Customer Ratings & Reviews
- Model:
- 2094371
- SKU:
- 6462341
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the cordless feature of the heating pad as it allows for portability and convenience. They find comfort in its design and appreciate its effectiveness in providing heat for pain relief. However, some customers have expressed concerns about the battery life of the product.
This summary was generated by AI based on customer reviews.
Sunbeam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend. Product does not stay in place and gets warm not hot. I returned the product.
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .We appreciate you taking time out of your busy schedule to share this to us and we sincerely apologize for any inconvenience. We are always looking for ways to better our product and service and your feedback is an invaluable part of that process. Have a great day!
Cordless heating pad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice idea but the charger did NOT charge. So I sent it back. Very disappointing
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for contacting the Sunbeam® Brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that the Sunbeam® Cordless Heating Pad did not exceed your expectations. This is certainly not the experience we want you to have. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Have a good day!
- Pros mentioned:HeatCons mentioned:Battery life
Satisfactory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Waste band could be more secure as you cannot get it tight enough to really push into your back and deliver best heat. Works great if you are sitting back on a pillow. Have to set to high while standing to give same heat as med while sitting, which costs on batt power. Gives about 40min on high, 90+ min on med. If you want to use it plugged in you need an upgraded charger, which is sold out at the moment.
I would recommend this to a friend Get warm while moving around the house!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Frits different body parts well and generates soothing heat. Wish the battery lasted longer, though.
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy product to use. Comes highly recommended
I would recommend this to a friendNew relaxed back.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and convenient. Like having a new back.
I would recommend this to a friendNot good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had 2 of these and the heating pad stops heating. The last one only worked for 3 months. Great idea, bad execution!
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for contacting the Sunbeam® brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that your 2 heating pads is stopped heating up and the last one only worked for 3 months. No worries, we are here to help.
If your GoHeat™ Cordless Heating Pad stops working, please try the following steps to remedy this issue:
-Please make sure that you have fully charged the battery for 3 hours or until the light is solid green.
-Verify tight connection between pad and USB outlet.
-Verify no physical damage to the cord, power button, pad or battery.
-Verify that the charger is plugged in properly when charging.
-Ensure the USB power source can provide a 2A current output
Your Sunbeam® GoHeat Cordless Heating Pad has a 1-year of limited warranty. If this issue still occurs, please contact us directly so that we can provide you with a better solution. Have a nice day!