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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great storage space, very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am plesently surprized at how easy it was to set up. The cloud can be installed on any personal device and automatically transfers files or pics. You can access you info by just clicking the icon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. I was able to access files while traveling with an iPhone and do actual work without logging into a PC at the hotel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wifi drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi drive that I would recommend to another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a better solution to store files and keep cloud access. I use Dropbox to have access to files via several different work computers. Unfortunately the files were taking up all the space on the computers as I had Dropbox downloaded to allow for easy drag and drop storages without having to go to the web version every time. This hard drive accomplishes the same thing and keeps the files secure with access via my computers, phone and tablet. It does take quite some time to download everything via wifi if you have a lot to transfer. Also, when my internet went out after a power outage the other day the hard drive had difficulty reestablishing a connection. Ultimately I was able to get it to work and nothing was lost however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice home cloud system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice home system that protect your privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend extenal hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is connecting with internet. You can use your phone to connect anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup, large storage capacity. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I never thought how great is this product I can save whatever I want and I can see at any place my things

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great device for home usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home usage. Easy to setup and great performance. Easily able to create network folders and grant access rights. I can now access documents, pictures and videos from outside my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and a lot of memory for a little money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my business and was blown away how easy and useful it was. I can access all files remotely and download remotely. Love the auto back up feature, was able to pull an iPhone backup from weeks before, for some reason the current iTunes one was corrupted and couldn't restore my new iPhone 7

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid low cost NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic but solid NAS for a very reasonable price. It is an entry level NAS but for users that want network accessible storage at a low price, it is certainly a good fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw an online piece on using this product to save files from a seldom used PC. Used it to store files before getting rid of 10 year old desk top. Had to install software twice, otherwise easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, Convenient and easy to configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. The main reason why I purchased this, was to avoid my wife's Icloud charges for storing space. But after l learned in a YouTube review, how easy it was to configure MyCloud that completely blowed my mind. Now it is the official electronic storage of all our devices in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up as an automatic backup. Setup was easy, now it just backs up my files without me having to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my My Cloud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a device to back up all of our photos. We heard about this and decided to try it out. I am very very pleased with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, secure location to store files and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    good cloud server. not too complicated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic cloud server for the household with about 6 devices. Not too complicated to setup or use. Only had it for three months so hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good easy access to pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once pics are stored on the cloud you can download an app on your phone or tablet and view all pics easily.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for storing items for easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stored many pictures on it that I can access with my iPad or iPhone anywhere. In this way, I don't have to store them on all my devices.

    I would recommend this to a friend