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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,847 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never miss anything being said again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend who is hard of hearing and he loves them. He can actually hear everything being said and we can both hear without having the TV up so loud. They have great sound quality and are really nice when watching concerts on TV. I recently bought him a 2nd set for his TV in his bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product for listening to TV Wirelessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to watch TV and listen to it wirelessly with headphones. Product works great and is comfortable. Good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a must have for your iphone 6+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My color was not available at the store but it was ordered for me. It took longer than expected to arrive at my home, but when it did arrive it was worth the wait. None of the other iphone cases measured up to the otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and the audio is easy to understand, The Best Buy staff was very helpful and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great tv headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and love how long the charge lasts. Very comfortable on your head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Murph, We are happy to hear your feedback. Thanks for chossing Sony! -Vincent sony_US

  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a new set up for my dad. He likes the volume loud, no one else in the house does. We were sick of screaming. These have brought peace back to our lives, while allowing him to continue watching his shows undisturbed at whatever volume he chooses. Make sure to have the right connector for your TV. I think it is an RF signal (?) - this is additional but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, good delivery, good price, sound is good. Noise canceling noticeable but not as good as those costing twice as much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great fit over the ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great the sound is great and the rechargeable batteries last a long time thank you Sony and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these headphones have been a really good purchase. They easily fit over the ears (not in or on) and have a good sound quality. Have been very useful at night when others have gone to bed or when the noise level in the home is fairly loud. Occasionally, the sound cuts out or there is some static. This is usually just for a second or two, but for the price, I don't think it should occur at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KG42, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. You can refer to the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/39681/p/40940,41870,70266/c/65,66/kw/static%20
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,41870,70266/
      ~Ralph sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones -- they have great sound which doesn't diminish as I get farther away. And they're very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the head set. but wish you did not have to unplug when you don not want to use. Would like the on off switch would turn them off so other could hear tv. Other than that great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earphones for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great product over the ear very comfortable and wonderful range clear and very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things for sure. Excellent frequency response with good solid lows and crisp highs. Wireless Range is excellent also. Now my wife can sleep while I watch to tube!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and performs better than it's predecessor, which was a good product as well. Like the on/off switch better and the charging stand is easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable to wear. sound is good for longer distance listening than my last pair!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for travelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and use these all the time. The noise cancelling isn't as good as what you'd get with a Bose or Beats... but for the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound & comfortable to wear - use them to listen to my music or programs at night without disturbing others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I absolutely love the Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old wireless headphones had fallen apart and I went into Best Buy and asked the person at the door where they were located, he sent me to a gentleman who was very helpful and the Best Buy represwentative told me that he had had nothing but great reviews for the Sony wireless headphones, I absolutely love them ---

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, but I get some noise, like fm radio kind. Not clean sound, so not sure if is the device or this is how it should be

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for TV watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for TV watching quietly without disturbing the household. Comfortable and clear sound.

    I would recommend this to a friend