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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,847 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2, one for me and one for my wife. We are very satisfied with the crisp sound and no static. Very comfortable to the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Static

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said phones have a good sound but the only problem is every once in a while you'll get a lot of static and I don't know why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HEAVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a hearing aid user and I found this Wireless headset hurt my ears after about 15 minutes listening time. I returned the unit to Best Buy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jimbo! It is unfortunate that the headphones didn't meet your expectations and had to be returned instead. We will make sure to pass this feedback to the proper department for further review.~Jeannette Sonystyle

  • Pros mentioned:
    Battery life, Range

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great solution for quietly watching TV. Easy setup, great battery life and impressive range. By far the best I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice pictures period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this camera mostly to take pictures and start selling on ebay. i think my pictures look the best. i bought this camera because of the awesome zoom it has.was deciding between this camera and the new nikon 3700. no regrets

    I would recommend this to a friend
  • Cons mentioned:
    Static

    Rated 3 out of 5 stars

    Good for late night t.v. not to wake anyone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a little more static in them than the last pair I purchased over 6 years ago. So that bothers me a little especially for a SONY product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SAVE YOUR MARRIAGE & Why I love my Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a late night person and often cannot get to sleep where as my partner hits the bed in 30 seconds later he's asleep so the trouble is I like to watch television and Not disturb him. The solution is the Sony headphones. You have everything you want on the television and your partner hears nothing from the TV to interrupt his sleep. also after the TV shuts off you still have the headphones on which shuts off any interruption to your sleep from outside noise. I guarantee you will love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for watching Soaps on the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really finds this set of Headphones to be excellent for watching her Soaps,but needs to turn the volume of the TV inorder to not get an echo. It is only a minor inconvenience and is one that is easily corrected. The cradle in which the Headphones sit, works as advertised. She recommends them to anyone that wants a pair to listen to the TV or the Stereo. Anyone would love them for watching TV or the Stereo, That includes the wife and her Soaps. They are closed which makes for a minimal disturbance of anyone else in the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have a hearing problem and the hp helped a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to understand more. Clearly the higher pitched sounds and do not have to have the tv turned up so loud. And to be able to move to another room and still hear what is going on is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good for the price, a little larger than needed, but lite and the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I can hear again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have vaulted ceilings, kids in the back ground and having hearing loss does not make it easy to hear the TV. My husband suggested the headset. I'm so happy with this product. I can hear when I'm in kitchen, another room or outside. They have great distance. They are comfortable to wear. They are easy to install. Install to the cable box, TV or a stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and provides a clear sound. Batteries stay charge all day. Head phones fit nicely and lock out a lot of unnecessary noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts off sometimes. For the price it does have good sound but wish the headset went smaller.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neil, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. To isolate the issue, kindly refer to the link below:
      https://us.en.kb.sony.com/app/answers/detail/a_id/39554/p/40940,41870,70266/c/65,66/kw/turns%20off%20
      ~Ralph sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    we use the head phones every day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would recommend these to any one to use. great quality , but could make them a liite litter for small peoples heads. quilty was great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset, comfortable, not heavy, sound quality real nice, looks nice, worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Crisp clear sound. Decent (although not great) for long sessions. Very nice headphones for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range

    Rated 5 out of 5 stars

    Works well through out the two story house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy as it is comfortable to wear and has given me a full range of coverage throughout the two floor of living area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nancy, We are glad that you are satisfied with the product. Continue supporting SONY. Thank you. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were easy to hook up and worked well for my grandma in her nursing home. There seems to be no interference from other wireless headphones there or from the fax, radio stations, etc. Yes, i would buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Works when u go into another room. Sound is great. A little bulky. Could be lighter weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and effective thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is making a great difference in my house. Folks who go to sleep earlier are not bothered by the TV or music anymore. Life-changing :-) . The product is working really well so far and we are extremely pleased.

    I would recommend this to a friend