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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,113 reviews
  • Rated 4 out of 5 stars

    Good device for backing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friends office to keep his files backed up the web app sometimes crashes and wont let you in but other then that works great and comes with programs to set up back up dates and times to keep in case of computer crashes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a cloud drive you can't go wrong with the mycloud from WD. I have streamed movies to my iPhone, as well as music. It works great with my apple products as well as my win 7 products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not my first one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I have added to my network and I have to say that I could not be more pleased so far. The installation went fast and easy and they allow access to my music and movies from anywhere. Love the mobile app. I may add more to my network soon, so stay tuned for future reviews. GREAT SO FAR, I RECOMMEND THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! Would definitely em recommend to anyone in need of same!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the easiest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works very well and I haven't had any problems with the hardware. It isn't the easiest one I have used for the software though. A little complicated to upload files to it when you are on the same network with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to store pictures and shows It is easily accessible and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great choice for network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great place to store videos for access to all your smart tvs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good product but poor instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not a computer expert so for me this was totally new technology, after downloading the software i found myself not knowing what to do next or how to get my music onto this hard drive after an hour or so of watching youtube i finally figured it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive does the trick for automated back-up, which is what I bought it for. The software could be friendlier to make the drive function more like an external hard drive. Searching for a file is clumsy. But for the price, I can live with this.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    software is buggy on win 8.1 operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartWare, the name of the automatic backup piece cause lockup after boot. very annoying. luckily i backed up everything first, it does backup with a cable well, just the software is terrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and the apps are very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 2 out of 5 stars

    Honest Review Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high, ease of use is for the hipsters, performance is top notch, and instillation is confusing as heck and again recommended for hipsters. It uses up a large chunk of Wi-Fi when turned on. It is part of your network, so if you ever come across a virus or tojan or what ever there is, it can travel into your storage and destroy your files. I turn mine on, add my files, then turn it off to keep it safe like a external hard drive should do. I recommend an actual portable hard-drive where the only thing that can wreck it is a seven year old with a hammer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great personal cloud for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend it highly for anyone who has run out of space on their cell phone or PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best picture storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive pairs to everything!! So easy to store photos and videos!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS for an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box I set it up very quickly and was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It works for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my new computer. Works for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. No hassles. Great to access files from everywhere in house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and easy to setup. Like the fact I can access my files anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud is nice to have. Works real good. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is accessible to all our devices on our home network. It is just perfect for us.

    I would recommend this to a friend