're enjoying the outstanding sound quality, remarkable features, and excellent performance of your XAVAX4000. Thank you for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 4 out of 5 stars

    07 G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out my factory unit with this one and added a backup camera . The screen is an ideal size, the CarPlay works flawlessly, and I am happy with my purchase . The radio, Sirius , and Bluetooth all work well. I also enjoy the actual buttons to control volume, and mute .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JeremiahL! We're glad you like your new car media player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Wireless carplay

    Rated 4 out of 5 stars

    Good aftermarket radio for 2009 camry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works perfectly with wireless Apple CarPlay, but kinda struggles with wireless Android Auto on my S22 Ultra, so I just use wired Android Auto.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nissan kicks did not come with siriusxm satellite station, I purchased a item that I had to connect to my cigarette lighter, that at times lost connection. Im very happy with my purchase, all I do now is just start my car.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 4 out of 5 stars

    Android auto wireless!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless Android auto is the best. A couple moments after the radio comes online, the maps automatically load. The interface with satellite radio / Sirius XM is great. After the much needed firmware update you are able to fast-forward rewind and pause live satellite, just like you would any other DVR. The sound isn't as good as the previous model XAVAX3250, but should do well enough for most people. The box advertises screen mirroring capabilities but I never found it. I would buy this unit again just for the wireless Android Auto capabilities. Also works with Apple Play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apple car play. Can't live without it now. Lots of good features on this receiver. I am really happy I went with the wireless version. It has made my life very easy. I am glad I purchased the adapter to run SXM through the Media Receiver rather than apple car play. A couple times I had phone issues, but I could still use the radio. Very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamW!
      It's a true pleasure to hear you're loving your XAV-AX4000! We're so glad it's made your life easier and that you're happy with your purchase.

      The wireless connectivity and anti-glare touchscreen are just some of the great features we’re proud of and we're happy to hear you're finding them so useful.

      We also appreciate you bringing the phone issues to our attention. If you continue to experience problems, we suggest you to contact our support team for assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Stereo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, great sound, and free installation through Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnnyO, Thank you for your awesome review of the XAVAX4000! We're thrilled to hear that you are enjoying the responsive performance, great sound quality, and the added benefit of free installation through Best Buy. Your feedback is greatly appreciated! Thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Sony touchscreen radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic system and very seamless install. It was easy and with the associated harness that the Best Buy person recommended made it almost Impossible to screw up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Audiophile head unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it. It's the best head unit I've ever had. Puts the sweet music to my Focal components in my truck and now I'm gonna buy one for the car. Easy to use and has a million sound options. Buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troygotscammed, Thanks for the 5-star rating! We're glad you like your new head unit. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Wireless carplay

    Rated 5 out of 5 stars

    Great receiver - connects perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on installer's recommendation. He said Sony was on top of current technology and connectivity and he was right. The ease of connecting with CarPlay and use of voice commands is excellent. It connects instantly with whomever uses the car (and of course has previously connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 4 out of 5 stars

    Nice people to deal with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system for the price and very clear and installation was great.

    I would recommend this to a friend
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