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Customer Ratings & Reviews

Your price for this item is $237.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2472 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,472 reviews
  • Rated 4 out of 5 stars

    Its an awesome product from Vizio I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever sound bar system and I like it, enjoy it thoroughly. Those two small speakers add a lot to the bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Soundbar works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works even with a 32 inch TV! It is loud enough to shake the floor in my bedroom, it sounds crystal clear, and it is perfect for movies and music. I would recommend this soundbar if you have the same brand of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound effect and decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All what you expect from a sound bar at this price range. The audio is clear and voice is also clear. THe beats do get loucd if you want such a effect. The wires for the smaller speakers is something to keep in mind before buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Description of item do not match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have been happy and satisfied with BestBuy Services , writing this review on product condition ,received through post. I ordered open box soundbar ,Item condition was even worst then open box , it was roughly used , lots of cosmetic scratches and color fading. Soundbar do not have power at all. I only wanted to say Best Buy , sale item only if it is reusable condition and also it should have marked as used rather than Openbox. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Doesn't connect, often produces crackling noise

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar system isn't great. It's good when everything is working, but that isn't often. If you ever want to listen to the sound bar through google home or bluetooth indenpendent of your TV, you'll have to spend 15 minutes getting it reset up through the "smart"cast app. It also often produces crackling noises, especially when the volume is high, but even on low volume. Wish I had bought something different. And since I didn't actually use it until a month after I bought it, I can't return, so I have to live with getting annoyed every other time I use this thing. Oh well.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      dylmo, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue. VIZIO

  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month ago I paid $249 for this soundbar and now you can get it everywhere for $149 or less. Not a happy camper. I am new to the sound bar world and this review will reflect that. I used to have my tv playing through my stereo but got tired of the wires around the living room. Went with this one because of the bookshelf speakers. Turns out all they play is background noise no dialogue. Between the base and the rear speakers I can't hear the dialogue. Which is the whole reason I went with this. Well that and to lose the wires. Which by the way are still there connecting the base to the rear speakers. To hear what people are saying I have to turn off the base and rear speakers. Which makes it no better than listening to TV with the internal speakers. I am back to turning volume way up to hear and then getting blown out of the room when a commercial comes on. All I wanted was wireless speakers to sit on the end tables beside the couch so I can hear dialogue without having to turn up the TV very loud. I don't watch movies/TV to hear sound effects. Now I am stuck with it because I am past the 15 day return period.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello frustrated, there are many setting in the sound bar to adjust the surround levels, treble and bass. If you would like assistance with reviewing your devices and the settings that will work best for your listening experince please reach out to our customer support at 877-878-4946. VIZIO

  • Rated 2 out of 5 stars

    Soundbar turns off every couple hours

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this setup for over 2 years and it’s just ok. Every couple hours the soundbar loses connection to the tv which makes the tv go black for a couple seconds then kick in tv speakers. You have to raise the volume to have the soundbar re sync and it goes black again. This is exceedingly annoying if you play videogames. The sound is decent, better than just tv speakers. I don’t use the rear speakers anymore, they are more hassle than they are worth. The sub is ok, gives a bit more bass occasionally but hardly noticeable. This set was fine with how cheap it was but the unsyncing is so annoying I literally can’t stand it anymore. This happens a lot with apps and when it unsyncs you have to back out of the shower you were watching and select it again, it’s so annoying! I’ve dealt with this garbage for long enough and will invest in a higher quality speaker moving forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound At A Good Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is phenomenal. We’ve had the system for two years and it still puts out great bass and clear sound from all speakers. The installation was simple. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a very affordable price. Would’ve liked to have wireless rear speakers, but for under $180 it can’t be beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great only thing I can complain on so far is the left and right small speakers disconnect and you will have to pair agin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching action movies is an absolute pleasure with this system. Clear crisp sound with deep Rich Bass!!! Glad I purchased it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Rough Set-Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy enough to install but getting it balance was a tricky thing to do. Took a bit but it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Surprise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the sound that came out of this. I actually got it for the bedroom and was woken up hours later when there was an action movie on and the gun fight was extremely loud. So far we have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried how this sound bar was going to sound in my family room with such a small subwoofer. Boy was that fear taken away instantly! This thing fills my room up with amazing sound! Vizio has came a long way in recent years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should. Any more would be overkill. Sub Woofer really "Woofs" Great for what we needed. Wouldn't waste money for anything else. Also great customer service. Helped me through set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. But sometimes when it’s in stand by makes a weird sound. And suddenly turns off.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Randont, please contact our customer support at 877-878-4946 for assistance with your sound bar, VIZIO

  • Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great sound bar for movies and music just have to adjust the eq to your liking. Just wish the speakers were wireless too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, not as loud as the jbl 3.1, works great, all connections are good. No setup required.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. A little hard to use if havibg problems with bluetooth or optical connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For A Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bluetooth vizio speakers! It's only suitable for a bedroom or maybe a small living room. If you have a big room or big living room I would get something with more speakers and more bass cause its only for a decent size room.

    I would recommend this to a friend