Customer Ratings & Reviews
- Model:
- SB3651-E6
- SKU:
- 5768100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.
This summary was generated by AI based on customer reviews.
Great value for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely would recommend this sound system. No issues here
I would recommend this to a friendContacting Vizio support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is out of sync, the AUX input may not work, and the sub powers off in standby mode and can only be turned back on by pushing the power switch behind the sub. These are all known and ignored issues if you google this soundbar. They have offered to send me a refurbished unit as a replacement. Glad I paid retail for a new one, so they can send me a refurb. I wanted to like it, but I can't recommend it.
No, I would not recommend this to a friendKeep shutting off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Known issue with Vizio yet they refuse to address it. The soundbar just turns itself off at random times regardless of any settings, including eco. When called tech support, they have cookie cutter trouble shooting and will end up offering to send you a new one, and it will do the same thing.
No, I would not recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and clear sound. Easy and fast installation. I would recommend.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price point v quality is excellent Would recommend
I would recommend this to a friendWorks perfectly with my new 75 inch Samsung TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on the recommendation of my TV installer!!
I would recommend this to a friendgreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit, just wish the rear speakers were wireless too.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice soundbar for the price. Quite happy with it.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matched with my vizio TV. great product. The bluetooth works great
I would recommend this to a friendGreat value that performs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and value packed inside the box that it came in.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small but powerful sound. Make my apartment sounds like a theater
I would recommend this to a friendMeh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, not great. Volume goes up in steps of 3, annoying little issue. Not good or consistent sound from the 2 outer speakers.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tim1,sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Wonky System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend this at all. The first day I bought it and set it up static kept coming from one of the surround speakers. I called vizio about it and they said I’d have to buy a new cord after I just bought this brand new. You’re telling me I have to buy something for it instead of you sending a replacement. Also it doesn’t sync correctly when switching over to another hdmi. I had the tv on and turned my PlayStation on and instead of the PlayStation sound I was hearing the tv..
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jason, please contact our customer support again at 877-878-4946 for assistance with your sound bar.
Sounds Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system has far exceeded my expectations! Amazing!
I would recommend this to a friendVizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this unit you have 5.1 surround sound, arc, easy to install.
I would recommend this to a friend...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer broke within 2 months of having it. Got it replaced already.
I would recommend this to a friendGreat unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly in a bedroom to watch movies etc.
I would recommend this to a friendGood customer and product always thank you for all
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer and product always thank you for all you do..
I would recommend this to a friendjust what i wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it a lot. i do wished it was wireless speakers
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and highly recommended for everyone!!!!!
I would recommend this to a friend