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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal WD Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and use across multiple OS's, I.e. Android, iPad, iPhone, Windows 10 systems. Easy to transfer files from any of these OS's.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    A lot of storage for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and reliable. Reasonably priced and stores a lot of data

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the price discount. Best buy always deliver great product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Bought for music storage. Pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent choice for an external storage solution. I had some trouble with the initial set up but once I got past it everything worked well. I'm not entirely sure I understand the need for the actual device as it is cloud based and you could probably buy a cloud service with hosted storage for similar cost though without taking up counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Only took a few seconds for my network to recognize the hard drive. Very easy to sync my phone to the hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent Network Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this WD 4TB MyCloud drive. We needed a lot more storage than what we currently had. We have both impressed with the ease of setup to the drive just works. We especially like the MyCloud access when not at home on our local network . We would highly recommend this drive to anyone looking for more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    so far so good worked right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to use. Would recommend. Good price too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and very easy to operate. Have not tried any auto backup use yet but manual transfers from Desktop AND iPhone are a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Recommend purchasing for cloud data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was extremely easy to setup and I have experience no issues with accessing data when I'm on the road. Connects quickly based on Internet speed where I am located. I would highly recommend this product for those who have needs to store high volumes of data and need to access it via the cloud. Share files via Dropbox and that has been the best feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is perfect. It shows on my network,on my phone and on my ipad. I backed up all of my computers and still have so much space!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a lot with storage of picture from my cell ph.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Network Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easy setup and does everything the box says. We have two so that my windows machine and her apple backup automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Saving Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to transfer files from laptop to hard drive. Dashboard easy to read, and understand. Settings reasonably easy to set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread! You can access your fikes from anywhere and also on your phone or tablet. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as promised. Had to call for set up help.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has lived up to expectations, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good entry level device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good entry level device. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud device is very easy to set up and use to save your pictures, music, or any other documents at the click of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storage for our whole family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic at saving all of our photos and movies! I feel safer knowing my pictures automatically download to my cloud.

    I would recommend this to a friend