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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prefect for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but if you need to partition it better off going with 4 gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Back-up Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. I was not so interested in the "cloud" function. I do not use this aspect of the drive. I was just interested in using it as a back-up drive and for this it works well. It could be more intuitive to set-up for two or more computers than it is. It takes some trial and error to set-up but not too bad. Once it was set-up, it works seamlessly in the background with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently hooked it up, was up and running in about 5 mins. Transfered a few pictures from my phone, seems to work flawlessly! You have to install the WD app on your phone for it to work, I've tried to access the pictures that I transferred at home and away from home, was able to access the drive with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless back up? Heck ya!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hardware that is easy to set up and have an automatic wireless backup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    looks very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent capacity and very nice and clean looks, very nice product for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Offers great features but fails on delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was purchased with the features and security offering from this well known manufacturer, but I have found them difficult to set up and the main feature ( Cloud available ) completely aggravating. I am above average in computer knowledge and experience but must say this is difficult to set up and use . I will most likely return this item and try another "cloud capable" device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It turns on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat device that allows my wife to pull pictures from anywhere. She does it seldomly, so need to pay monthly fees to dropbox/drive or some other cloud service. Just hope this stupid thing doesn't get hacked. I need a Cisco 5505

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great way to store images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing storage iCloud that you can look up your images from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works very good totally I will recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Cloud 2 tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has made my life so much easier. I am able to access all my docks from anywhere. The sharing capabilities allows me to share specific files with specific individual who I've registered on my iCloud account! I would recommend this prpduct to anyone looking for a safe and secure way to backup and access their data from anywhere in the world!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage to use between my iMac and PC... this does the job great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Serving it's intended purpose, just as planned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Client hardware failed. HD worked great, fast setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old external hard drive. Set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This personal cloud works well and is easy to install and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely use hard wire ethernet to transfer files. Large folders should be separated because "Windows" sometimes skips files after a period of time. I guess Microsoft is lazy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Love the ease of putting files and pictures on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this with my Sonos and love it. quick and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about how this would work on my mac but so far it's work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Easy to install. Serves the whole house over cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing big files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a tablet while travelling, so getting access to my big files are great.

    I would recommend this to a friend