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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,113 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your own cloud. You can access your data from everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up...I was impressed at the quality of the hardware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Cloud 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product, although I would like my files when saved from my computer to also be saved on the WD My Cloud instead of having to update the file by transferring the now updated file to the WD device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good with my Mac and has tons of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and manage. Overall great performance. No redundancy since it's only one drive but still solid for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Network Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Network Drive for the price. Easy setup out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Network Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super fast. Easy to set up. And it works over wifi

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Plenty of space for storage and is to remote in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Device works well with my system and it was easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We backup a MacBook Pro using Apple Timeline to this MyCloud Network Drive. Works well. However a couple of times it has lost connection with my WIFI network. Supporting software works satisfactorily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and use even from your I phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play easy set up, this product was just as described.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for my pictures, and other important information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome - does what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It's what i needed to share all my data across my devices. Now I don't have to bring my laptop home all the time whenever I want to look at old pictures from my hard drive or clean-out the card on my camera. Now all I do is go on the app and all my date are easily accessible from any where anytime. Makes sharing easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. now i can access all my files from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Took about 10 mins to set up after reading instructions. Easily transfered pictures and music from my laptop and my gf's. Does take quite some time if you have has many pictures as we do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and backup your files. Just plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to plug it in and the setup was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great NAS for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a little daunting to read the instructions and get this thing up and running, it has performed flawlessly ever since. I am moderately computer savvy but there were a few instructions that left me scratching my head. That being said, once you get it on your network and running, it's incredibly reliable and (so far) blazing fast. I have yet to experience any lag or delays when transferring files, streaming music or movies, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to setup and configure. Great buy.

    I would recommend this to a friend