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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,962 reviews
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally the easiest antivirus software to use and setup doesn't slow laptops speed

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and seems to do the job. It's unobtrusive to use without tedious add-ons.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Easy to navigate install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the ease of installation. The instructions and website setup were super.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has run great so far on my new desktop and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Micro for about 4 years. I use the internet a lot and need security to keep my files safe. I trust Trend Micro to do just that. Thanks, Trend Micro!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Performs Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs virus scans periodically in the background. Does not slow down your machine. it will automatically prevent software downloads from open sites. To bypass this, you can add that site to a safe list in order and proceed with the download again.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my computer purchase and it was really easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Great Computer Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Trend Micro several years ago and have been completely satisfied. Easy to use; love the dashboard. Appreciate the Newsletter. Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Free is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this software complementary with the purchase of a dell desktop pc. So far I don’t have any issues with it. I also installed it on my other laptops.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    everyone needs security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not 100% certain how I feel about this product. The fact that it can be used on 3 devices is a major plus. But not being compatiable with the other security protection programs is yet to be seen how effective it is all by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    It is good for beginners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but Kaspersky is better because is more functional.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed his product to keep my device secure from All viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Free with iPhone Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with an iPhone purchase. What's better than FREE?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed I hope it does it’s job !!! Can’t beat free

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Virus protection

    Rated 5 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection program. Easy to install. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Used it on phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Good parental controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the parental controls are really good.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great internet security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet security software was recommended to me so I thought that I would try it. This was a few years ago that I first tried this software. No problems with viruses or spyware on my computer. I was buying a new computer so it was a no brainer to buy this software. There is a bonus in that your single purchase covers three devices. Top antivirus software at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Got it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with a Dell laptop that I bought. I like it fine. Didn't have to pay for a subscription and it runs well. Doesn't eat all of the resources so I'm able to continue working even when it's doing its thing.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Really liked the price, it was free.

    I would recommend this to a friend
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