Customer Ratings & Reviews
- Model:
- SB3651-E6
- SKU:
- 5768100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is highly recommend this product. Crisp clean sound
I would recommend this to a friend - Pros mentioned:Sound quality
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bar turns off randomly, cant use the app or it screws up the system and need to do a factory reset. Sound is good, just went it works
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello JD99, your sound bar should stay on as long as there is an audio signal being sent to it. If the audio signal is stopped and ECO mode is turned on it will power off after a short time for power saving. You should also not need to complete a factory reset on the sound bar after using an app. We would love the opportunity to look into your setup and see how we can help. Please reach out to our customer support at support.vizio.com and clicking "Contact Us' so that we can help.
- Pros mentioned:Sound quality
my sound bar,is working great,love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this sound bar is so great,makes my tv.sound so good.
I would recommend this to a friend Very good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these last year and I loved it, however a thunderstorm ended up breaking it. I called Vizio and while it was a little painstaking, they ended up giving me a full refund. I purchased this on a black friday deal this year and I'm so glad to have it back. Its a great surround sound option for the price. Love it.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for price. Works well in large room!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system was easy to set up. Great sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exeeded expectiontagio. Very good unit with quality sound
I would recommend this to a friend Great BANG for your bucks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best speaker out there if that’s what you are looking for. This system is good for an apartment. I recommend getting a pair of stands for the rear speakers. Setting up is was difficult the expected. Look up an YouTube video. It’s better than the instructions that come in the box.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first sound bar and it has great sound.
I would recommend this to a friend Great sound bar for smaller homes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stuffers from the same connection issues as other Bluetooth sound bars. Make sure your router isn't directly between, or too close to the subwoofer and you'll be golden.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound but can be tricky to get turned on
I would recommend this to a friend - Pros mentioned:Sound quality
Wonderful Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 5.1 surround.. but plays only with Good 5.1 sound
I would recommend this to a friend Great sound and built-in technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is smaller than its older predecessor but it has better technology such as HDMI/ARC which enables the TV remote to control the sounder without any setup needed. I'm very satisfied with the product and the sound for the money. This soundbar is perfect for a small room such a living room from an apartment.
I would recommend this to a friend- Pros mentioned:Easy setup
Excellent sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit with easy set up and it looks marvelous
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Durability
Lasted 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess i got what i paid for.... only lasted almost 2 years. Optical sound and hdmi connection are out. While it worked though it sounded pretty good. I just purchased a Samsung sound bar to go with my Samsung TV. I’ll tinker with this one and see if I can get it to work and use it in another room if i get it to work.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello AFamily2134, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the sound bar up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Good sound, but has a flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good deal on Black Friday and am pleased with the sound. My reason for rating it only with three stars is the fact it goes to into sleep mode at 4 hours of use. If you use the up volume it comes back on. Annoying to be watching a football game and suddenly loose the volume. I have have four chats with Vizio support and they have replace it under warranty with the same results.Last chat the support specialist said it wasn't a malfunction, that was the way it was supposed to work. Sorry, but I don't buy that.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Papabakes, i'm sorry if you may have been misinformed but the sound bar should not turn off or lose audio when in use. We would love the opportunity to make this right with you. Please go to support.VIZIO.com and choose the ‘Contact Us’ option again. This will get you in contact with a VIZIO agent who can help.
Great bundle
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bundle set! Worth every penny. The only thing that I was unhappy about was that it was shipped within its store display box rather than a delivery box.
I would recommend this to a friend- Pros mentioned:Easy setup
Good set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good set up. Have it hooked up through my x box going to tv so when I go from hdmi to regular tv the sound bar doesn’t play on regular tv.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello BTater, thank you for the feedback. If you have any issues with your sound bar please contact our customer support at 877-878-4946.
Great for a small apartment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small studio apartment and this sound system is perfect. I was in search of a low cost, but quality sound system that would fill a studio apartment space and this is more than enough sound. Very pleased with this. Will be holding on until I upgrade my residence and then will throw down for a dope speaker set.
I would recommend this to a friend- Pros mentioned:Sound quality
Not Impressed!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Vizio 5.1 Sound bar is frustrating to use. When watching Satellite TV the Audio goes out of sync after about 20 minutes. You have to pause or back up show to get it to sync again. It doesn't do this on recorded shows tho. I have tried the different settings to to delay video in sound app, also tried lip sync setting on Vizio TV app too. The other irritating thing about this sound bar is the fact it shuts off randomly. The ECO has been disabled on remote and in app. The remote is not user friendly... neither are the instructions ..what few you get. I keep looking for answers for these problems and have had no luck finding a solution that works. On the plus side... the sound is great (while it is on). We have this sound bar paired with a 65" 4K Vizio TV. (Using ARC HDMI)
No, I would not recommend this to a friend