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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a easy back for our potable devices. Now our photos and videos sync directly to the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and i highly recommend it,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, happy with purchase, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I expected..... Easy setup... thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connect and upload your files and media in a flash

    I would recommend this to a friend
  • Cons mentioned:
    Network connectivity

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty with initial setup and loss of connection at one time. But overall OK with hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My private cloud! No one else in it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective. Easy to install and navigate when saving and storing data, pictures and videos. Allows access to others with a temporary pass word. Then I'm able to keep my files private and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Easy to install and to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity,perfect to use at home. Totally recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works just the way I need it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why pay every month to some cloud service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that my pictures, music and files are in a place that I control. My Cloud works the same as any other where I can access and download to MY cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for keeping & sharing files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have access to my files and family photos. I can share them with families and also access them from my smart phone… Or my laptop !! It works great… Great storage device and back up !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent...with a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it needs to do, but wife's iPhone 6 simply will not cooperate and auto-back up. Read many feeds as to how to fix that, but all have ultimately failed. I also find it difficult to go into MyCloud, find photos, and then try to download them to a different device....not quick and easy. BUT, I do have the peace of mind in case of a computer crash, and I love how I can access this device remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hook it up as instructed and everything worked fine. Very easy to use. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tons of storage!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and link up all devices, computers, phones, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good network storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for my Time Macine backups on my Mac Mini. Sends alerts based on user-defined preferences, has good self diagnostics and monitoring for health of drive. Would recommend for anyone needing network storage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy setup, simple interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup, works easy with Windows 8.1. With cabeling was able to put in a fire safe to protect all photos, finances, and full backups of two computers without personal information floating on a cloud somewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest of all the cloud drive solutions that I have tried. Does exactly what I was looking to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful personal cloud storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set up this device in less than 10 minutes. Multiple PC's, iPhones and iPads can easily connect to this device. The apps and the PC setup were easy to install and use. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Always Go with WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this HDD for our household cloud storage. We have always trusted and gone with Western Digital. Have never had any problems, and we use this one for all our storage needs. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive super easy to setup and super fast does everything I want it to do. Needs app and web interface improvements but still a awesome hard drive.

    I would recommend this to a friend