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Rating 4.6 out of 5 stars with 1085 reviews
MAUROG Posted
I really enjoy all the aspects of the product which are the design, sound quality, and battery life. Its a good set of headphones to use for study.
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Hi MAUROG,
It is great to hear that you are enjoying the design, sound quality, and battery life of the Sony WH-1000XM5!
We design our headphones to provide an immersive listening experience and long-lasting comfort, so it is wonderful to know they have become a reliable companion for your study sessions and daily focus time.
Thank you for trusting Sony.
Regards,
Dominick
Fahad Posted
Great sound quality and excellent noise cancellation. They are very comfortable and the battery lasts a long time.
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Hi Fahad!
Thanks so much for taking the time to share your review! It is great to hear that you are loving the sound quality, noise cancellation, comfort, and long battery life of your WH-1000XM5 headphones.
These headphones feature our industry leading noise cancellation powered by two processors, soft fit leather for all-day comfort, and up to 30 hours of battery life with quick charging.
We appreciate you choosing Sony!
Best regards,
Estefany
LoveStallion Posted
I was incredibly torn betwern the XM5s and XM4s. The latter ate legendary headphones, and I questioned whether the higher price of the XM5s was worth it. I think the 5s justify their highe price for a few key reasons: stronger Acrive Noise Cancellation (ANC), better-than-advertised battery life, larger ear cups, and a noticeably lighter weight. I do still wish the 5s folded up into a more compact carrying size like the 4s, but the superior performance won me over. I also noticed the XM4s sit slightly on the ears. Despite being well padded, they could result in discomfort over time. The XM5s' cups sit fully around my grown man ears and were noticeably more comorrtable. I wore them on a few transatlantic flights and felt fine even after 8+ hours.
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Hi LoveStallion, Thanks for sharing your experience with the WH1000XM5 wireless headphones. We're glad to hear that you are enjoying them. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
KalebR Posted
These noise-canceling headphones deliver excellent sound quality with rich, balanced audio across lows, mids, and highs. The active noise cancellation (ANC) effectively blocks out background noise — perfect for flights, busy offices, or commuting. Comfort is solid for long listening sessions thanks to well-padded ear cups and a snug headband, though fit can feel a bit snug on larger heads. Battery life is impressive, easily lasting through a long day of use, and the controls are intuitive. Microphone quality for calls is good, though not industry-leading. Overall, they offer great value if you prioritize immersive sound and strong ANC without breaking the bank.
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Hi KalebR,
Thanks for sharing your detailed review of the WH-1000XM5 noise-canceling headphones!
We are really happy to hear that you find the sound quality excellent and that the Active Noise Cancellation effectively blocks out background noise for your flights and commutes.
We're glad the intuitive controls and impressive battery life are also hitting the mark!
Thanks for choosing Sony!
Best regards,
Estefany
MarthaC Posted
Very nice , comfortable and slick. Very light as well as durable. Sometimes hard to connect,they are also very sensitive and sometimes skip songs by accident
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Hi MarthaC!
Thank you for sharing your feedback on the WH-1000XM5 headphones. We're glad to hear that you find them comfortable, lightweight and durable.
We apologize for the connectivity issues and accidental song skipping you've experienced. To address these concerns, we recommend the following steps:
-Set the Sound Quality Mode to Prioritize Stable Connection on the Sony | Sound Connect app. This setting can help improve Bluetooth stability.
-Keep the area between your headphones and connected device free from obstructions to maintain a strong Bluetooth signal.
-Make sure your headphones have the latest firmware to benefit from performance improvements: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/software/00278246
If these steps don't resolve the issues, please contact our support team for further assistance: https://www.sony.net/support-contact
Thanks for choosing Sony and letting us know about these issues.
Warm regards,
Estefany
Nyawka Posted
This is my 5th pair if sony headphones. They are wonderful . Sound is excellent, noise cancelling is superb and the battery life is great. I mainly use these to watch my TV on my sony Tv. They connect everytime to the TV and no lag. All the shows and sound effects are clearly articulated through these headphones. My old sony's lasted 6 years and were the model beneath this one. Thanks for great products sony!
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Hi Nyawka!
Thank you so much for being such a loyal Sony customer and choosing us for your fifth pair of headphones!
It brings us great satisfaction to hear how wonderful your new WH-1000XM5 headphones are performing, from the excellent sound and superb noise canceling to the great battery life. We are especially happy to know they connect perfectly to your Sony TV with no lag, making all your favorite shows and sound effects come alive.
Warm regards,
Estefany
Johnny Posted
[Employee of bestbuy] I absolutely love these. They are very light and easy to use. They have great noise canceling, especially on airplanes. The bass on these is better than any other headphones i've ever tried. Ive had them for months and the battery lasts so long. I've charged them probably 3 times. They are amazing for the price and totally worth it.
