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Customer reviews

Rating 4.3 out of 5 stars with 2472 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,472 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great sound. My husband loves it. Got it for a Christmas present

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality surround sound for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality surround system for an entry level price. Good range enough bass for movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    vizio 5.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound system especially for the money. i needed to add more sound to stock tv speakers and this did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great music sound Vizio Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . The remote work well. Easy to connect to your music account a the sound is clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good home theater!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was simple to install its has superb sound good bass good surround its a good deal not expensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of this sound bar system. I have a small apartment and the system sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Audio Delay Unavoidable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, sure, but there is an unavoidable delay, no matter which input/out/settings used. I have tried using every single input in every single format of audio, with every single possible combination of settings, and without multiple source devices and formats of audio. PCM, DTS, DD, it doesn't matter. PC, console, it doesn't matter. Surround on/off. Doesn't matter. I'm extremely disappointed with this. Worst part is that even if I only wanted to watch content and could live with input delay, all sync features are only to delay audio, not picture. I've been trying to fix this issue for quite some time now and am accepting that it's just the soundbar, even with everything running updated firmware. Going to be returning or selling very soon.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Ivan. With most audio sync issues it tends to be the device however since you have tried different devices with different settings we recommend calling our customer support team for assistance as there may be an issue with the sound bar. Please contact our customer support team at 877-878-4946 VIZIO

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sounds amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the movie theater experience from right in your living room. Can’t beat the price for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great buy. Excellent sound and cost efficient. Exactly what we were looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from this item but it's ok. One problem I have is that it keeps disconnecting from Bluetooth when playing music. The sound is just ok

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie experience at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family room is the place to be on movie night! The sound makes you feel like you're right there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Vizio Products. Easy to use and great sound with my vizio tv . Its a real home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an LG TV at this same Best Buy. It just didn't have enough kick. I'd been looking at this particular model for the price and the reviews were mixed. The subwoofer isn't the greatest and the satellite speakers have a slight hum if you put your ear next to them. Those are the cons. The pros are in general, it sounds awesome, works with my TV through HDMI link and is louder than I need. Definitely worth the money for an apartment. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system without bulky setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works great sounds like a big system but small and easy to camouflage. Works great with our Vizio tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great speakers to watch movies with. The sound is crisp and great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works just like a full surround with 5 speakers. Bluetooth sub woofer and speakers work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar system was easy to hook up and use and it sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with one drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is much better than TV speakers, and the sub works great, except you have to manually turn it on every time you turn the TV on. Kind of a pain. The Visio sound bar I had before this one turned on automatically with the TV.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Skip, if you have the VZtv Rmt feature ON you will be able to use the VIZIO remote to turn the sound bar on by pressing the volume up button. VIZIO

  • Rated 5 out of 5 stars

    SUPERB sound and smart value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for several months now in my bedroom. The sound is superb. Tight thumpy bass. Clear, crisp treble. The app can control the sound nicely. Music sounds great on it. Room filling sound. I can use Google Home speaker to cast to it. Movies sound superb. The surround effect is engaging. Dialog can be heard clearly. The explosions will rock your house. I got it when it was on sale for $169. BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for the money. The sound is more powerful that you would expect out of a soundbar. Great buy!

    I would recommend this to a friend