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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,113 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great MyCloud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store all my pics, recipes, decor ideas, & other fun projects! Am enjoying it cause can view pics on pc & on my cell!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    needs extra place ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with its 2TB capacity and able to access it from anywhere, makes it great, I store all my stuff on this, and when I go on VACA and fill all my memory cards , I can log into this up load my stuff free up my memory cards and go back to capturing life memories, very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great, setup was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in our household, with a WIn7 and Win 8 machines, using it for backups and as storage for our media center

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plugged it in and it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached to my router and was then available to all my computers. Great for backing up personal data and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for streaming my music and videos around my house. Plenty of space for everything too. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent network drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a tower server with this little guy. Works excellent, easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to upload photos from iPhone and iPad. Great alternative from Apple cloud storage. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this product I will get my monies worth. I store my course and can access them anywhere. I love their app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works as advertised. WD has always been reliable for me in over 25 years of working with computers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great NAS Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, working perfect. great backup to my office files & easy to access my files from Iphone,

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Used for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on this product and though it was exactly what I needed. I am terrified of loosing pictures. And I have ALOT of pictures. The good thing is how much storage this has to offer, the bad part is how slow it takes to upload anything to it. Also, the only reason why I kept it was because it has the option to make automatic backups of all of your backups. Meaning I can hook another external drive to this to either give it more storage or I can make safe points of all my stored pictures or documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great apps to go with this storage device for Apple and android devices. No complaints here.

    I would recommend this to a friend
  • Cons mentioned:
    Network connectivity

    Rated 3 out of 5 stars

    So so product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm running Windows 10, sometimes when I try to connect to the device I receive a message that it cannot be located. I would recommend the product with reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is simple to set up and spund. I have 0 issues with it and was up and running in about 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, meets all of my needs. Was able to move all of my family's music and photos with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great NAS device for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that I am using Ubuntu Linux on my laptop, so these remarks may or may not apply to users on Windows or Mac. So this thing is basically a stripped down Linux server with a single, large hard drive and a built-in web server. You can access the system on your local network with desktop or mobile apps, or directly via the built-in web server . Your data can also be made available over the web from anywhere with a little additional set up. I have played with the cloud access and it seems to work fine, though it's a little slow. I haven't used it for anything serious, so I can't make any further comments. I've been using the device as a media server as well as a network attached backup device. It serves fairly well in both cases. It's fast enough to serve as a media streaming device, and I've never had any issues streaming full-HD video over my N-class wireless. But it's a bit slow when doing my weekly backups, transfer drops as low as 3MB/sec when moving files over the wireless network. The shares on the device are exposed as Windows Shares, and I am accessing them with a Linux laptop. This could be the cause of the less-then-stellar performance, and a bit of tweaking may help. My backups run unattended at night so it hasn't been an issue for me. I'm very happy with this NAS device. You can't beat it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect external hard drive for what we needed! Affordable solution to our storage needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backing up all of your data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD external storage cloud is easy to use. Glad I purchased it to back up all of my pictures and files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Set up and Use but dependes on WD network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud was easy to get up and running. Including opening up my network panel, it took about 5 minutes to have it up and running. There is web-based software as well as software for Apple and Android devices. Fairly easy to access the My Cloud from any internet point. The one bad about it, which I never have seen documented is that you are tied to the WD network. When the WD network had problems during March of 2014, you cannot access your drive. In addition, it may need to be reset or re-booted after WD gets the network problems corrected. Since I was 2000 miles away and could not reset, I did not have access for 3 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many hard drives for backup and I have to say this one is the easiest to setup and use.

    I would recommend this to a friend
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