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Hi Johnny, It’s awesome to hear how much you love their lightweight design, ease of use, and top-notch noise canceling, especially for those airplane trips. The standout bass and incredible battery life (only needing 3 charges in months!) are huge wins too. Sounds like they’re a perfect fit for you and totally worth the price. Thanks for sharing such a great experience and for choosing Sony! -Jess
ElOso Posted
Best headphones I’ve ever had sound quality is amazing and the ANC is truly a noise cancellation. I’ve used them for work for school and for traveling. They are light and remain comfortable for hours. The battery life is amazing and the fact that it has a power button allows it to remain charged for weeks if I don’t use them so they are ready to go and I do not have to worry about charging them. I can also connect to multiple devices simultaneously. It also comes with a wired connection if you choose to connect to a ps5 controller or to an old iPod etc
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Hello ElOso,
Thank you for choosing Sony!
We’re excited to hear that the WH1000XM5 headphones have been such a great companion for your work, school, and travel needs. It’s wonderful to know the sound quality, noise cancellation, comfort, and battery features have made a real difference in your daily use. Your detailed insights about the power button and versatile connectivity options truly highlight why these headphones stand out. We appreciate you sharing your experience with us!
Best regards,
-Fred
Arkaw Posted
Found these to be the most comfortable Bluetooth headphones of the ones I tried. I have no complaints about the sound quality, and the battery lasts a really long time, especially if you don't use noise cancelling (ANC), which I tend not to use. I tried the ANC and it works quite well! It stays connected to my phone even if I'm quite a distance from it. They don't fold up to be as compact as the previous model. Not a problem for me, but it might be a consideration for some. It comes with a nice carrying case, with a compartment for the charging and audio cables. I'm very happy with my purchase!
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Hi Arkaw,
Awesome! We're really glad you are happy with your newly purchased headphones. Your satisfaction with the great sound quality, comfortable fit, noise canceling features, long battery life and connectivity is greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
CyndiLou Posted
After reading tons of reviews on the Bose QuietComfort and the Sony XM5's, I decided to go to BestBuy to purchase the Bose. Fortunately, BestBuy allows you to try the headphones on! After trying both Sony & Bose, I fell in love with the Sony XM5! I love how lightweight and comfortable they are with my glasses. The sound is great and it's cool to be able to touch the right side to hear ambient sounds when you need to. I connect the XM5's to my Samsung TV set to watch TV at night while my husband goes to bed early. NO problems with the Bluetooth connection even on an older Samsung TV! It works seamlessly on my iPhone for AppleMusic too! I haven't taken the time to learn more about them yet, but the basics like volume control are so easy with touch! :) I encourage you to go to BestBuy and try them out if you're undecided! I've had mine a week and just charged them for the first time! Their charging is FAST! I bought the blue pair and they were on sale for $50 off! Watch for a sale on these and then go get them! I'm so happy I did. I love them so MUCH better than in ear buds that hurt my ears. These don't hurt my ears or my head; I wear them for hours without even feeling them! These are great for working and blocking out most all noises.
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Hi CyndiLou, Thank you for sharing such an excellent shopping experience. Your satisfaction with the incredible sound quality, exceptional comfort, and overall performance of your headphones are greatly appreciated. Your assessment is spot on! The WH-1000XM5 features cutting-edge technology to deliver premium sound quality and the best wireless noise-canceling performance on the market. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thanks for choosing Sony! -Jess
Loweh Posted
The Sony XM5 headphones are a true masterpiece in the realm of audio technology, and I can't help but sing their praises. From the moment I slipped them over my ears, I was enveloped in a world of sonic bliss. Let's start with sound quality – it's simply unparalleled. The XM5 delivers crystal-clear highs, rich mids, and deep, punchy bass that elevates every note of my favorite songs to new heights. Whether I'm jamming to rock classics or immersing myself in the delicate nuances of classical music, every detail is brought to life with stunning clarity. Comfort is another area where the XM5 shines. The plush ear cushions and adjustable headband make wearing these headphones an absolute pleasure, even during marathon listening sessions. And with Sony's advanced noise-canceling technology, I can escape into my music without being interrupted by the outside world. But it's not just about sound and comfort – the XM5 is packed with features that enhance the overall listening experience. The touch controls are intuitive and responsive, allowing me to adjust volume, skip tracks, and even answer calls with a simple tap. And thanks to the Sony Headphones Connect app, I can fine-tune the sound to suit my personal preferences and access additional features like ambient sound control and adaptive sound control. Battery life is another standout feature of the XM5. With up to 30 hours of playback on a single charge, I can enjoy uninterrupted music playback throughout the day without worrying about running out of juice. In terms of design and build quality, Sony has once again hit it out of the park. The XM5 exudes elegance and sophistication, with a sleek, minimalist design and premium materials that not only look great but also ensure durability and longevity. Overall, the Sony XM5 headphones are a testament to Sony's commitment to excellence in audio technology. With their exceptional sound quality, comfort, and advanced features, they have truly raised the bar for what headphones can achieve. Whether you're a music lover, audiophile, or simply someone who appreciates the finer things in life, the XM5 is sure to impress. Highly recommended!
