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Customer Ratings & Reviews

Your price for this item is $237.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2472 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,472 reviews
  • Rated 5 out of 5 stars

    Great for a small apartment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small studio apartment and this sound system is perfect. I was in search of a low cost, but quality sound system that would fill a studio apartment space and this is more than enough sound. Very pleased with this. Will be holding on until I upgrade my residence and then will throw down for a dope speaker set.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Good set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good set up. Have it hooked up through my x box going to tv so when I go from hdmi to regular tv the sound bar doesn’t play on regular tv.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello BTater, thank you for the feedback. If you have any issues with your sound bar please contact our customer support at 877-878-4946. VIZIO

  • Rated 3 out of 5 stars

    EXERCISE CAUTION IN BUYING FROM BESTBUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this sound bar with 5.1 surround from bestbuy. First of all, the piece was defective , didn’t deliver good quality sound and soon the subwoofer started rattling, had to contact manufacture and thankfully they replaced the defective piece. Otherwise sometimes the subwoofer disconnects from the main sound bar for which the whole system has to be reset The chrome cast system is not that great in this specific sound bar as lacks mic and has to be used with another google enabled device

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’m so glad I bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 65 inch Sony 930e, which I love, but I debated getting a sound system now that was in my budget or wait until I could get a Sonos. I couldn’t be happier with my new Vizio system. I’m so glad I made the decision to get it. It has made a great television into an even greater television viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set! Definitely A+. Must stop at a Beat Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good surround sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system did solve my volume issue, it is still muffeled at times, so does require small adjustments here & there. But tends to serve the purpose. Am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound, ok functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to go with my Samsung 58" 4K and they sound great and give me that center channel I need for dialogue, but it can be temperamental at times changing on it's own without notice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Syncing issues and Vizio's poor customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. I have had sound/video syncing issues with this soundbar since I purchased it. The soundbar has some manufacturing glitch where it does not sync correctly with my TCL 4K television (and it has the same issue with my tablet, so it's not just the TV). The sound fluctuates between a split second off to sometimes a full second off from whatever we're watching -- people's lips are moving and then a split second later we hear them. We've called Vizio and followed their directions for resetting it, adjusting the settings, changing the cables. It doesn't matter if I am using the HDMI or the Optical Cable or Bluetooth. It's never right. I have spent hours on the customer service line, which was excruciatingly bad. They were not able to resolve it, at multiple levels of their service line ---- and because we were a few months past the warranty, they said they can do nothing but offer a 20% off coupon to buy a new Vizio product. Also: there is a slight static buzz in my rear speakers. I thought it was because my kids may have knocked them over, but when I read through reviews, I saw other people had this same issue. If all this stuff was resolved, the bar itself sound good. (Thus, 2 out of 5 stars.) But, honestly, I was so disheartened by the Vizio customer service experience and the issues with this product, I would absolutely recommend against buying this. The company clearly has both manufacturing AND customer service issues. I will not buy a Vizio product again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I'll live.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was pretty good but when it came to the setup it took awhile to get recognized, with the wires that is. Bluetooth worked perfectly. My main problem here is that if I have any audio playing I can hear static from the right speaker that's plugged into the sub. which I find very irritating and is more announced when playing audio that is very low. Hopefully sometime down the line a new wire is the fix but for now I will just suffer or unplug. Returning is not an option for me since I am very lazy 10/10 would prob try again for ~{OPEN BOX EXCELLENT}~

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thank you for your feedback RyuKillz. If you need any assistance feel free to reach out to our customer support team at 877-878-4946. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it sound is awesome highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality is perfect. The speakers hang nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this product 5 stars if the remote was illuminated. It’s silly to be in this day and age and have to use your phone light to shine on the remote to adjust settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small area like a bedroom or small living area. Not sure how it would sound in a larger space, im sure it would be fine but you may want to consider their larger one for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2.1 version and was so pleased I purchased this one for my new Sony TV. The price point is unbeatable (especially at the price match- so shop around). Is this an $1,100.00 Bose- no. It does however sound as good as bars at twice the price. Include that it is BT, Wifi and HDMI with ARC, you cannot beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. Best sound bar for period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and very easy set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and a very reasonable price. The sub-woofer is substantial and the satellite speakers are small, unobtrusive and offer clear, clean sound. Dialogue is especially clear with this system. Highly recommended. Again, Best Buy came through with a great price and excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fit for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is located in a large high ceiling room that absorbs the sound. This sound bar is a perfect fit to provide clear sound without cranking the volumn up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar, the remote works from my phone. The only thing that I don’t like is the remote that came with the system will not work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. I bought particularly because it has built in Google cast which enables me to add to my existing cast speakers. The sub woofer sputters out of the bass is to deep.

    I would recommend this to a friend
  • Cons mentioned:
    Auto power off

    Rated 2 out of 5 stars

    OK for a cheap sound upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works sometimes but other times it turns off while you're using it. I have it in a bedroom and I'm not a fan of the lights that stay on after you turned off your tv. They'll go away after 15 - 20 minutes but when you turn off your tv you want darkness so you can sleep. Enter the black electrical tape to cover it up :(

    No, I would not recommend this to a friend