Customer Ratings & Reviews
- Model:
- WDBCTL0020HWT-NESN
- |
- SKU:
- 1766059
Customer reviews
Rating 4.3 out of 5 stars with 1113 reviews
(1,113 customer reviews)Rating by feature
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works as advertisied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a way to access my files when away from my office and this did the trick. It also works as a back up device so it combines the best of both worlds for my business needs.
I would recommend this to a friendRated 4 out of 5 stars
Good NAS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up changing device to a Static IP now works great. remote access of files a little slow but ok.
I would recommend this to a friendRated 3 out of 5 stars
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the device up & running wasn't too difficult but doing detail setup is not user friendly. Difficult to follow instructions because there is more than one sign on screen. I have had the mycloud for over a month & still do not have it set up correctly. I wouldn't recommend unless you have more advanced skills in programming.
No, I would not recommend this to a friendRated 4 out of 5 stars
Multi TB Network Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall network drive to backup different devices - windows, mac and mobile
I would recommend this to a friendRated 5 out of 5 stars
Just what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a basic network hard drive that works. No issues While I was not looking for any personal cloud features, I have used this quite a bit with no issues except when home internet went out.
I would recommend this to a friendRated 5 out of 5 stars
Great Entry Level NAS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would I have held out and and purchased the WD EX2 instead due to having two drive bays. But I have this on our Gigabit network and it has been a very solid workhorse!
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive is awesome! I was able to upload my full media library and now I can access all of my movies, tv shows and music anywhere with wifi! Fantastic product! One of my better purchases!
I would recommend this to a friendRated 5 out of 5 stars
great storage for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To have the storage on a network is working out very well. All my computers can use it at the same time. The app for my smartphone works well. So you can access the drive from your phone is nice.
I would recommend this to a friendRated 4 out of 5 stars
Great backup solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use the sync options. Iwanted a networked manual backup. It does the job.
I would recommend this to a friendRated 4 out of 5 stars
This Cloud hardware just fits to what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a charm as a cloud and you could also access this like a regular server drive.
I would recommend this to a friendRated 3 out of 5 stars
Great once you figure out how it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesmen told me this was real easy to use. I didn't find that to be true. I had to call the Geek Squad and they ended up remotely accessing my computer and setting it up. Then I spent many hours trying to figure out how to get it to back up my computer. Still haven't figured out how to restore the information to another computer.
I would recommend this to a friendRated 4 out of 5 stars
Great Storage Space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it a whole lot yet. Looking forward to seeing what it can do.
I would recommend this to a friendRated 4 out of 5 stars
Works well, I think.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had the product long enough to know if it works well or not.
I would recommend this to a friendRated 5 out of 5 stars
Good for Time Machine backups
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to my network easily, and has held up fine. Multiple Apple products connected to it that using it for Time Machine backups.
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes awhile to set up and understand how it works. Product is pricey.
I would recommend this to a friend- Pros mentioned:Storage
Rated 3 out of 5 stars
Good for storing pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price, it was better to opt up to the 4TB.
I would recommend this to a friend Rated 4 out of 5 stars
Good value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The user manual is a PDF that you have to down load. It is not the easiest to follow.
I would recommend this to a friendRated 4 out of 5 stars
Overall good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly thrilled that it is automated, not just drag and drop.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Hd on can view anywhere from my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is amazing , forget paying apple 100s a year for there cloud storage. Plus I can view everything or send to the cloud via my phone. Don't even need the big iPhone anymore lol
I would recommend this to a friendRated 4 out of 5 stars
Pretty nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited things to use it for. But good for backing up ally devices .
I would recommend this to a friend

