Customer Ratings & Reviews

STAY AWAY from Vizio products! I bought this sound bar 13 months ago and found that my sound bar won't even turn on. 2 month over warranty shouldn't mean that I have to buy an entirely new sound system. Thats $250 down the drain. Thanks Vizio for nothing.

Had it little over a year this system has to many problems after the day of the return policy notting but problems would not recommend it as I'm writing this I'm on the search for new one dont have pictures because it's in the trash

Turns off suddenly and the only way to turn it back on is to unplug from the wall for a while and plug it back in. Should have returned it as soon as it started but kept messing around with it to try and get it to work too long to return.

It probably work as expected for 1 year. Then, it started increasing and decreasing the volume continuously. Then it stopped responding to the remote; it wouldn’t even turn off. Now it just wont play any sound at all.

Dint even last 6 months worst thin I ever bought. Can't add a picture because its the sound bar that doesn't work. It just gave out. Best buy answer they can't do anything. Just frustrated over this product

I will never buy any Vizio products again. I've had problems from day one had to exchange soundbar for new one and still having problems. I had my TV fixed and still having problems. And if you don't buy the extra warranty Best Buy will NOT help you

The sound that came out of this soundbar was NOT good quality. There was a popping or crackling sound when the speaker was on and as soon as we turned it off it went away. Returned this item.

Sorry to say that to save your $. The Surround Sound System I swapped out was 100 times better. The only good thing that it installs easily and it was only $ 200.00. Other than that, the Sub and external speakers seem to be non existent.

Set up and expected it to have more sound. The small speakers were more of an echo and sounded really low the subwoofer sounded like it was crackling if it was too loud. Returned it and paid a little more for something better

Sound goes off randomly and has to be rest. Went off on Sunday and never came back on. Hope I can warranty it and get a different brand ? This is the second one to do this. First one lasted much longer

Vizio customer support is the worst stopped working 2 months before warranty was out. Called and sent in multiple requests for repair and nothing constantly given the run around.

The second you link the bar to you phone app to play with the settings it gives you a 3+ second delay so it's either streams great and sounds weak or sounds great with bass and has a delay I had to return.

Turn soundbar on and half the time it doesn't work so have unplug and plug back in. Mute it and there is a very high annoying pitch!

Bass speaker is blown after only a year of using it . I didn’t even play e music too loud, I don’t like this brand for sound. They make good TVs though.

Sound Quality : I have a LG 2.1 channel sound bar which works perfectly fine. i wanted to try out surround sound speakers for watching movies. this 5.1 channel sound bar makes such a huge difference. its like being in an actual theater!. Actual surround sound speakers make it so much better than the virtual surround provided by few sound bars. The sound quality is really good too, much better than the Bose solo and few other LG,Samsung sound bars in this price range, plus you get 5.1 channels for ~180$. Settings: you can control the bass, treble, Center( dialog), surround balance/volume and subwoofer from the remote or the vizio smart cast mobile app. has 3 EQ modes - Movie,Music, Direct. You can enable/disable surround sound, TruVolume, Night mode. The remote is not that great , i find the app more easier to control. Chromecast / Google home : this has built-in chromecast support , so you can cast songs directly from the mobile apps for Spotify, Pandora, Google music etc. It uses your wi-fi to play songs directly. i prefer this to bluetooth , as you can text/call without stopping the music plus it wont run your phone battery down and no need to switch inputs on the sound bar. I can ask google home mini to play songs on the sound bar. it will automatically turn on the soundbar and play the music. i can play/pause/stop all with just voice controls without touching any remote. Tips : - To control the volume of soundbar from other remotes and for better sound quality, make sure you are connected to TV via the HDMI ARC connection on both ends and that you have enabled the HDMI-CEC mode on the TV. i can control the sound from my Roku remote. i ask my google home to turn on/off the TV and the sound bar automatically turns on and off with the TV. with this, all i need is one remote to control TV and soundbar. - Make sure to turn off the Eco mode. this causes issues with casting songs and can be little slow in powering it on. Cons: - No display on the sound bar. hard to decipher the LED flashes. - Remote could have been better. but i use the mobile app anyways and one less remote to use.

Lasted about a year then totally stopped working. Out of warranty and they don't make any aftermarket parts to repair it.

Haven’t had it very long and my subwoofer sounds like it’s busted, the surround sound is really nice though. Would not purchase again. Very disappointed

I purchased this excited for a surround sound experience and was very disappointed. I couldn't tell the difference between when it was on and when it was just the sound for the TV.

I buy a lot of electronics from Best Buy. I expect them to last longer than a year. This soundbar did. By 2 weeks. Just after the warranty expired.

Short and sweet don’t purchase. Looks better then it is. Very poor sound system. Mine kept shutting off for no reason. Returned it and purchased another brand.