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Customer Ratings & Reviews

Model:
UB5-937-2
SKU:
5854913
Your price for this item is $26.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 3.4 out of 5 stars with 66 reviews

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61%
would recommend
to a friend

Customers are saying

Customers value the Bluetooth connectivity, citing its usefulness for cars lacking this feature and its ease of use in playing music and podcasts. However, many customers reported experiencing subpar audio quality and occasional interference. The ease of installation was also praised. Some users noted instances of static, impacting the overall listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 1 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical FM transmitter. Only down fall is that you would have to tube the channel everytime you plug it in.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We offer a software update to fix the inconvenience. Please contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Does NOT remember your FM frequency selection

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOESN'T store FM frequency--must change every time

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We offer a software update for the inconvenience. Please feel free to contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too expensive for nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems not smoth nor clear sound, and you need to adjust it every time you turn the car off. 30$ for a phone charger.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We have a solution for the inconvenience. Please contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Better than my past experiences

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older vehicle that has a good sound system but it doesn't have native Bluetooth support. A few years ago I tried several Bluetooth FM Transmitters and the results were so poor I ended up returning them and just doing without. Today though I was bitten to try again, saw the mostly positive reviews for this, and opted to give it a try. It took all of maybe 30 seconds to setup -- right out of the box it started in pairing mode like it should, I paired my phone, and I was rocking out over Bluetooth. Mine defaulted to FM 87.7 and that worked well for me, your local FM clutter will determine whether that's a good choice for you as well and, if not, the minimalist instruction booklet nevertheless provides clear instructions on how to change to a different FM channel if needed. Sound quality is good if not great. It supports A2DP but not aptX, and for car audio that's probably fine since it's not an ultra-quiet high-fidelity environment anyway. Volume over Bluetooth seems a little on the low side -- I normally listen to my radio at at "12-15" volume, but with this I had to turn it up to 20+ for about the same end result. That's not necessarily bad, just something to be aware of. Although I don't need one often, I like that it has an aux port input option for even non-Bluetooth capable media players to join the FM stereo party! I was also impressed that it provides not one, but TWO USB ports which can provide a total of 2.1 amps of 5V power to share between them. It also features a microphone for integrated hands-free calling though I'll confess that I didn't try it out because, for my purposes, that's just gravy if it works even decently anyway. All I can say is "so far so good" -- given how terrible my previous experience was a few years ago with similar devices this was simple, effective, and helped me cut a little cable clutter out of my car audio setup. Now I can pass the phone to my kids in the backseats and they can pick songs without having to worry about the audio cable getting pulled out or snagged. Woohoo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty well so far. Only problem is I can't figure out how to get the channel (frequency) to save like the manual says it does (though the manual doesn't tell you how to save it). If it's supposed to save automatically it doesn't work. Sounds good though and is pretty easy to setup/use.

    I would recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We offer a software update to fix the inconvenience. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little put off because it did not sound that good, but I realized my phone volume was turned down. I turned it all the way up and used my stereo to control the volume and it sounds great!

    I would recommend this to a friend