Customer Ratings & Reviews

The best pair of headphones I've ever purchased! I bought this for full price. This is rare, I usually only splurge if items are on sale but I needed a pair of quality headphones I could use while studying. The sound dampening is next level, it even beats the Apple Airpod Pros. The quality of the build is lightweight and feels expensive. I also appreciate how well the storage case is. It has a little magnetic compartment to store the cord when not in use. The battery life is phenomenal and will last you well over a week. One downside is that app is annoying and the ability to go from ambient to noise canceling is confusing.

i’ve been looking for new headphones for a while now and these were suggested to me by a best buy employee and i must say they are really good the noise cancellation is top tier and you can control the bass and audio of the music your listening to with the sound connect app. they also fit very comfortably over the ears, would definitely recommend

Don’t think these are water or sweat resistant but I constantly use these on heavy cardio and lifting days The noise canceling struggles when I drive a truck with no cats. But I can’t mark points for this because it’s great when I’m walking in public areas. Sound is amazing but I am not an audiophile. Batter can last me a whole week on a single charge. On average I use them 6 days a week usually 3 hours with no adaptive sound or noise canceling, and 3 hours with noise canceling. My school is far so I use them on my drive and at the gym.

I got them for walking around and work and the ANC is perfect for me, got a pair for my fiancé too

I was torn between this and a competitor product, after a demo of both - this is hands down one of the best products on the market. I listen to everything from EDM, Rap and Metal and it sounds amazing for all genres. I wish they were water resistant but I found some sweat covers online that work perfectly.

Pretty great headphones with some really amazing sound and excellent noise cancellation. The cushions are comfortable, even with my glasses on and for an extended period of time. I can tell that the cushions are going to break down sooner or later, so I’m already looking for replacements.

They may look large on my head but the quality sound, microphone and comfort are worth it. I especially have loved the noise cancelling when I use them for work, it helps me concentrate better.

Headphones are great for people who want to study. I get really distracted with outside noise but the noise canceling on these are really awesome. The quality of the music is really nice. I feel like i’m in the studio w the artist listening to unreleased music. The battery life outlasts my phone, my airpod pros, and my ipad. Overall, for the price I think it’s really worth it and it’ll last for years due to the overall quality.

These headphones are amaaaaaazing. Great sound quality. Amazing noise cancelation. Almost perfectly comfortable. Enjoying the loudness of them at work where my coworkers cant hear the music I listen to. These headphones are life changing to me now. Highly recommend.

Bought this after going through various noise cancelling headphones and without a doubt it is the best for price range. The best part is how comfortable and light they are and the features like the adaptive sound make it easy to enjoy ur music and still have conversation. They are super user friendly, anyone can pick them up out of the box and use them.

[Employee of bestbuy] These headphones are probably one of the best ones I have ever owned. They delivery impressive quality from the calls I make to the videos I watch, the overall noice cancelling is no joke when it comes to these. The battery life is also surprisingly very long. I can go up to a week without charging them. I’m very satisfied with them (had them for about 1 year now) and can’t see myself without them.

These headphones are great for airplane rides, I wore them on a trip and fell asleep and woke up when the plane was landing. They are also great if you get over stimulated easily because they block out noises. It also has a feature for you to turn off noise cancellation and hear if someone is talking to you. Lastly, they’re comfortable as well, the foam around the ears are really soft.

These are honestly the best headphones I’ve ever had. I never use overhead headphones since they get uncomfortable after awhile, but I use these at work and I can wear it for hours and not feel any discomfort at all. I also wore these on a 6 hour plane ride and the sound cancelling is the best I’ve experienced. If you are in the market for headphones, don’t think twice and get these.

I got these headphones for Christmas and i’ve noticed no loss of quality whatsoever. Whenever I grab it by the ear cover, it leaves a finger print (clean hands or not) but it fades away after some time.

Amazing headphones and noise cancellation. Super comfortable and great battery

The Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones have exceeded my expectations in every aspect. When it comes to price, comfort, and style, they outshine their competitors, including Apple and Bose. In terms of value for money, the WH-1000XM5 headphones offer an unbeatable package. With their competitive pricing, they deliver exceptional sound quality and noise-canceling capabilities that rival even higher-priced options on the market. Sony has truly struck a balance between performance and affordability. Where the WH-1000XM5 truly shines is in their remarkable comfort and stylish design. Sony has made notable improvements from the previous WH-1000XM4 model, ensuring an enhanced fit and extended comfort during long listening sessions. The plush ear cushions and well-padded headband provide a luxurious feel, making these headphones a joy to wear for hours on end. Not only are they comfortable, but the WH-1000XM5 headphones also boast a sleek and sophisticated design that is sure to turn heads. Sony has paid attention to every detail, creating a visually appealing product that exudes elegance. Whether you're using them at home, in the office, or on the go, these headphones make a fashion statement while delivering exceptional audio performance. When it comes to sound quality, the WH-1000XM5 headphones truly excel. The immersive audio experience they provide is unparalleled. The powerful drivers deliver rich and dynamic sound across a wide frequency range, ensuring that every note and nuance is reproduced with stunning clarity. Combined with Sony's advanced noise-canceling technology, these headphones create a private oasis of sound, allowing you to escape into your own world. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable choice that outshines their competitors. With their superior comfort, stylish design, and impressive sound quality, they provide an excellent upgrade from the previous WH-1000XM4 model. If you're looking for a pair of headphones that offer a fantastic blend of price, comfort, and style, the WH-1000XM5 is the perfect choice.

