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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,113 reviews
  • Rated 5 out of 5 stars

    Works as advertisied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a way to access my files when away from my office and this did the trick. It also works as a back up device so it combines the best of both worlds for my business needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up changing device to a Static IP now works great. remote access of files a little slow but ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the device up & running wasn't too difficult but doing detail setup is not user friendly. Difficult to follow instructions because there is more than one sign on screen. I have had the mycloud for over a month & still do not have it set up correctly. I wouldn't recommend unless you have more advanced skills in programming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Multi TB Network Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall network drive to backup different devices - windows, mac and mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a basic network hard drive that works. No issues While I was not looking for any personal cloud features, I have used this quite a bit with no issues except when home internet went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Level NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would I have held out and and purchased the WD EX2 instead due to having two drive bays. But I have this on our Gigabit network and it has been a very solid workhorse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is awesome! I was able to upload my full media library and now I can access all of my movies, tv shows and music anywhere with wifi! Fantastic product! One of my better purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the storage on a network is working out very well. All my computers can use it at the same time. The app for my smartphone works well. So you can access the drive from your phone is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the sync options. Iwanted a networked manual backup. It does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Cloud hardware just fits to what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm as a cloud and you could also access this like a regular server drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great once you figure out how it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesmen told me this was real easy to use. I didn't find that to be true. I had to call the Geek Squad and they ended up remotely accessing my computer and setting it up. Then I spent many hours trying to figure out how to get it to back up my computer. Still haven't figured out how to restore the information to another computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Storage Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it a whole lot yet. Looking forward to seeing what it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the product long enough to know if it works well or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Time Machine backups

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to my network easily, and has held up fine. Multiple Apple products connected to it that using it for Time Machine backups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes awhile to set up and understand how it works. Product is pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good for storing pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price, it was better to opt up to the 4TB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user manual is a PDF that you have to down load. It is not the easiest to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly thrilled that it is automated, not just drag and drop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hd on can view anywhere from my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is amazing , forget paying apple 100s a year for there cloud storage. Plus I can view everything or send to the cloud via my phone. Don't even need the big iPhone anymore lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited things to use it for. But good for backing up ally devices .

    I would recommend this to a friend