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Hello Loweh, Thanks for sharing your experience and we appreciate your feedback. We are glad that you like the sound quality, comfort and advanced features of your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
KVAZ Posted
The headphones are very comfortable with great sound. The battery is great as well, they have barely needed to be charged since I got them.
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Hi KVAZ! Thank you so much for sharing your review!
It is truly wonderful to know that your WH-1000XM5 headphones are super comfortable and that you love the great sound and long battery life!
Thanks for choosing Sony!
Best regards,
Estefany
Lordgrim Posted
I had them for quite a time a well the were great at first they hear pads were super comfortable and the noise cancellation was great but over time I noticed that when I used them for exercise my sweat would get impregnated into the head pads making them less soft and more rigid and well they still do a great job but they aren’t as comfortable compared to day one if you buy them I’ll recommend buying a hear pads cover so they last longer
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Hi Lordgrim,
We completely understand how disappointing it is to feel that premium ear pads have lost their initial softness and comfort after exposure to sweat from workouts. While the WH-1000XM5 headphones are designed for everyday listening, intense exercise moisture can affect materials over time, so we truly appreciate you sharing your helpful tip about using ear pad covers to keep them feeling like day one.
Thanks for choosing Sony.
Best regards,
Eliab
JOYCELYNR Posted
Great sound, and very light weight on head. Battery life is great! I only use them during work hours or during long walks in the park, so I only need to charge them every other day.
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Hi JOYCELYNR!
Thanks for sharing your awesome review with us!
We are very glad to hear that you are loving the great sound, light weight, and excellent battery life of your WH-1000XM5 headphones.
We appreciate your decision to go with Sony!
Best regards,
Estefany
OwenM Posted
Great Headphones! Very comfortable and plush on the ears, and also incredibly light. As someone who has owned these and the Apple Airpods Max headphones (a $550 pair of headphones), I would pick these Sony XM5's. The lightness, with the durability, sound quality, and convenient case make these headphones a great purchase. 10/10!
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Hi OwenM!
Thank you so much for sharing your thoughts! It is fantastic to know that you’re enjoying the comfort and quality of the WH-1000XM5 headphones.
We appreciate you choosing Sony!
Best regards,
Estefany
JonathanV Posted
Beautiful low profile design and color. Comfortable, and decent noise cancellation for OTE headphones. The haptic features are great and intuitive. The voice command and auto pause when speaking feature is remarkable. It is boasted to work up to 30 hrs on a single charge. I can gladly say this appears to be accurate.
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Hi JonathanV, Thank you for the excellent review! Good to hear you like the beautiful low profile design, color, superb noise cancellation, touch control feature, ease of use, speak-to-chat feature, and long battery life of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
BROOKLYNN Posted
Sound n bass is great, muffs are comfortable, battery is excellent and seems to last forever, also has a lot of smart touch features which you can customize or turn off on its personal app
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Thank you for the fantastic review, BROOKLYNN!
We are thrilled to hear that you’re loving the sound and bass of your WH-1000XM5! It’s great to know that the comfort and "forever" battery life are making a difference for you. We're also glad you’re finding the customization options in the app useful for tailoring those smart features to your liking.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Chucknh Posted
I purchased these headphones as a replacement for BOSE. What a world of difference. The sound is crisp and clear with zero interference. Making phone calls results in clear, easy to understand communications. The headphones are light, comfortable and easy to wear. Battery life is also a plus.
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You made the right choice, Chucknh! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
KyleG Posted
Absolutely amazing headphones. The noise cancelling is almost otherworldly. I walked through a busy airport and I could not hear a thing other than my music. They're also comfortable and the batteries last awhile. I'm no audiophile but the audio quality is very good, the best I've personally tried.
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Hi KyleG,
We are ecstatic to learn that your WH-1000XM5 headphones provided such an "otherworldly" experience during your travels! It is wonderful to hear that the noise canceling allowed you to enjoy your music in peace amidst the airport bustle, all while staying comfortable throughout your journey.
Thank you for choosing Sony!
Regards,
Dominick
ALEJANDRO215 Posted
Hello, I have returned and it is time for me to give my review of the wh1000xm5 in the blue color that I bought at my local Best Buy that looks awesome. After they remodeled it the Woodland Hills One to begin with if you're looking for a set of over their ear headphones that will clear out any noise and make it as quiet as possible. Then you're in the right place. Not only are these headphones very very comfortable with their vegan leather material, but they fit on the head like a glove they offer the same battery life as the previous model at 30 hours. But you want the best and noise canceling and comfort you're in the right place the Sony headphones here or everything you need the app offers you a lot of ways to customize your sound profile and everything. You need go ahead and buy them while you can now that today is the last day of the Black Friday deals at 329 with a $70 discount. What more could you want buy them? I recommend them they are truly amazing.
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Hello ALEJANDRO215, We appreciate your feedback. Thanks for sharing your awesome experience. We are thrilled to hear that your new Sony WH1000XM5 headphones are the best noise canceling headphones for you. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Enjoy! Vincent