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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,113 reviews
  • Pros mentioned:
    Setup
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Works but takes a long time to load large files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works right out of the box with the typical setup pattern. It takes a long long time to load files. The syc programs are NOT easy to deal with I am 50 - 50 on this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Excellent device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Meet all my requirements. Compatible with all devices within my Network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get setup, but fairly easy to Use once up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this sync all the foto & videos captured in mobile & ipad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External Cloud Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love my cloud drive... Use it with WD Tv Live Box and you can stream to your TV... Whisper Quiet Drive... Also you can access it from your Smartphone...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as allways it's good to have extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda slow but it does the job and if you get it on sale it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to access from any location. I use this to write code for school (I am a teacher) and access that code from my machine at school. Very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for storing photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a copy of options and how to make folders for pictures, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than a File Server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a failing file server and was looking at $1k plus replacement cost. I am a sole proprietor and simply no longer needed the horsepower of a server.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife wanted a way to store her pictures in a cloud without taking up space on her phone. we currently use this as a picture hub that we can access from any of our phones or computers. I'm also starting to use it for music and movies. Movies take a while to buffer but it works perfectly. love this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for the wife for Christmas and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was very easy to setup and runs great with Windows 8.1. I am now backing up everything with this device. I can access all my files from my iPhone or iPad very easily. The only issue is that you can't view password protected Microsoft Office Documents. Hopefully that will be fixed in a future release.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance, tedious installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I'd like to say that I'm happy with my purchase and I've got it working good. The only complaints were having to figure out some stuff by trial and error with the software needed to run it effectively from three different computers. I would have preferred a better user manual that explains everything you'll need to run it. I found out that I had to download extra software from the WD site. I've also had problems with it not taking my password the first few times while trying to log into my profile which is annoying. All that being said I'm happy to have something that is fast and accessible wherever I go via computer or mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recommended. Best buy for your money no need to get the fanciest when less expensive gets you what you need and more. This product went to the Bahamas. No Best Buy out there. Cheers. Happy Shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a breeze to install and has allowed me to better network the systems in my office to each other. I'm FAR from being a tech pro and I was able to get this up and running in no time and I haven't experienced any issues in keeping my systems connected to it. Data transfer times are very fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent network drive, used a cat 5 cable to connect to my wireless router/modem and was also able to piggyback a USB drive to it for extra storage.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    I love the idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are not very good...difficulty with hooking up to other hardware...unable to automatically backup from main PC...showing no link

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some back and forth getting it set up I had peace of mind from this and the cloud storage. Vital for securing all my business needed storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Hard drive storage easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something easy to use and setup, this was a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital MyCloud is a great device for storage on the go. It is easy to setup and use with all of my devices whether its iOS or Android, phone, tablet, or laptop.

    I would recommend this to a friend