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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,472 reviews
  • Rated 5 out of 5 stars

    Small not powerful enough.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the look. However it stated that it's wireless but really is not. Not true, not good not like it returns it the next day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple set up and great volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fairly simple to install. Sounds great and gets loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gear, excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker system! Replaced a big old stereo unit and still have quality multi-speaker performance. Straightforward setup and seamless control.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very problematic

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my first Vizio sound bar died after about a year. I was excited to have full 5.1, but problems came up as soon as I installed it. I had audio/video sync issues right away, tried everything I could trying to fix it but couldn't. Sound bar would turn on by itself on a regular basis. Returned it to best buy for a new one. Worked fin at first but a month or so later, ran into the same problems. Called Vizio and while their customer service is excellent, it was suggested to us optical instead of HDMI ARC. After several calls, they sent me a new one from the factory. A year later and the bar would turn off for a few seconds. Just recently +replaced it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hooking this up to my tv what a difference it made for me. I hope my neighbors don’t get mad with the sub sitting right next to the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound, perfect for my smaller room, not overly loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to adjust Audio delay. Cant seem to get it just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using more than a 2 years now. connect easily with all devices but lose connectivity with old tvs. Great for hoem theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, very simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a surround sound system for years, but it was time to upgrade and wow did I. The ease of use and the Bluetooth capabilities are top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound for the price, Spotify app works great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to save some room in the house. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not always works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great when it works, not always turns on and we have to be fighting with the volume option all the time. It gets to be really loud or super quiet.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello AnaS, your sound bar should turn on without an issue whenever you would like to use it. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the sound bar up and running for you and get your audio under control. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has great sound. Not very bulky. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system for the money. Nice bass and background speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIZIO sound bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother's birthday. He was looking at one similar at another big box store. He is over the top with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget soundbar for my bedroom/small family room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does ok, sounds ok, for price its ok. Fits vizio tv well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need better instructions for installation but other than that perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with my 70 inch Tv and sounds great fills the room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as described in description. works well with new TV

    I would recommend this to a friend
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