Customer Ratings & Reviews
- Model:
- SB3651-E6
- SKU:
- 5768100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, and bass of the SmartCast 5.1 Channel Sound Bar System with 5-1/4" Wireless Subwoofer. They appreciate the clear sound, simple installation, affordability, and strong bass. However, customers are negative about the connectivity, remote control, durability, and auto power-off feature. They have experienced issues with the sound bar disconnecting from the TV, the remote control not working properly, the sound bar not lasting long, and the sound bar randomly turning off.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Disappointing, unreliable, sounds ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects from my Vizio TV, aux works sometimes, but usually doesn't, and after trying to use the aux, the HDMI input often doesn't work, or sound comes out with some very harsh distortion until I unplug the AC cable to hard reset the thing. There's a display on the remote for some reason, but not on the unit, so good luck knowing if your commands are making it through, and there's no chance you can read it in the dark. It basically works most of the time with just the HDMI input. Nothing else. Avoid, avoid, avoid. Would have rated 2 stars, but Best buy calls that 'fair'. Downgraded to 1: 'poor'
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello, please contact our customer support at 877-878-4946 for assistance with your sound bar.
Great Sound for cost
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with system. Came with everything need. If you want brand name connections then you will have to buy yourself.
I would recommend this to a friendWorks fine for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have got one with bigger sub way under powered
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted to get the sound bar for SuperBowl Sunday. He yelled at the TV when the plays happened, so it must be a great sound bar.
I would recommend this to a friendExcellent Sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for a soundbar system. The price is definitely a PLUS as well. Very happy with the purchase, so I purchased another one for another TV.
I would recommend this to a friendSounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good sounds good easy hook up and easy to program
I would recommend this to a friendBought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this during black friday and was a little worried because of how great the price was but so far no complaints and a very happy brother.
I would recommend this to a friendAwesome sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift for one of my parents, loved it
I would recommend this to a friendBest Quality for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing, stop reading reviews already and buy it. You won't be disappointed. You are not going to find something better for the price.
I would recommend this to a friendNice sound bar for my first one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for my apartment and the price was good.
I would recommend this to a friend- Cons mentioned:Auto power off
Not happy with it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't for the life of me figure out why it turns off by itself with eco turned off! Tried everything...updated it, reset it, nothing. Right speaker works every so often. Would not buy it again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi StuckinQueens. The two power modes are 'Eco Mode' and 'Quick Start Mode'. Quick start mode is designed so that other devices on your network can 'Cast' content to the sound bar so you can listen to music or other content. If 'Quick Start' mode is enabled- then someone in your home may be mistakenly casting audio to the sound bar. If you have a moment to reach out to our support team- we'd be happy to explain these features, and help find the culprit that's causing the sound bar to power on. Just go to support.VIZIO.com and click on 'Contact Us".
Affordable and Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy to set up for me, and I have no experience in that. It also makes a great difference and sounds great when I'm gaming!
I would recommend this to a friendGreat sound and ease of set up for a cheap price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great directly connected to TV and utilizing bluetooth connection. For the price, it is the best surround sound system you can get.
I would recommend this to a friendGreat surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surround sound system is the best for the price.
I would recommend this to a friendGood sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for a small room, using them in my master bedroom when I want to stay in bed watching movies
I would recommend this to a friendNice sound at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Vizio surround sound about 3 months ago and I love it. The sound is amazing and I’ve never had any problems with it.
I would recommend this to a friendSurrendered sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to feel the sound so the sound system gives me the experience like in the theater if you pave them in just the right spots
I would recommend this to a friendHas it’s flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it’s great. The biggest issue I have with it is that it will just randomly shut off. If you cast something to it, and turn your tv on (connected through HDMI-ARC) it doesn’t switch to that input automatically. The sound quality is great for the price.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello kandy90, please contact our customer support at 877-878-4946 about your sound bar turning off randomly.
vizio out did themselves.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so perfect for a small room. It was better than i thought and a great replacement for an old Samsung soundbar that was overpriced.
I would recommend this to a friendAffordable and Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know a lot about audio systems but after some research this system came highly recommended and has not disappointed one bit!
I would recommend this to a friend