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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install almost plug and play. Up and running in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a Private Cloud easy interface no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for backing our family photos and computers! It was very easy to set up and use. I feel better knowing everything is backed up from my computers!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of storage space. I also love access via my portable devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install to connect with my desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Working as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as I expected it would. Easy setup and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup, and works as described. I'd certainly buy another.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good for pictures and to share with family. It's a little hard to get set up with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud works in the background great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose Cloud for my MacBook time machine. Once I did the first back up (that took several hours), it quietly and without fuss backs up hourly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works exactly as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, works as described. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will do just what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed for our Sonos. Being new to this technology this was suggested to make all easier. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little hard drive packs a punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS device was easy to set up and configure, works great with all of my Apple Mac's on my network and provides a reliable Time Machine backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Like how easy it's to access files remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things works just as you'd want/expect. I went through the setup without any issues. My PCs and the iMac can all see and use it. No complaints what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good home network Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy access through browser and local computer

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great Option Vs Pay Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and to use! Great alternative to a paid cloud service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to but can run slow at times. Uploads faster then online clouds which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this as a backup for a mac and PC works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy access from all devises in my home. easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App for iPhone is very compatible, easy to access and upload info.

    I would recommend this to a friend