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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

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89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,113 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously purchased My Cloud drives, but this one was the easiest set-up to date. WD must be learning from their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great functionality and very flexible for my needs. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MyCloud was easy to set up. I was pretty happy with the capabilities available at such a low price. I'm only using it for a single application storage, but it looks pretty flexible and can be used for much more than what I'm doing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Alternative For Web Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this product to back up 3 separate PC's and 4 mobile devices. Great for sharing data between devices and the backups. Cost for the capacity was great, and the performance seems to be quite acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Absolutely brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is by far the best on the market. Being able to access your files from anywhere and being able to update everything on all computers and have ample space. Its also itunes compatible so you can store all your songs and play them through your cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The right purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked everywhere for a hard drive that I can rely on! This is perfect, so easy to download my pictures and document s. I recommend this to anyone who has tons of scattered pictures who needs to organize them! Its fast and easy to understand!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice aux hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a decent hard drive. Easy to setup, but not straightforward as to how to utilize it when not at same location.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent remote access capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This network drive proved to be exactly what we need for an in-house and on the road storage unit. It is especially helpful to be able to get at our files from remote locations. Easy installation and operation. A cave man could do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My cloud is great, it allows our family to share pictures and files easily between all platforms. It was simple to setup and use, our phones even upload pictures to it as soon as we take them, no more worrying about loosing them. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed this for me quickly and easily. I was worried that my computer was going to crash and I didn't want to lose all my photos stored on my computer. Now I don't have to worry about that anymore. My cloud is small and efficient. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I keep many of my work documents on my computer and am horrible about backing them up on a flash drive or some other way. This My Cloud was really easy to set up and it runs automatically, no more worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. It's accessible online via a web browser or File Explorer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good performance & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick replacement for an old server based network share. Easy to set up and works great in an active directory environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was best price compared to all other sites and waited for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a breeze to set up. I connected the device to my network, (hard wired was the quickest and will allow the fastest backups), and set up my account. Good price and quiet. It will also update itself overnight which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it's meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super easy to install and get it up and running. The drive is quiet and doesn't get heated up. Easy access to the data remotely. I did not find USB for printer support on the drive. But I guess doesn't matter for the price I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first item i bought this item for my sister and its work perfect fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lve it is fun to use this product I will recommend to all my friend

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My own cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little leery of the free cloud storage our there. This little number is accessible from all my portable devices from anywhere I can get Wi-Fi or phone coverage. Set up, finding mobile apps, and connecting remotely is all a piece of cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent NAS Solution for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding a good network solution for backups at home was not easy, but Western Digital has come through with a unit that is easy to set up and has a good desktop client for configuration..

    I would recommend this to a friend