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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,847 reviews
  • Pros mentioned:
    Comfort, Range

    Rated 5 out of 5 stars

    Great headset for gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for hubby's birthday. He has had other pairs, but he really likes these. They are comfortable and have good range even when he leaves room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hard of hearing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a relative who is very hard of hearing, it helped him hear clearer programs, and the rest of us won't be up all nite with a tv blaring! It was a blessing to all!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the quality and comfortability is unparalleled. I even have slightly enlarged ears and they are comfortable to a point where others (Beats Active, etc) were not. The sound is surprisingly average. I hear "skipping" from time to time and just don't feel like it's as loud as I want it to be...perhaps that's due to the lack of noise cancelling. Given the price, I feel like these should be of way higher quality. Still not sure if I'd buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are SO pleased with these television headsets. My husband can put them on and listen to the television while I study homework in the other room. They were EASY to install. We recommend them for private listening to the television !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch tv all through the night in bed and my wife sleeps. Bought these because she hated the tv on and now she cant hear it and falls to sleep. A must buy for a great marriage.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Sound great and good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and I get good range. The only down side is the transmitter only supports one headset.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to a point ,A little heavy though.Ear cups do not swivel at all. To me the weight is the biggest problem after a while your ears hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good once you get them working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones a re good the instruction are horrible. They don't tell you about the changes you need to make to your TV. I thought they were bad and brought them back and the Best Buy rep told me "Oh yeah, you need to change your TV settings, Sony is real bad about terrible instructions." To which I asked if you know that why wasn't I told?" Anyways, once set up they are good headphones, just a little frustrating at first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clear to the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting older I cant pick up voices unless I turn tv up loud. headphones work great for me. get a little static once in a while but not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable and easy to set up and use. The sound quality is excellent. The battery life is great as well. Would recommend product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    This is my second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use and I like the long battery life of at least 20 hours before I recharge. The sound is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Tried a cheaper one at BB that did not work out. They took it back, no questions. Works great and now we don't have the TV blaring due to his hearing loss!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too bulky but comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75 year old mother uses this headphone! This helps her to hear her programs better without having the tv too loud and disrupt the household!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless headphones for watching T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of wireless headphones that I've owned. The first pair were R.C.A. The Sony headphones are more durable. They will not break after the 500th. time I remove them from my head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than the first set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical that anything, even Sony, could make another set of full muff headphones. But, I had just ruined my first set after quite a few years (my fault) and living in an apt complex, I did not want to hear my tv/dvds with anything but a full muff sony headphone. The updates Sony did on these were right on the money and the price had not inclreased since my first set. These are much more adjustable and kept all the other great qualities of the first head set. Thanks, Sony and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Headphones are excellent for my mother. She continually broke her TV EAR Headsets. These are great for what she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    very good sound and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well, we made a good choice. The sound quality is super and they are very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales associates were so helpful. I needed these headphones because my husband is hard of hearing. These headphones make it so he can adjust his own volume and not blast me out of the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good woring wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work good. The only issues I've had is the supplies audio cable is way too short and the headphones don't cancel background noise, they don't claim to be noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Great very clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great since I'm hard of hearing these are just what I was looking for can turn the volume up or down as needed

    I would recommend this to a friend