Customer Ratings & Reviews
- Model:
- WDBCTL0020HWT-NESN
- |
- SKU:
- 1766059
Customer reviews
Rating 4.3 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Storage
Rated 4 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and plenty of storge the Mobil app works just like it's supposed to.
I would recommend this to a friend Rated 3 out of 5 stars
Inexpensive Network Storage - Bad Interface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months of using the WD hard drive, I've been pretty impressed with how well the hard drive works on my home network. Getting it set up or modifying the configuration is a pain. When I try and add a share or new user from the configuration web page, I usually have to reboot to make the changes. I've also had to update the firmware a couple of times which is a time-consuming process. Overall, it is a fast network hard drive, so I do recommend it to others.
I would recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i chose a cloud vice wdtv since i can play files directly over enabled devices so my sony tv and ps3 can access the cloud and play movies, music, and photos easily. plus when im out and about i can access the cloud over data or wifi as long as its powered while im away. works great and keeps my phone clear of excess pics and vids. when i take a lot i upload on the go then remove from my phone.
I would recommend this to a friend - Pros mentioned:Reliability, Storage
Rated 4 out of 5 stars
Great hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Have used it since I bought it and have no complaints!
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Great network storage for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The NAS is ideal for the beginner. Follow the instructions and within minutes you have terabytes of storage for use in your home network. My only gripe is that the speed of transfer is relatively slow. I have a gigabit network and copying a large file to the NAS is about half as fast as copying to another computer on the network. If you're patient, this product is totally worth getting.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Ok but somewhat slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point but for a little more the convenience of a drop box service makes more sense to me.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I almost lost all of my stuff. This is so easy to use. I love that it is wireless and you can just shoot stuff over to it. They also have an app that you are able to download to your phone and you can store things from there as well.
I would recommend this to a friendRated 5 out of 5 stars
Great if you travel a good amount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I can have access to all of my files without having to be at home and plugged into the external hard drive. All of my devices automatically backup to this device without any problem.
I would recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
Takes a while to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to free up space on my computer so that's why I bought this. It look a while to figure out how to save my iPhoto's and make sure I didn't delete them forever. I used time machine to back up my computer first as a precaution. That took about 12 hours. You have to open the files from the mycloud website and not open from the software.
I would recommend this to a friend Rated 4 out of 5 stars
Great for saving data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to keep a backup of all computer data and even iphones. I found it a little difficult to use but glad to have the security
I would recommend this to a friendRated 3 out of 5 stars
Would of been 5 stars.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would of rated 4 or 5 stars if I could set it up with my smart phone like they said. But it didn't work that easy, I had to call tech support which wasn't bad but a pain because I work days and by the time I get home they are closed. So I recommend having a computer first to set it up with, then you might not need to call tech support.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use, access anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product what easy to use, set up, and install. I had it out of the box and backing up all my files in less than an hour. It's cool that you can access it from anywhere via the web. Down side is that it is expensive, so if you just want a drive to back things up you probably don't need this. I also thought it was lame that it can be used with a USB 3.0 but doesn't come with the cord.
I would recommend this to a friend Rated 3 out of 5 stars
tons of storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that there is a lot of storage available with the cloud system and it was easy to set up. The apps were easy to access and made hooking up multiple devices a snap. There are two big drawbacks so far... it is slow in transferring data back to the computer and it is sometimes difficult to "link" with the lap top. It is hard to rate at this point because I don't know if I am the problem or it is at this point.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great network drive but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it's meant to do, but I wish the transfer speeds were a little faster. Up/Down speeds average around 50-80kbps
I would recommend this to a friend- Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Easy and great to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and even better than any of my other storage devices. Simple to send a link to individual files to friends or coworkers.
I would recommend this to a friend Rated 4 out of 5 stars
It seems to be working perfectly...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After taking a long time for the initial back-up, the machine seems to be working perfectly now and backing up my files regularly.
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been up and running for just over a month now. Install was easy and took less than 10min. Backed up the PC and 3 phones with ease. Down load the app and you can view any saved file.
I would recommend this to a friendRated 4 out of 5 stars
Connects the entire family network!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend it for anyone wanting to connect all computers and/or devices wirelessly for sharing purposes and for saving data.
I would recommend this to a friendRated 5 out of 5 stars
Great External Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WD Cloud HD was exatcly what I needed and was looking for. WD also has a great support department that was very helpful with questions I had about the product and in helping me set it up.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good purchase for non-techie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as it was easy to back up my photos right after downloading them. It was very easy to set up, but after setting it up, it didn't reconnect automatically, and it took me awhile to figure out that you just have to open the windows command box "run" and type in the path and it would connect again. It now is connecting automatically.
I would recommend this to a friend

