Customer Ratings & Reviews
- Model:
- WDBCTL0020HWT-NESN
- |
- SKU:
- 1766059
Customer reviews
Rating 4.3 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not intuitive...at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the system works, it wasn't easy to get running as intended and I am tech savy. The website was apparently down to get the software I wanted to run well and it still hasn't come back up. That said, it is fast and once you can figure out the asinine controls, secure.
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
Great External Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, good connectivity between computers, have multiple connected, quality NAS drive, nice amount of storage for price
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work between my iPhone, iPad, and Mac. This products makes it extremely easy. Easy to set up and just a great way to store data or photos.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for a novice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and worked with all my devices. I would buy again.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed the cloud drive and set it up in under 30 minutes
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had several WD backup products, NAS and cloud storage. This was the easiest to install and set up by far.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
More Than Just Storage Drive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More Than Just Storage Drive! It allows you to sync you files for on the go use! Also acts as a media/file server for home and on-the-go.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to access and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to access and set up. So much easier then iCloud
I would recommend this to a friend Rated 2 out of 5 stars
Keep Looking Around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Harder to set up than it should be. Multiple downloads necessary. I even called into support to get help for the automatic backup process. I was told I had to buy additional software for this procedure. I had to tell him no I didn't before he would help me. Not pleased.
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
love the cloud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson uses the cloud for storing his games, scripts and minecraft mappings. He loves using the cloud.
I would recommend this to a friend - Cons mentioned:Network connectivity
Rated 3 out of 5 stars
slow slow slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you want to access your file remotely at a snails pace then this is for you if you want something that works.. I would suggest going elsewhere
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cloud has made life so much easier. The convenience of being able to access data from anywhere saves time and relieves stress.
I would recommend this to a friend Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and much safer. I would recommend to anyone !!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Set up easy and seems to work reasonably well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy set up and works well with computers at home. However, have not been able to access from a distance while on wifi and cloud on active home network wifi. Needs resolution of issue. May have misunderstood capability on accessing from a distance.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
WOW... 2TB...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow 2tb of storage,that's a lot. As a photographer I need a lot of space for my stock photos. And it seems to be freeing up storage on my I-pad.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to setup and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to setup and use. Apps for mobile platform make it very easy to access data from anywhere in the world.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Gorgeous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy because now I am able to store my photos in my personal cloud and share them with family.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to install works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well , easy to install would recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this drive. Easy to setup and able to access anywhere. 2TB is a great size for all my photos, videos and music.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for storing all data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this drive as a disaster recovery drive in case something we're to happen at my home. It's easy to set up and is very durable
I would recommend this to a friend

