Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,847 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    My wife loves them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife goes to bed early and consequently my head set allows her to sleep peacefully. The head set works throughout our house. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great headphones for range.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for a TV. My 87 year old brother uses them. He lives downstairs in a rectory and can go upstairs for whatever reason and can still use the headphones. They have great range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for couples with opposite sleep schedules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made a Great Improvement in the time my husband & I, have been able to spend quality time together. We've Always been on Opposite sleeping schedules for almost our whole 20+ years of marriage. He's a 5AM, even on VaCay's, morning person. I'm the double shifter, and work a 2/3rd shift combine in a busy ER, while also being on call 24/7 working EMS. I would always have to watch TV in the living room when he went to bed. Because the noise kept him awake. Now, I can go to bed at the same time & not keep him awake with the TV. And, now when he wakes up at his horrible, ahhh, I mean 5AM time schedule. He doesn't have to feel like he has to get up right away. He can just relax & catch up on his shows if I'm asleep. It has really been a blessing to both of us & our 20+ marriage. To have that time together and not feel alone when we're each sleeping anymore!! Plus, Extra Bonus, No more arguments, about who sleeps when!! We also take it & use it on VayCay's now!! It's one of the best things I bought last year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones as a gift for my sister and she loves them! They're a bit big on her head so the headphones aren't snug, but they stay on her head and have a good distance and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone works fine with minimum adjustment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone works fine with minimum adjustment. Volume control usually has to be reset each time I use the headset; however, the clarity of the sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for anyone to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for anyone to use. It is great for people that are hard of hearing. It is the best way for me to listen to TV . The sound is great and I can adjust the sound just for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickey, We're glad that you are satisfied with this headphones, we appreciate your feedback. Thank you for choosing Sony. -Jen Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For my parents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad has hearing difficulties which lead to our tv volume always being very loud. Now that we got him the headphones, we can watch tv and movies at a reasonable volume, and he can hear everything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 4 out of 5 stars

    Much better than my hearing aids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hearing aids are very helpful. However, in our TV room a small thru the wall AC unit is requited and the hum is amplified along with the TV volume. The Sony Wireless FM Over-the-Ear Headphones are a great answer. They cutout all room noise and control the volume of the TV program. The only problem is, for some unknown reason, on some TV channels NOTHING, no sound at all. I'll check with BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the tred mill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless headphones for use on the treadmill. It saves me cranking up the TV volume and I actually understand the dialog better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyShopperGreg,
      Thank you for your feedback. We appreciate your time.
      Regards,
      Vincent Sonystyle

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfy to wear, holds a charge...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kiddos in the house, headphones are the only way hub & I can enjoy a movie after they're in bed & these headphones fit the bill. The range is great so no pausing a movie to grab a snack and the sound, though not as awesome as our home theatre surround sound, is a close 2nd. We have them in the BR & the FR, & if we each want to watch something different, there's no issue with the signals crossing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard of hearing and he was missing much of the dialogue in movies or tv. These headphones enable him to hear every word .My husband loves them. Great buy ...thanks. Sony and best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones that enable private TV sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product enables (wireless) loud TV volume, while keeping the TV in mute mode, so as not to disturb the rest of the family, while I am watching programs they have no interest in. Previously, due to my own hearing challenges, I would have to blare the TV volume, distressing my family members. NOW that problem is forever gone with this fantastic device. Also, set up was easy, and the price for what it solves, was modest at best! Thanks Sony, and thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has had to use ear plugs for the past 12 years at night. Now we both can sleep and she gets a rest from the plugs! I wear these and can still fall asleep. I made HUGE brownie points!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for TV watching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Sony headphones. My husband falls asleep much earlier then I and we used to fight about turning down the TV at night. These are comfortable and have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Worth the Money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother lives with us in a small home and his bedroom is next to living room. With the headphones he can watch tv with volume at a normal level. Always before it competed with living room tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase. Saved my marriage! I can now hear myself think. My husband wears them while watching sports & I can silence the sound in the room while he enjoys the volume he wants.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally hear all that is said therefore understand what the program is about. The sounds separate so well that I actually turn to follow the sound. I am very happy with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE HEADPHONES WORK GREAT FOR LATE NIGHT TV WATCHING OR THAT LATE NIGHT GAMING SESSION. CLEAR AS DAY WHEN LISTENING. HIGHLY RECOMMEND.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of three I have purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd headset I have purchased for my Mom( she is 93) to use to watch TV(she is hearing impaired). She forgets she has it on, it is so comfortable. The controls are simple to use and it is very easy to place on the charger as she has arthritis in her hands. Have also tested it and it picks up the tv sound from one end of our house to the other. Just wish I had not wasted the money on the other two. Sony is the one to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for a hard of hearing person.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a Christmas present for my dad, who is hard of hearing. He could never hear the announcers on ESPN. He can hear clearly now. He loves it. I am so glad that it improved his life.

    I would recommend this to a friend