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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2472 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,472 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality at an unbelievable value. The setup is easy and it is cast-enabled, meaning you can cast your favorite audio apps, in addition to Bluetooth. The benefit is that casting (streaming) does not tether your device and does not drain your battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Auto power off

    Rated 4 out of 5 stars

    Awesome sound! Remote is cool. Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound for movie watching and music without being very visible. The only thing I do not like with the system is that during long moments of a show or movie being paused (5 mins) the soundbar turns off and makes you turn it back on manually. Super buy at $150. HDMI pass thru capable. Optical and standard RCA/3.5mm inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Durability

    Rated 2 out of 5 stars

    sounds great but quit working after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but need to swap between the direct and movie modes manually depending on the sound's encoding coming from TV source. It is anoying the bar does not detect which encoding the sound source is in automatically. Also the sub is wrired to the satelite speakers which makes it messy. Secondly my soundbar stopped working (would not turn on) after 1 short year of limited use (it's installed on my secondary TV) Called customer service, they tried to do the factory reset but did not work. gat to trash it. Will buy more expensive brand next so that it lasts for more than a couple of years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised how good this sound bar works for the price that it cost. Great surround sound and is s great addition to a party when playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small unit but it packs a heck of a sound. Needs a lot of tikme to adjust the sound settings. But once it's set it makes movie time great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of skeptical about purchasing this. I tried the magnifi mini and had to return it. So I decided to go with this soundbar. I am just AWE STRUCK.. Amazing sound. Gets really loud and yet minimum distortion, no matter how loud you put this system. I also love the fact that it comes with 2 satellite rear surround sound speakers.. Great idea.. LOVE IT.. VERY PLEASED WITH MY PURCHASE

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Clean sound at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad sound bar if you are looking for something with surround sound at a decent price. The bass from the sub is not super strong, it will not rattle the walls, but it’s strong enough to provide full sound. It is great for movies and video games. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Best Buy Bang for your Buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best bang for your Best Buy buck. Easy set up, and if you have issues with cooperation between your TV and the speakers, their customer service phone support are spot on. I would absolutely love a louder, fuller sound, but the next best thing would easily be a few hundred more. excellent sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    Great budget surround system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround system in the price range. Super easy to hook up and you get great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    working great after one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working great after one year. sound quality is wonderful for the small size of the speakers. easy to set up. only problem is the less than ideal remote with small buttons that are hard to read and the strange fact the the buttons on the top of the actual sound bar are not very responsive. still incredible for the price paid

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Pretty cool 5.1 surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these 5.1 surround sound systems in my sunroom and another in my home office. For the price I paid for them, I consider them to be a relative bargain. I have 2-other hi-end real-deal 7.1 surround sound systems here and I must say, the sound and the bass that these sets reproduce are quite startlingly good!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth connection is as weak as one might expect but since I have a small child I can't really go the wired route so it is good enough! There are two wired speakers that I am dying to use, too! Works well and easy to setup/use. Very important to read the instructions before using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a lower range system. We have it in mancave type room and it gets it kicking for a sports event or action movie

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Sounds great, super easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, use this every day. The sound is great, not phenomenal but very very acceptable. Setup is easy, wireless sub is a plus, and the design is well thought out. You'll be happy with this in a bedroom or game room. Might not be the best option for a large living room or theater room, but the price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Extraordinary Sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear & crisp sound! Balanced! Love the bass! Can Bluetooth to my mobile device for music! Surround sound is very crisp for watching movies!! I love that I can play music through sound bar while watching football/basketball! This system gets great sound while watching sports too!! I love that you can control some bass,treble mid range from remote!! Excellent find!! 4 speakers 1 sub woofer. Awesome sound! Easy set up! If you answer call with Apple Watch, music will still play..!! Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! My first time hearing this thing on full blast was amazing! Then I watched GOT on it and there were so much static! Then I researched around the Internet and found that if you change the EQ to direct the static goes away. Not sure why, but besides that this is an affordable surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Lots of punch for such a small system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing actually sounds pretty awesome! Only downfall is it seems to disconnect from the tv sometimes. Or you need to power it on separately. It should turn on with tv. But sound quality for price is unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound bar and surround sound, however I notice cable tv does not provide good surround sound. I’m not sure if it’s the wireless speakers that are an issue or if it’s the broadcasting of the cable tv. Overall I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 2 out of 5 stars

    Great soundbar... if only it stayed on!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with my new vizio tv and I have to admit, the set up and connection process was very easy. The sound quality is great, the customization is great, the look of the speakers is great too. I wouldn’t have any complaints for this soundbar... except for one majors issue that completely ruins it for me! While watching anything on the tv, streaming on a roku or playing ps4, all through hdmi to the tv and the soundbar connected via hdmi-arc, the soundbar will randomly turn off! It doesn’t matter if the tv/soundbar have been on for 20 minutes or 2 hours, the soundbar will randomly turn itself off, sometimes multiple times in one sitting. No warning, no rhyme or reason, not even a way to consistently determine how or why or when it will happen either. Now I’m a tech guy, I’ve troubleshot EVERYTHING and researched that this issue happens A LOT with these vizio soundbars. I’ve tried everything from plugging the power cord directly into the wall (advice from vizio support) to not connecting it to the internet to prevent new firmware, completely connecting everything to internet/smartcast app on my phone, I’ve tried turning off CEC, turning it on, changing and testing all the options of the audio settings, the sleep mode, eco mode, blocking the IR remote etc etc etc. I’ve even had 3... that’s right THREE new models sent out to me from vizio. I’ve spent more time on the phone and chatting and emails than I would care to admit. The bottom line is, they haven’t given me any help that actually solves the problem of connecting via hdmi-arc. The ONLY thing that worked was forgoing the arc connection and solely using optical... but you lose certain features that way. There’s nothing that appears to be able to fix the problem of randomly shutting off (and it will even turn itself ON in the middle of the night... spooky). I’ve had this thing for a year (counting all the replacements) and I’ve had it up to here with the problems. So I’m contacting support so they can take this lemon off my hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good starter sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Black Friday special. Easy set up. Loved the blue tooth capabilities for the back speakers. Sound is ok overall. Not a fan of the remote nor limited capabilities of it. Also noticing a lot of gaps in sound while watching tv. Almost like it’s resetting itself.

    I would recommend this to a friend
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