Customer Ratings & Reviews
- Model:
- K75S20M2
- SKU:
- 6623765
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025), particularly praising its exceptional picture and sound quality. Many reviewers highlighted the amazing picture quality and immersive sound, with some even comparing the audio experience to surround sound. The overall impression is one of high quality at a good price.
This summary was generated by AI based on customer reviews.
75" Sony Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best TVs I have in my house, my husband loves the quality, the sound, and the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WessaM, thank you so much for sharing such a positive review of the BRAVIA 2 II! We’re thrilled that both you and your husband consider it one of the best TVs in your house. It's great to know that the overall experience—from the quality and color of the picture to the sound—is living up to expectations and being enjoyed by the family. Thanks for choosing Sony! Best, Jenn.
Customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great and they were able to answer all of my questions.
I would recommend this to a friend75” TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish Best Buy’s system was working properly and it wouldn’t have taken 3 tries to get the tv delivered. Also the installation got messed up too. First appointment got cancelled by you. Next available was 8 days later. Also, was going to be overcharged by $50. We had to have another company hang it who came out same day and ended up being half the price.
I would recommend this to a friendWorse Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes..loud popping noise coming from back of tv with only a few weeks of using it. Call bestbuy to come pick the tv up and replaced it with a samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jwil8299,
We are very sorry to hear about the freezing and the popping noise you’re experiencing with your new BRAVIA 2 II. We understand how concerning it is to encounter these issues so soon after your purchase, and we would like to help you resolve this.
Please try the following troubleshooting steps to see if this clears the internal errors:
1. Power Cycle: Unplug the TV from the power source for about 2 minutes, then plug it back in. This can often resolve temporary glitches.
2. Check for Updates: Ensure your TV has the latest performance improvements. Go to Settings > System > About > System software update.
3. Factory Data Reset: If the freezing continues, a fresh start may be necessary. Go to Settings > System > About > Reset > Factory data reset > Erase everything.
If these steps do not resolve the problem and the noise persists, we highly encourage you to contact our technical support team so we can look into your warranty options:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony!
Best regards,
Dominick
I got a dud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great. However, the picture was terrible. We returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Tazy,
Thank you for considering Sony products.
We’re glad to hear the price was great, but we’re truly sorry the picture quality of the K75S20M2 TV fell short of your expectations. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your experience. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.
Best regards,
-Fred
I like this brand SONY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sony bravia tv I compared many other brands
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you so much for sharing your 5-star review! We're honored to hear that you enjoy your Sony - BRAVIA 2 II and the Sony brand overall. This TV is designed to deliver outstanding picture quality with the 4K Processor X1 and HDR support for vivid contrast and detail, while MotionFlow XR helps keep fast-moving scenes smooth and clear.
We truly appreciate your feedback and are delighted that your experience with Sony continues to be so positive.
Regards,
Dominick
