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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,847 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy setup, good sound, comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and comfortable to wear. Has a good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and the ease of using the headphones is very good. However , if you were the headphones for a long time your ears begin to sweat and might cause damage to headphones as they get older. I have noticed the sound cuts out once or twice for wearing them long periods of time . I am not sure why and it doesn't last long .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound ,charge lasts long ,happy,good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the job exactly as I wanted it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was tired of listening to the shows I like to watch when she knits. I didn't want to watch tv in the bedroom nor did she want to knit in the bedroom. This Sony headset saved my marriage. We are very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound but very Warm to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pads are large and over the ear, creates a sealed cup which holds in the heat from your head... sweaty. The holder over the head is comfortable. The battery holds a charge and the charger does well. I did run the batter low after a marathon day of movies. I could walk away from the TV clear up to first floor kitchen and still get a clear signal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several wireless headphones for listening to TV. This is by far the best quality! Head phones are comfortable and battery provides all day+ charges. Competition is lucky to hold charge for several hours! Wish I had found this one first! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Great for 90 year old father

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is loud enough for my dad, who is almost deaf, but clear enough so he understands it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range

    Rated 4 out of 5 stars

    Comfortable product and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and work well. They have a good range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Very good quality and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and battery life. Very light and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great aid for the hearing impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before wearing the headphones, even with hearing aids, my husband had to turn our TV volume excessively loud in order to understand what was being said. The noise was driving me crazy. With the headphones on, we can turn the TV volume down, and he can hear with significantly greater clarity. These are a lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good range. Happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ComfortablyNumb, Glad to know that you are happy with your purchase. Thank you for posting your review with our product. - Jerome Sonystyle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Weight could be a little lighter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rich! Thank you for sharing your feedback with us, we will forward this information to the proper department for a design review.~Jeannette Sonystyle

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Stereo sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphone. i can hear clearly and in stereo. They are also comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shelly, Good to know that you are happy with your purchase. Thank you for choosing Sony we appreciate it. -Jen Sonystyle

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father, who is hard of hearing, "heard" about these from a friend and agreed to try them. Now we can visit him without the tv echoing off the walls, and he loves the comfort of the headphones. Worked right out of the box, just plug (charge) and play!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my husband for Christmas and am not regretting it at all! He has a hearing problem and needs to listen to the TV at a high volume which to me is very loud. NOT any more, he wears these headphones for watching TV now and can hear everything. And I no longer have to listen to the TV at twice the volume that I need to. He's very happy with them, and so am I.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to set up and work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box these headphones are easy to configure and the sound is pure Sony quality.. Purchased for a family member with hearing loss he tels us they are working great. With a good quality charging stand they will look good next to your audio and TV. The power cord and audio jack would benefit from being quite a bit longer so accommodate different placement of the charging stand.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Okay but huge and range is not fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, and I got the extended warranty. Charge well but the range is not what it is supposed to be. Only use them to watch tv late at night and the other minor complaint I have is though I have a huge head they are enormous and slide around. Look forward to many years of use after another couple pairs of something else died.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear sound, comfortable to wear, quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Elderly Mother loves these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother who has a hearing issue needed to turn the television up extremely loud to hear it. Unfortunately it bothered neighbors in her apartment. The remote headphones allow her to get great sound levels and quality as well as allowing her freedom to move about her apartment without cords attached. She really enjoys listening to music while cooking or ironing in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my husband who has hearing problems. Now he can watch TV when he wants to. Tried another headset, but it was not wireless and he kept getting tangled up in it. He said it is comfortable, lightweight and now he can hear everything that is going on. Now everybody else can relax and not be blasted out of the house while he is watching TV. Best purchase ever!!

    I would recommend this to a friend
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