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Customer Ratings & Reviews

Your price for this item is $237.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,472 reviews
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new sound bar it has excellent sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and the best price during Thanksgiving sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy shoot. This sound bar is what you need for your living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turning Off by itself

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device sounds pretty good. However it has a really bad habit of turning off by itself during anything is being watched. That is really frustrating.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Damon, your sound bar should not turn itself off unless a CEC or remote command is being sent to it. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the sound bar up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Wish I did it earlier, happy family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns family nights into great movie nights!!! Definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super loud, good bass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system brought my games to life. Totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality in a small box... and awesome subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is perfect pair to my 4k tv. Clear sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working after 15 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 15 days, now subwoofer and surround sound no longer turn on.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 VIZIO

  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this system, I’d do my whole house if I could!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Power keeps going in and out. Issues connecting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit keeps losing power and can't stay connected to the systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surround system for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm more than satisfied on my purchase. Cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers for a great price. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound with this product is fantastic great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud great sound feels like in a movie theater.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    an ok sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok. ive had better surrounf systems. the hdmi pass through is not 4k which is a total bummer. It is not the easiest to use either.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Mricco89, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.  VIZIO

  • Rated 5 out of 5 stars

    Quality Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never imagined I could enjoy watching TV more than I already did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my bedroom and I love it! The sound is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system to enhance your tv viewing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the Vizio sound system enhances my tv’s sound!

    I would recommend this to a friend