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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,847 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom who is very hard of hearing. I can now hold a conversation in my living room because the TV does not have to be at max sound. They work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad. He has them in his "man cave" They really have a nice sound to them. Very clear sounding..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does what I bought it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can watch what I want and not disturb my wife working on here computer. I can hear all the ambient sound I would lose turning down the volume on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for using when on treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Tried cheaper but other electronics interfered like the computer on treadmill, causing static. This set is clear no static while operating the treadmill

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works good after getting tuned in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transmits well, needed to adjust signal to clear up interference. The sound quality is great! Have used with tv and music on tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Good Product For A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product! The sound quality is good, and i can use them within a 400ft range/no cutting out. After searching online for a good pair of wireless headphones, I found these at Best Buy. Sales rep was very informative about the product, and it's competition. In the end, I was able to get these, at a sale price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    better headphones than the first one I got.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. My hearing isn't as good as I would like, so with these headphones the sound is pretty much perfect +.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Usual Sony Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with good out side sound reduction. Functions well in any room near the transmitter (thru walls, etc.) Now own 2 of these foe different TV's.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Size

    Rated 3 out of 5 stars

    works ok, but big and clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok, but too big and clunky, had to do special things to get them to even work with my tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second pair for two different rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the Sony headphones, a quality product, and would recommend to others. Good experience at Best Buy store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pach! We’re happy to hear that you enjoyed the Sony headphones. Thanks for sharing your experience. We appreciate it. - Vincent Sonystyle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Static

    Rated 4 out of 5 stars

    Reasonable Headphones for Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Members of my family use the headphones for listening to AppleTV while exercising. Sound quality is not necessarily at the level of my Bose headphones, but the headphones provide reasonable quality for watching shows/movies on Netflix. There is some noticeable static at random times, similar to interference, in the stream but it is tolerable overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for cancelling TV sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for wearing while walking on Treadmill and watching TV so sound is not heard by anyone else. Can be adjusted to hear from both headphones and from TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Needed it mostly while my husband is sleeping and I can't sleep.Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range, Sound quality

    Rated 5 out of 5 stars

    Comfortable, quality sound, good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my needs well for the price. Comfortable, good quality sound and range

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Overall, I'm happy with these wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm happy with these wireless headphones. Couple of things that could make them better. One is lack of a balance adjuster. The other is that reception is very good, as long as the transmitter is within sight. Once you get a wall or two between the phones and the transmitter, the reception starts to break-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought we could plug them in and just use when needed, but that is not easily achieved. We have a 60" T.V. that is only a year and a half old, but when you plug the head phone into the port (which you have to turn the T.V. to do, the external sound cuts out and only the headphones work. Therefore, if I want to use them, I have to turn a 60" T.V. plug them into the T.V. So, I have only used them once since Christmas. Wish I could just always leave them plugged in and grab them when I want.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Headset okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works fine although kind of big and bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for a lengthy movie , great sound , though I needed an adapter to connect to smart TV I am very satisfied with headset , if a newer version is available I look forward to purchasing it , I recommend this product it provides a nice private way of enjoying sound without disturbing others , thank you .

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy watching TV with my husband now that the volume doesn't have to be up loud enough for the neighbors to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all Know That SONY has a REPUTABLE NAME. Hopefully It will Fulfill it's Product Reputation in Performance and QUALITY.

    I would recommend this to a friend