Customer Ratings & Reviews
- Model:
- WDBCTL0020HWT-NESN
- |
- SKU:
- 1766059
Customer reviews
Rating 4.3 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
DOes great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and access from other devices. Need a fast upload where it will be hosted.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Bad instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no written instructions for install in the box. The on line directions are probably useless to the typical novice user. However, the telephone tech support person was superb and the install was fairly easy, but time consuming. Be sure your router transfer speed is matched to this product or the initial back up can take over 24 hours.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MyCloud is a great product and really easy to use.
I would recommend this to a friendRated 3 out of 5 stars
Could b better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item it wouldn't sync after about 2 weeks of use. Wish it had have lasted longer was really good when it was working.
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
Extra Storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new hard drive for storage at home. Seems to be doing the trick, no problems noted.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy setup for new cloud user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is fairly easy but a little vague at some points. All worked out well in the end.
I would recommend this to a friend Rated 3 out of 5 stars
very good but Interface & Setup harder than needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product once that it is working. The integration with the mobile apps does not let you pick where you want the share to point to.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great way to store pictures.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted a way to back up family pictures. My cloud was plug and play and I am not very tech. Savvy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not rocket science. Just opened the box. Followed instructions and works like a charm.
I would recommend this to a friend - Pros mentioned:Reliability
Rated 4 out of 5 stars
Best external drive ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work flawless with my tablet, phone and PC, super fast and reliable, excellent choice.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Not hard install. Slight delay when you go to use it, but it's ok once you get used to it.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, no real complaints. Great price, and easy to set up.
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Storage solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good storage solution. Need to follow instructions and may need to do some research online.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hassle free set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to create back up for my laptop and decided to go with the network storage device that had the cloud option. Set-up was simple and all my devices are linked to the cloud now.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works great and is compact that it fits in the entertainment area nicely.
I would recommend this to a friend - Cons mentioned:Instructions
Rated 5 out of 5 stars
Product does what it is supposed to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got it set up it works great. The instructions could have been a little clearer. But with a little computer skill anyone can do it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is used for home networking and backup. Works as expected; easy setup, no issues so far!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great, easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions and was very easy to setup. Great way to back up files.
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can free up a ton of hard drive space and can now access my files from anywhere!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great NAS hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great hard drive for the money. Fast transfers and easy access from iPhone and iPads.
I would recommend this to a friend