Customer Ratings & Reviews

Order came in earlier than expected! The entire process was so smooth. The guys at the front desk were kind and quick with helping me with my order, I was out of the store in no time. As for the Ps5, this thing is rockin. I haven't put it down since I got it. The controller is on another level and don't get me started with the graphics. I recommend purchasing a monitor compatible to get full 120 FPS on games that are capable because the graphics are next level. I went with the digital version, and that being said it comes with more than enough storage for all your games. I highly recommend playstation, as this console covers all the bases for my gaming needs.

Love the new style, great controllers, and performance.

I waited to post my review until I had time to really sit down with this console and not let my excitement contaminate a true review. After playing consistently for over a week now I can truly say that this has been an eye opening taste into what the next gen console can do. Between the duelsense’s haptic feedback to ultra fast load times, PlayStation refuses to make you wait long to have a memorable experience day after day. The console might be big but with it it comes an even bigger and better experience. It runs quiet and cool and always leaves you with a lasting excitement that keeps you counting down to the next time you can grab the controller and jump right in.

Better capability and performance over PS4. The best next gen console. Only get this if you know you’re set on getting digital games only.

Ps5 obviously could be better with the games. But going from ps4 to ps5. Performance is worth it 100% 4k games look amazing

Really a great system! Only gripe would be the little storage it has. Best Buy also didn’t take care of the packaging very well. Everything is working very fast and smooth. It’s quiet except every now and then the fan will kick on for a few seconds then go back to being silent. Love watching 4K Blu-ray’s and playing my backlog of ps4 games right now better then ever. The game included, Astros play room is a fun nostalgic title on PlayStations history. Looking forward to seeing some ps5 titles that really show what the console can do. The new dual sense controller is very nice and I easily got accustomed to it.

Best gaming console out there! Best Buy was able to get it to me easy and I’m glad. PS5 is a must have, especially for those going to college!

The PS5 has been working great since I purchased it in December 2021. No issues so far. I have not experienced any stick drift with the controller that came bundled with the console.

Pros: - Graphics for PS5 games are insane. It's not a minor upgrade from the PS4, it's a major upgrade. - Graphics for some PS4 games are enhanced when played on the PS5. Off the top of my head, Ghosts of Tsuhima, Last of US II, Horizon Zero Dawn look much better, crispier, and run at better frame rates than on the PS4. - Load times are super quick. - Official Sony accessories are top notch. - Backward compatible with every PS4 title I own. Cons: - This thing is the size of a Mini Cooper. Seriously, it's huge. Weighs more than a Mini Cooper.

Best system out there, not much different from ps4 besides load times and the picture looks better.

Was lucky enough to get a PS5 on launch day, and it’s absolutely amazing. The load times are super fast, graphics are beautiful, gameplay is so smooth. The new controller is fantastic! I love the pressure sensitivity on the triggers, really makes the gameplay that much better. The console and controller are so beautifully designed, I’m in awe every time I look at them. I haven’t had any issues with my console. It’s very quiet. Took me a while to get used to the interface but that’s not a big deal. Overall I’m so happy with my purchase. Can’t wait for more next gen games!

The best console ever, the best console of all, very good graphics and one of the best in its generation

I am lucky to have acquired both next-Gen gaming consoles the Xbox series X and the PlayStation 5. PS5 -Standard Unboxing just like PS4 -New Dual Sense Controllers feel amazing and is rechargeable -Free game installed Astro’s playroom -Only Console with Next-Gen exclusives at launch -Cool futuristic design at least the digital version looks cool the disc looks like it was just slapped on last minute -SSD is really fast -Great and easy to use User Interface -Games look amazing PS5 CONS -slightly weaker specs -Only 825gb of storage?? -Still some bugs to work out XBOX SERIES X -Unboxing was cool almost Apple like -Game Pass (game library) -Design fits more to blend in and is really cool and is very Apple like as well. -Has better Specs on paper -Quick Resume is cool -Microsoft has deep pockets just bought Bethesda XBOX SERIES X CONS -No Next-Gen exclusives at launch -Same Controllers basically that still need batteries -I’m personally sick of another subscription (game pass) -Still some bugs to workout Right now I think PS5 is the better system right now comes with Astro’s Playroom and currently playing Miles Morales and Demon souls is just amazing. But that may change in the future because Microsoft just bought Bethesda (Doom, Fallout, Elder Scrolls) for their GamePass subscription which can be a pro or con depending how you look at it. They want to be like Netflix of games and push another subscription to drain our wallets is the way I look at it. I love Halo and the Fallout series so I’m keeping both systems. I also read another review that said the PS5 was crashing on the new Call of Duty and I can tell you it’s the games fault not the system because my Xbox series X was crashing too playing it as I prefer to play First person shooters on Xbox because of the controller. Although the PlayStation’s new controller will give Xbox’s controller a run for its money because of its interactiveness. Overall both systems are really good and I’m keeping both but I will have to give the edge to PlayStation because it’s overall package just feels next Gen where the Xbox series X just feels like a really really powerful Xbox! PlayStation 5 stars Xbox 4 stars!