I will admit, I was hesitant about these headphones when I first saw them all around TikTok and YouTube. I tried them at Best Buy, but I initially didn’t like how dirty they got or the sound quality. I was more leaning towards the XM4s when I tried them on, but the ear cups on those felt more shallow and more pressed on my ears. I just instead went for it, bought the XM5s and gave them a try. After two weeks of using them while studying, commuting and working on college work, I was surprised and very happy. The headphones are very comfortable to wear for hours on end, and the ear cups are very plush and soft. My ears have not hurt so far, and they do tend to have a bit of depth, so your ears won’t be touching as much or at all to the ear cup mesh. The sound quality isn’t good out of the box, but once you tune it to your preference using the Sony Connect App, the sound quality is just top tier. I love the bit of punchy bass, but it’s not too much or harsh like the Ult Wear, which I prefer. The noise cancellation is amazing. Best I’ve ever heard. While walking around campus with loud noises, wind and cars going by, I barely could here any of my surroundings. It truly does a good job blocking all the noise with the 8 mics. And the transparency works wonderful. You can also let the headphones automatically adjust the amount of ambient noise allowed based on your surroundings, so you can hear just a bit of the outside noise, like walking across an intersection. Although these don’t fold, I really haven’t had a problem with that fitting them in my school bag, I actually prefer them not having them fold since I feel like I would be more likely to break them easily. My only gripe is that the headphones tend to pick up a lot of fingerprints. I have the blue color, and the fingerprints really show up even after just touching the ear pad controls for just a few minutes. So if you do like the black or blue, just know you’ll be getting fingerprints. If you get the smoky pink or the white color, I don’t think so. Also, even if they are full price at Best Buy at the time you get them or about to get them, you can totally price match them within the return policy. I got mine price matched after my purchase and was quick and easy with customer service. Just something to keep in mind. Otherwise, I have been very happy with these headphones. Great sound quality, comfortable Feel, sleek and smooth design, and overall a nice pair of headphones for anyone.

Very happy with it love the color, very comfortable and it doesnt fall when I'm running. Definitely recommend

Very amazing headphones, the sound quality is amazing, the customization on the app is very good, really good noise cancellation, and the headphones feel great. Not only that, but the battery life is good and the charge time is very very quick. The only problem is the zipper on the case. Besides that, amazing headphones.

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Black, and I must say that these headphones have completely transformed my audio experience. From their exceptional sound quality to their industry-leading noise cancellation capabilities, the WH-1000XM5 headphones are a true testament to Sony's commitment to innovation. Let's start with the sound quality. The WH-1000XM5 headphones deliver an immersive and detailed audio experience that is truly outstanding. The soundstage is wide, allowing me to accurately perceive the position of instruments and vocals in the mix. The bass is powerful and well-defined, without overpowering the other frequencies. The mids are rich and clear, while the highs are crisp and nuanced. Whether I'm listening to my favorite music genres, watching movies, or playing games, every sound is reproduced with remarkable clarity and depth. The noise-canceling technology in these headphones is simply exceptional. Sony has truly mastered the art of noise cancellation, and the WH-1000XM5 takes it to the next level. Whether I'm in a noisy office, on a crowded train, or in a bustling café, the headphones effectively block out the ambient sounds, allowing me to enjoy my music or focus on my work without distractions. The adaptive noise cancellation feature analyzes the surrounding environment and adjusts the level of noise cancellation accordingly, ensuring an optimal listening experience in any situation. The comfort of these headphones is another aspect that deserves praise. The over-the-ear design provides a secure and comfortable fit, even during long listening sessions. The ear cups are plush and well-padded, and the headband distributes the weight evenly, reducing any pressure or discomfort. The overall build quality is excellent, with a sleek and durable design that exudes premium craftsmanship. The battery life on the WH-1000XM5 is impressive. With a single charge, I can enjoy up to 30 hours of uninterrupted listening. Additionally, the quick charging feature provides several hours of playback with just a few minutes of charging, ensuring that I never have to be without my favorite headphones for long. The integration of smart features and connectivity options further enhances the user experience. The headphones seamlessly connect to my devices via Bluetooth, and the companion app allows me to customize the sound settings and adjust the noise cancellation levels to my preference. The touch controls on the ear cups are intuitive and responsive, providing convenient access to playback controls, volume adjustment, and more. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable audio companion that delivers unparalleled sound quality and exceptional noise cancellation capabilities. Whether you're a music enthusiast, a frequent traveler, or someone who simply appreciates high-quality audio, these headphones are a worthwhile investment. Sony continues to raise the bar with their audio technology, and the WH-1000XM5 headphones are a testament to their commitment to providing an immersive and enjoyable listening experience.