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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud was easy to use and setup. We use it with multiple platforms (tablet, pc, iphone, laptop.) No problems with the online software setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish this would more work as a backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it does sorta. But I had to jump through a lot of hoops to get it that way. It actually works very well to back up photos from my iPhone. But to back up my personal files, I had to figure out how to select certain files, and not back up the whole hard drive, which was the default.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect storage options. The use of this storage from a remote location way a game changer for me. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great price for lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and transfer pictures to. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what we need. It stores video and plays back easily and quickly. It is a good hard drive for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and create back-up savesets. Also easy to create user shares so other pc's can save data as a backup

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very easy to setup and Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great item to have when you want to access files and photos without having to take up storage space on your mobile devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mini-Server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product serves as a mini-server allowing a user to access files from any location.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome personal cloud. So easy to set up and use from anywhere (can even access it when you're not home).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great device for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of having the ability to backup, store and view files from multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for extra storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to provide extra storage for my MacBook Pro. It allows me to store all of my pictures without maxing out my Mac!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Can do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory product. I don't like plugging in USB hard drive to my computer to do backup or to view documents/videos/pics. So I like this product for helping me go wireless. Cons: both the web interface and app can do much better. Needs better search option, tiles , item counts etc etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great and allows usage just like the cloud. Fast and easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up to backup some hard drive data that gets updated remotely and also to use the cloud function to hold some photos from iphones. It does that a long time to initially do backups, but the update of changed files happens behind the scenes and not a problem. worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slowly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for what I need it for, and I couldn't beat the price at the time. The only downside to it is....it's a bit slow to respond, but its much faster then the WD MyBook I picked up a few months prior. Overall....I'd recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hard Drive For Techies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new hard drive, as the one I had somehow failed. I checked other reviews and noticed that this hard drive was excellent. After purchasing and opening the box, I noticed that the instructions to set everything were a little less than forthcoming. I had to go online and look up more specific instructions and figure out how to do things. Once I got it set up however, it works great, always connects and easily saves files to the hard drive not necessarily in the same room. It's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient for Files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I store all my music on this as I don't want to waste space on my laptop and Apple devices by downloading to them. You can play things with very minimal problems. The most difficult time I've had is trying to stream using my Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than any Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never trust any cloud. I think there are more people looking at your stuff. But with WD MyCloud is totally different. Every photo I take with my cellphone goes to my cloud, and if I need to have a photo in my cellphone or tablet I just put it in My Cloud and I can get it in my divices. It's the perfect and saver cloud you can have. Plus I can save everything I have, using it as a Hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using for Backup on Several Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy and working as advertised. Using for backup of several local network workstations.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Should help me organize my pictures .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to create my own cloud that I can access from anywhere. It will be a great backup also.

    I would recommend this to a friend