Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,472 reviews
Pros mentioned:
Easy setup
Rated 3 out of 5 stars
Good set
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good set up. Have it hooked up through my x box going to tv so when I go from hdmi to regular tv the sound bar doesn’t play on regular tv.
I would recommend this to a friend
Brand response from VIZIOEntertainmentExpert
Posted .
Hello BTater, thank you for the feedback. If you have any issues with your sound bar please contact our customer support at 877-878-4946.
Rated 5 out of 5 stars
Great sound easy to use
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this system a couple of years ago. I was concerned because it got average reviews compared to the high end stuff.
I love this system. It was easy to install and easy to use. I have had it almost 2 years and no regrets. FYI.....my son also like it and purchased one for his house.
I would recommend this to a friend
Rated 5 out of 5 stars
I’m so glad I bought this
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a 65 inch Sony 930e, which I love, but I debated getting a sound system now that was in my budget or wait until I could get a Sonos. I couldn’t be happier with my new Vizio system. I’m so glad I made the decision to get it. It has made a great television into an even greater television viewing experience.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my set! Definitely A+. Must stop at a Beat Buy!
I would recommend this to a friend
Rated 3 out of 5 stars
EXERCISE CAUTION IN BUYING FROM BESTBUY
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this sound bar with 5.1 surround from bestbuy.
First of all, the piece was defective , didn’t deliver good quality sound and soon the subwoofer started rattling, had to contact manufacture and thankfully they replaced the defective piece.
Otherwise sometimes the subwoofer disconnects from the main sound bar for which the whole system has to be reset
The chrome cast system is not that great in this specific sound bar as lacks mic and has to be used with another google enabled device
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great Sound, ok functionality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got these to go with my Samsung 58" 4K and they sound great and give me that center channel I need for dialogue, but it can be temperamental at times changing on it's own without notice.
I would recommend this to a friend
Rated 4 out of 5 stars
Good surround sound system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This system did solve my volume issue, it is still muffeled at times, so does require small adjustments here & there. But tends to serve the purpose. Am happy with it.
I would recommend this to a friend
Rated 3 out of 5 stars
I'll live.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Condition was pretty good but when it came to the setup it took awhile to get recognized, with the wires that is. Bluetooth worked perfectly. My main problem here is that if I have any audio playing I can hear static from the right speaker that's plugged into the sub. which I find very irritating and is more announced when playing audio that is very low. Hopefully sometime down the line a new wire is the fix but for now I will just suffer or unplug. Returning is not an option for me since I am very lazy 10/10 would prob try again for ~{OPEN BOX EXCELLENT}~
No, I would not recommend this to a friend
Brand response from VIZIOEntertainmentExpert
Posted .
Thank you for your feedback RyuKillz. If you need any assistance feel free to reach out to our customer support team at 877-878-4946.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Husband loves it sound is awesome highly recommended
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the quality is perfect. The speakers hang nice.
I would recommend this to a friend
Rated 2 out of 5 stars
Syncing issues and Vizio's poor customer service
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buyer beware.
I have had sound/video syncing issues with this soundbar since I purchased it.
The soundbar has some manufacturing glitch where it does not sync correctly with my TCL 4K television (and it has the same issue with my tablet, so it's not just the TV). The sound fluctuates between a split second off to sometimes a full second off from whatever we're watching -- people's lips are moving and then a split second later we hear them. We've called Vizio and followed their directions for resetting it, adjusting the settings, changing the cables. It doesn't matter if I am using the HDMI or the Optical Cable or Bluetooth. It's never right.
I have spent hours on the customer service line, which was excruciatingly bad. They were not able to resolve it, at multiple levels of their service line ---- and because we were a few months past the warranty, they said they can do nothing but offer a 20% off coupon to buy a new Vizio product.
Also: there is a slight static buzz in my rear speakers. I thought it was because my kids may have knocked them over, but when I read through reviews, I saw other people had this same issue.
If all this stuff was resolved, the bar itself sound good. (Thus, 2 out of 5 stars.)
But, honestly, I was so disheartened by the Vizio customer service experience and the issues with this product, I would absolutely recommend against buying this. The company clearly has both manufacturing AND customer service issues.
I will not buy a Vizio product again.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for a small area like a bedroom or small living area. Not sure how it would sound in a larger space, im sure it would be fine but you may want to consider their larger one for that.
I would recommend this to a friend
Rated 4 out of 5 stars
Great buy for the price!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would have given this product 5 stars if the remote was illuminated. It’s silly to be in this day and age and have to use your phone light to shine on the remote to adjust settings
I would recommend this to a friend
Rated 5 out of 5 stars
Great Soundbar at a reasonable price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the 2.1 version and was so pleased I purchased this one for my new Sony TV. The price point is unbeatable (especially at the price match- so shop around). Is this an $1,100.00 Bose- no. It does however sound as good as bars at twice the price. Include that it is BT, Wifi and HDMI with ARC, you cannot beat it.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great system. Best sound bar for period.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product and very easy set up!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent product and a very reasonable price. The sub-woofer is substantial and the satellite speakers are small, unobtrusive and offer clear, clean sound. Dialogue is especially clear with this system. Highly recommended. Again, Best Buy came through with a great price and excellent service.
I would recommend this to a friend
Rated 4 out of 5 stars
Great sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this sound bar, the remote works from my phone. The only thing that I don’t like is the remote that came with the system will not work
I would recommend this to a friend
Rated 4 out of 5 stars
good fit for my needs.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My tv is located in a large high ceiling room that absorbs the sound. This sound bar is a perfect fit to provide clear sound without cranking the volumn up.
I would recommend this to a friend
Rated 4 out of 5 stars
Exceptional for price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound system. I bought particularly because it has built in Google cast which enables me to add to my existing cast speakers. The sub woofer sputters out of the bass is to deep.
I would recommend this to a friend
Rated 5 out of 5 stars
Great TRUE 5.1 surround bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The rear speakers really set it above other soundbars using 3D position tech. Bar has a center channel and you can set the levels of every speaker separately. Decodes Dolby Digital 5.1 and DTS. Subwoofer may look small but when properly placed in the sweet spot in the rear it sounds great.