Customer Ratings & Reviews
- Model:
- WDBCTL0020HWT-NESN
- |
- SKU:
- 1766059
Customer reviews
Rating 4.3 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
Rated 5 out of 5 stars
Easy to install, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a storage device mainly for storing pictures from my iPad and this is a great solution. I also store frequently used documents, expense reports, time sheets, parts lists, etc. that I need for work. Now, instead of going upstairs, waiting for the iMac to power up, I can print the documents immediately using my iPad. It is a great convenience device.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
great back up solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had lost all my files due to an broken hard drive and needed a back up solution that is easy and I don't have to manually back up my files daily. It was easy to install. I couldn't figure out how to access my files and make sure they are indeed on my cloud. I called the product hot line and they were very helpful, answered all my questions and walked me through the remote access.
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected. I can access to WD cloud from anywhere.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty easy to setup and start syncing. Recognizes my PC's and Macs on my home network. I use it for backups and storing my media. I can record EyeTv live TV directly to it and save space on my older Mac Mini.
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For while that is what I need now. The setup is easy !
I would recommend this to a friendRated 5 out of 5 stars
great hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so amazing that you can access this hard drive anywhere in the world. Can share pictures with people anywhere I have an internet connection.
I would recommend this to a friend- Cons mentioned:Network connectivity
Rated 4 out of 5 stars
It's ok, but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but seems to have some bugs - a few times I have had to unplug it and re-plug it in as it disappears from the network. It seems to have stabilized recently.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great storage for all computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed storage for photographs from my cameras to be accessed from several computers. This fit the bill. I can also access files from the internet as needed. Item was on sale. Customer service rep spent a lot of time with another customer before being able to get this for me but voluntarily gave me a further discount for my inconvenience.
I would recommend this to a friend Rated 4 out of 5 stars
Good back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good back up - a little cumbersome too set up
I would recommend this to a friendRated 4 out of 5 stars
Ok but WD front end a little clunky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the WD My Cloud front end to be a little clunky.
I would recommend this to a friendRated 5 out of 5 stars
Plenty of storage. Easy to set up and use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Cloud by Western Digital was easy to set up to the multiple devices on our home network. That included hard wired and wireless items.
I would recommend this to a friendRated 5 out of 5 stars
Great cloud file server for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best recomendaction from a best buy employee! As a university professor I have all my files ready to share with my students from my office!
I would recommend this to a friendRated 4 out of 5 stars
great addition to my network system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product. would buy another if i could.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
New but loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought MyCloud so I can not speak to the longevity of the device yet, but so far I love it. I love having the ability to back anything up from anywhere. and set up was incredibly simple. I had my family all up and running remotely, texting them the instructions!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Technical Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was easy to set up; I did have a few questions and technical support was easy to contact, a very short time on hold, and helpful!
I would recommend this to a friendRated 4 out of 5 stars
good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the My Cloud. works good just a little slow.
I would recommend this to a friendRated 4 out of 5 stars
Good product fast media streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product fast media streaming easy set up ....
I would recommend this to a friendRated 4 out of 5 stars
Just what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for uploading pictures from my cell phone.
I would recommend this to a friendRated 4 out of 5 stars
Still working on details but meets needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not plug and play; takes some getting use to. Solid
I would recommend this to a friendRated 5 out of 5 stars
works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised, backed-up 2 complete computers and 2 cell phones. initial back-up is really slow but worth the week long wait!
I would recommend this to a friend

