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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 68 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the Tapo Indoor/Outdoor 2K Security Camera highly for its video quality and ease of setup. Users report the video quality is very good and the setup process is super easy. However, some customers have experienced connectivity issues with the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 68 reviews
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Good price, easy setup, Best bang for the buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TP-Link Tapo C113 is a good little camera. Easy to setup and configure. Great product for when traveling… But also pleasantly surprised to find this model works well with UniFi Protect when adopting as a third party camera. Build quality could be better as it feels cheap - but for the low price point I wasn’t expecting much more. I would recommend to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP‑Link ‑ Tapo Indoor/Outdoor 2K Security Plug‑In

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used this Tapo 2K indoor/outdoor plug-in security camera and overall I’m impressed with what it offers for the price — especially for basic home security needs. The 2K resolution delivers crisp, detailed footage that makes it easy to see faces and activity around your property, and the view angle gives broad coverage. The built-in AI motion and sound detection helps cut down on useless alerts so you only get notifications when something noteworthy happens — like a person, motion, or even certain sounds. You can set custom activity zones so alerts are focused on the areas that matter most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This home security camera is a real game-changer for keeping an eye on things. The picture quality is super clear, even at night, so you never miss a detail. Setting it up was surprisingly easy, and the app is really user-friendly for checking in from anywhere. Plus, the motion alerts are super responsive, giving you peace of mind. Honestly, it’s a fantastic addition to any home for extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, highly recommend!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good resolution, easy to use, easy to install. All this and without a monthly fee… It’s an excellent camera at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tap Indoor/Outdoor Camera withe AI Detection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent camera that has allowed me to keep my home safe while maintaining my privacy. I have really enjoyed using this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Video quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup, great quality video, very nice user friendly app, and easy to mount – all for an excellent price! I only wish they had an all black option. Now I'm considering purchasing a few more for around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I was looking for. It doesn’t seem it will do well out doors. The wired connection is right on top, and it doesn't’ seem to be a good deal between the camera housing and video cable. The price was right so I will perhaps put these cameras in my shed.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello User

      We would like to know more, especially because we would like to help if we can. Please reach out to support.usa@tp-link.com when you are able to. Provide us more details and let's see if we can improve your experience.

      Best Regards

      TP-Link Systems Support tplink

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good video quality.....thats all.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent video quality but the AI is horrendous. Everything is a person...bugs.....dust particles. Even dialing down the sensitivity does not help. Probably return it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Demyars,

      Thank you for your review. Based on your experience, we would first recommend ensuring the camera's firmware is fully up to date via the Tapo app, then contact our official Support Team using the support portal on our official website, and we'll gladly have a Support Agent follow up with you directly: https://www.tp-link.com/us/support/contact-technical-support/

      Thank you,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Setup ease, Video quality

    Rated 4 out of 5 stars

    Decent camera for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy setup and app was easy to use, camwra video was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cheap camera. I would buy again:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. However,you only get cloud storage to review footage for 30 days and at 25 days they tell u to pay $35 or no more cloud storage which means u can still use your camera but cannot review any footage only live after 30 days.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Need to restart once per week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I got network problem: cannot connect to the camera quite often. Since I travel a lot, it's a quite annoying not to be home to fix it. To fix issue, I plug the camera into Tapo smart plug and turn off, then turn on the plug to restart the camera and it worked. Does it mean the camera has issues itself, not because of the Internet network?

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Video quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good .easy set up. Quality is secent for the price

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Video quality

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was easy to set up and works like a charm. The image is very clean and of high quality. Camera responds quickly with no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Video quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get it up and running. Clear videos. The purchase I made this year.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I just wish the electric cable was longer as their old tapo cameras. This one is several inches shorter

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excelente camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well for me. It has very good video quality and also sends me alerts when it detects motion or people.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Exterior Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard to connect to the wifi, but now that is up and working. It is a great little camera.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Video quality

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions. Great color and video. App is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and good video for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and pair on the app. I have mine mounted on side of the house, running the power cable through the soffit. Needed a USB extension to get power to a attic light socket adapter to get power. Mounting is easy with just two holds, screw and all hardware include. Swivel mount is nice and has a plastic nut to lock the position so wind doesn't move it. I have three other Tapo and Kasa cameras. Like the amount of customization option in the app and grouping the camera views into one view. Integrates nicely with Google Home and Home Assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Video quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am able to see from far and the app works well amd super easy to set up

    I would recommend this to a friend