I had the pleasure of acquiring the PlayStation 5 and I must say, it has exceeded every expectation. This console is an absolute game-changer in the world of gaming.

I know that there hasn't been many games out for the PS5 however the experience is worth it. The reason for this is due to the better performance of this machine. Compared to the PS4 Slim, I don't have to wait hours just to update a patch or download game as it downloads at 600ish MBPS over ethernet on a gigabit line. The console feels fast with no pauses, stutters and little wait time to get into a game. Any PS4 game that had weird stutters or graphic pop in no longer shows up on the PS5 due to its powerful performance. The PS5 controller feels great with its larger size, feedback with the rumble and feedback triggers. As a freebee that I'm happy about is that when buying a PS5 and having PS Plus; you get 19 great PS4 games for free (PS Plus collection) which adds more value into the purchase of a PS5. It's not all perfect though. There is some question when it comes to the controller as there are some people complaining about controller drift which I didn't get as of yet. My personal issue with the controller is battery life as it only lasts under 6 hours from a full charge. This worries me as when the controller gets older, the battery life will just get worse overtime. The other issue comes to it's size as it is almost the same height as a mid tower desktop. I couldn't fit it anywhere in my small apartment so I had to leave it on the floor. The last issue which is minor is you can't place custom backgrounds or use purchased backgrounds from PS4 into PS5. That is a bit lame as I use custom wallpapers to make the PS5 experience unique to myself. In conclusion I highly recommend getting this not just for the next gen games but just the better quality of life issues that plagued the PS4 consoles. If only there was available stock as this was a pain to try and buy >.< .

Best Buy made my purchase of this HOT item so seamless and easy. We love the PS5 it has great graphics and speed with enough disc and downloadable games. The controller has a nice contoured feel and easy to use. The setup was very easy being previous generation PS gamers. Can't say enough about Best Buy or Sony PS. Great companies and great products. I was able to pick up afew days earlier than expected. I can't forget the great curbside pickup for being quick and fast.

It’s in perfect condition. I highly recommend the purchase of open boxes. I would say, just go for it!

I upgraded from the PS4 Pro with no regrets, get it as soon as possible since the games nowadays are becoming PS5 only, but get an SSD or external hard drive for storage because it can not hold many games alone.

I never do reviews on stuff I buy but I felt like I needed to do it for this, especially during all of the news about Sony’s choices and upcoming plans. I’ve supported Sony since the very first PlayStation & until this day, I’ve owned every single one of them. I’ve had an Xbox before but reason that I stuck with Sony was the fact I created an account with them since the day of PSN was created and I made many friends through it and I like the trophies I’ve earned in my account.. so it’s difficult to just move on from that and start fresh on the Xbox thing, so that’s the reason I’m still on Sony’s side. Anyway, for the PlayStation 5, the console is amazing, from the looks of it to how it runs. Yes, they have been a lot of reports with people having problems with it but like with everything else, you get broken things or things that do not work properly and that’s unlucky for them but for the majority of the people the console is perfect. It’ll run anything perfectly fine, from the graphics to the smoothness of the gameplay, also how fast it is compared to the PlayStation 4 is absolutely breathtaking and you’ll notice that the moment you first turn it on. Also 1 feature that you could only get when you first turn the console on, is a video of start up that looks/feels like the old PlayStation 2 menu. Other than that, just enjoy the console, it is difficult to get one, still, but with time the chip shortage will be solved. I promise you, you won’t be disappointed with this. Good luck to anyone looking for one, Best Buy is definitely the place to get one!

My family and I have used the PlayStation 3 for the past 5 years. I decided to upgrade to the PlayStation 5 and I must say, We are extremely happy with the design. We purchased the PlayStation 5 online and was notified a day early that our equipment was ready. After we set up the console and played some demo games I was shocked at how well the graphics, controller, and speed operate. I am completely satisfied and happy about this purchase.