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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the WDMyCloud very easy to set up and use. Once I installed the app on my laptop I had no problem access the MyCloud over the internet. The only problem I had accessing the device over my local network was that our network would not map to the device using the device name. However, using the IP address works fine. I found the MyCloud to be faster than expected. It will serve my family very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    External hard dive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is daily nice, ease of use, installation low

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and begin to use. I store a lot of music files and this takes care of my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good artifact in order to avoid saving information on you computer. better saving

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    it is awesome to store everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up and I was able to back up everything from my desktop, laptop and if I wanted to I could also back up anything from my tablets as well. It was also easyt o acces all the data. My favorite is being able to access the files from anywhere I am at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable way to have cloud service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The uploading is a bit slow but overall it's good way to have your own personal cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Like A Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use to save all my movies to external drive and hook up to tvs but this just saves so much time and lets me stream photos, videos to all devices in my house. Also good for storing files I can acess from anywhere. Hook up was easy and their is customization of security and accounts just read the instructions and its no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great really convenient with being able to transfer photos through wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, fast network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital continues to put out quality with innovation. This NAS is simple to install, easy to get to whether on desktop, laptop, or remotely and provides good security. Literally up and copying files less than 10 minutes out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy wireless way to store and retrieve files to keep from loading up your laptop, phone ect. and free up your memory on devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it for my own personal security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the hacking going on, I like the idea of saving things to my own cloud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drops connection & causes IP conflicts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is just ok. It does go to sleep and causes my router (top of the line dlink AC) to throw IP conflicts. Have not figured out why it is causing this. The processor in the unit you would think would be faster, but it is not. Even when running on a gigabit router this is no where near as fast as it should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    My personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud is perfect for storing documents, photos, videos for easy access anywhere on the go. I don't like having a ton of videos, and photos on my mobile devices this saves space but gives me access especially with important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great to have your own CLOUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy setup, easy to transfer files, and can access from anywhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of setup and web based apps made this cloud drive a pleasure to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Went back for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these drives initially, and set it up in my home. Set up was a breeze. Noticed it supported Time Machine Backups, so my son went back the same day and bought another one for himself. He couldn't be happier, either. Definitely recommended for someone with multiple computers (especially laptops) that need to be backed up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup and easy retrieval of files when away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for file retrieval when you are not at your computer. Easy to get files and pictures when on i-phone or android.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Storage

    Rated 5 out of 5 stars

    my cloud 2tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using for photo, music and other local storage. setup was not complicated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not too user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it might be a great product once I understand how to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My cloud is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try it still trying work it to if will do what I brought it

    I would recommend this to a friend