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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use and extremely efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product that is very easy to install and have great results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice now I can access all my data form anywhere with simple internet

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great to have a reliable back up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I need this is a good buy and gives me a reliable back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back-up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm for what i needed it for backing up all pics,music and documents for whole household.Everybody gets to keep their own stuff on it and it can be accessed online anywhere you have an internet connection. Can be a bit slow at times though! GREAT BUY OVERALL THOUGH!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy item to use if you need to store stuff and back them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so great for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my MyBook Live because transferring a 1 GB file from my Mac to the hard drive would take me about 30 minutes. When I had a PC it transferred in seconds. It works great for PC, I wish there was a way to make it entirely compatible for Mac exclusively. There is no way to re format this hard drive since its a server based storage system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product simple to use and setup. Thanks for the help Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and awesone! Very good software alot of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stores a lot of pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East hook up and the storage I need to store my pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets the job done. It is what it is. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage Solution!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great complement to my online backup system, ESPECIALLY now that I have learned that mypcbackup.com is a fraudulent operation! My WD network drive is providing good peace of mind while I am looking for a new backup system. I want to have both since I have way too much music and way, way too many photos to keep secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and working great. I'm just have a few issues with adding an additional WD hard drive to the expansion port and making it visible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup HDD for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have nothing but good to say about the drive. It was easy to set up for basic back-up. I still need to set up the other features: Auto backup, cloud access, mobile device backup, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is doing what it is designed to do so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works prefect, easy to set up, Who could ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for shared files at home, excellent performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great personal cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a centralized personal cloud at home, to put all my music, files, and movies. The apps available for tablet/mobile devices have been satisfactory. I recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Your personal cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice amount of storage, faster interface (RJ45), nice new desing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Personal Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up changing all my devices on my network to Static IP's to get device to work. Once installed, I have enjoyed being able to access almost everything that I used to store on my computer on this device. Combine it with SyncToy and a scheduler to have a basic mirror from computer to cloud then access from smart phone or tablet over the internet.

    I would recommend this to a friend